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Home Helpers

4909 Waters Edge Dr, Raleigh, NC 27606

For more information about home care options:
(866) 374-4058
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Home Helpers
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Home Helpers

Home Helpers in Raleigh, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Home Care


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Last Updated: 9/5/15

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Home Care

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September 5, 2015

0.5 out of 5 stars
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disappointment in service and attitude and provision

my expericnce was negative. The workers changee every day almost never being told who would come nor my primany person telling me she would not be back. she said she would see me again . she is angry that I complained. My policy paid fof 24 hr care and I only got 7 hours of meal preparation and chores. I did not even get to see a nursse for my wounds. or pain. They used only 1/3 of my daily hourss and used up all the days I had alloted wihout seeing I was left secure and well protected. there are no railings on my stairs or my bathtub or protection or monitor put in place for my computer or towel bar up. there was no provision made for transportation the day before last to my therapy appointment and I had not notice to cancel it. a problem. there was no telling me my car registration was not paid and car could not be drivine evne through they knew. I was not kept up on how to fill my pill case. I was left without money for food or repairs needed or bill paying help by social services or anyone. they left on labor day weekend and I could reach no one. they left without doing more than 7 hrs for me daily when my policy called for 24 and my doctor stated 24 was needed. I had no nursing care. My policy was a supreme policy that paid for all these things and they only did chores for me and companionship and some light cleaning. The mailbox of the the owner was full the last days and I could not leave my concerns. My primary care taker never ssaid she would not return. she is angry at me for being disappointed and for not knowing I had a car registration bill i was not shown. I can't drive even if I could for my care needs to be paid. I am left with no protection devices or repairs to my house to make it usablable to me and they said they would not leave me helpless they added 1/2 day to their time. That is not adaquate for the extreme amoung daily they were paid and could have received more if they gave me more help than they did. Their workders have problemss that prevent their working and there is on continuity to the helpers. Yu cannot contact them and they don't respond and when they do they defend themselves. If you have a good policy don't waste it on the fewchoress they do for you but us it for a an agency thatprovides the care your policy calls for.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Contact the agency directly to confirm the accuracy of the agency description
  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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