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Katrix LLC

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434 Ridgedale Ave., East Hanover, NJ 07936

For services offered:
(866) 374-4058
14 reviews
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Katrix LLC
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Katrix LLC
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Anonymous
-
Child of resident/client
5.0
Review for Katrix LLC
Yes, I'd recommend. My parents loved the aide! There was some confusion/miscommunication a few times. Aide was only there a few hours a few days a week. It was expensive, but worth it, exactly when they needed help.

About the facility
Katrix LLC

Katrix Home Care and Concierge Services provides services to help seniors in the East Hanover, New Jersey area to age at home. This option is a good fit for those who may require some support with activities of daily living but want an alternative to moving into a senior care facility. For seniors who want to maintain a high quality of life, who desire companionship, or just need a little help with daily tasks, home care can be a cost-effective alternative to senior apartment complexes or an independent living community.

Katrix is managed by a registered nurse with over 30 years of experience providing specialized care for seniors. Using a team care approach, the Katrix staff, which consists of nurses, social workers and home health aides, develops personalized care plans tailored to each client's specific needs. In addition to providing top-notch care for clients, Katrix maintains strong communication with family members to help ensure they can rest easy knowing their loved one is in good hands.

Assistance with various activities of daily living, such as with bathing, dressing, grooming, and mobility, are part of Katrix’s highly focused care and services. Caregivers can help with medication reminders and can even organize transportation to...

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Senior living options offered

Home Care

Pricing
for Katrix LLC

Total costs depend on select services and the level of care needed.

Base fees

Unlock pricing
Starting rate
Starting at $XX/hr
*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Compare

Katrix LLC
Katrix LLC

434 Ridgedale Ave., East Hanover, NJ 07936

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14 reviews
9 reviews
1 review
1 review
Starting rate
Starting at $XX/hr
Starting rate
Starting at $XX/hr
Starting rate
--
Starting rate
Starting at $XX/hr

Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Household chores

No

Household chores

Yes

Household chores

Yes

Household chores

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Brochure not available
Brochure not available
Brochure not available
Brochure not available

Services
at Katrix LLC

Home Care

Caregiver Certifications

  • Certified Nursing Assistant (CNA)
  • First Aid and Emergency Care
  • Home Health Aide license (HHA)

Reviews

for Katrix LLC

3.9 out of 5 stars
1-14 of 14 reviewsWrite a review
Overall Experience
3.9
Friendliness
4.1
Care Services
3.9
Value for Cost
3.6

Filters

1-14 of 14 reviews

Last Updated: 4/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Elaine

Home Care

Resident/client

April 2, 2025

2.0 out of 5 stars

They are dishonest

They took money out of my mom's account after she passed without authorization or notice. I feel they owe me still $[fee removed]. THEY CLAIM MY CARE TakER WORKED ExTRA HOURS.. I ASKED FOR THE SIGNED TIMESHEET AUTHORIZING THE EXTRA TIME. THEY SAID THEY WOULD SEND.. NEVER DID. IT TOOK ME 4 EMAILS AND 5 PHONE CALLS BEFORE SOMEONe WOULD GET BACK TO ME. I WOULD NEVER IN MY LIFE RECOMMEND KATRIX. THE COMPANY IS HORRIBLE AND DISHONEST

Value for Cost
2.0
Care Services
2.0

Anonymous

Home Care

Family/friend

February 18, 2025

5.0 out of 5 stars
Verified Review

Review for Katrix LLC

Yes, I'd recommend. My parents loved the aide! There was some confusion/miscommunication a few times. Aide was only there a few hours a few days a week. It was expensive, but worth it, exactly when they needed help.

Friendliness
5.0
Value for Cost
4.0
Care Services
5.0

Anonymous

Home Care

Family/friend

January 23, 2025

1.0 out of 5 stars
Verified Review

Do not consider this Agency for care of an elder

IF we could give a 0 we would. The worst co wouldn't recommend to anyone. Everything the aides slept thru the night my aunt fell no report of it had to take her to a he hosp. Overcharged need I go on. You should take this co off your roster

Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

Liv S

Home Care

Family/friend

December 20, 2024

1.0 out of 5 stars

Liars

Avoid this agency at all costs. After discovering that my mother’s soiled bedding was left unchanged during the entire four hours an aide was supposedly "providing care," I called the home office manager to demand an explanation. Instead of addressing the issue, they doubled down on gaslighting me, insinuating that I and My Mother was lying and that my mother had soiled the bed after the aide left. Let me clarify: I called them at 4:15 PM today; the aide had left at 4:00 PM, and the bedding was already soiled before the aide even arrived per my mom. During the 3 way call the office manager placed me on with the aide, the aide insisted that she had checked and changed the bedding. But when I mentioned the fact that cameras are present in the home the aide story suddenly shifted to, “Oh, well, I changed the bed pad on top of the bedding.” and told me my mother must of urinated on the bed after she left. Right she somehow urinated on the bedding that had a clean pad on top of it.

Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

L T

Home Care

Family/friend

August 22, 2024

5.0 out of 5 stars

Professional, knowledgeable, thorough

Katrix Agency is professional. My father was assigned a caregiver who goes above and beyond to meet the needs of an elderly client with sun downing syndrome. Additionally, the owner is accessible. Whenever I need to discuss a matter regarding updates with my father's medication, I am able to immediately reach the appropriate staff. Thank you.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Carol

Home Care

Family/friend

May 17, 2024

5.0 out of 5 stars
Verified Review

excellent family support

Activities - not sure what this means. My sister was very sick so she was bedridden. She was well cared for and kept company. Activity was primarily bathing her. Value for cost - I believe I got great service

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Anonymous

Home Care

Family/friend

April 11, 2024

4.0 out of 5 stars
Verified Review

Parents are well-cared for

They absolutely love the aide. No complaints there. I believe their only concerns have been around accuracy on the billing side, where the days charged didn't always match up what they had prearranged and what they received, and that required some follow-up. The agency luckily corrected the problems, but we definitely check those billing statements for errors! Overall though, they tell me they are happy they have the service and plan to continue. I would recommend their services with the caveat to check your statements to make sure they line up with what happened.

Friendliness
5.0
Value for Cost
4.0
Care Services
5.0

Anonymous

Home Care

Family/friend

March 20, 2024

5.0 out of 5 stars
Verified Review

Review for Katrix LLC

We were very glad that Katrix came through for us. I would absolutely recommend to others.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Anonymous

Home Care

Resident/client

February 29, 2024

1.0 out of 5 stars
Verified Review

Very unhappy, do not recommend

I was very unhappy with the person who was my caretaker. When I asked her to do something she looked annoyed. I asked her to hang up a piece of clothing and she hung it on my bedroom lamp. I asked her to open a window in my bedroom, and she said she didn't know how to open a window, and I totally believe that when she left, she stole a pocketbook which was Saint Laurent, probably a pair of scissors, and perhaps some other things. When she had nothing to do from me, she sat at the kitchen table, looking, bored, and annoyed I didn't feel like I should be there to keep her entertained. The night before I told her to leave we had a screaming argument at 12:30 at night, and I believe that's when she took the pocketbook. I would not recommend her to anybody.

Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

Anonymous

Home Care

Family/friend

December 21, 2023

5.0 out of 5 stars
Verified Review

Review for Katrix LLC

They were expensive but worth it. Provided excellent care for both parents and made end of life kind and compassionate.

Friendliness
5.0
Care Services
5.0

Audrey

Home Care

Family/friend

May 10, 2022

5.0 out of 5 stars

Wonderful!!!!

I was working with three other top name agencies and they were unable to find me coverage. Communication was very poor also. I found Katrix by accident and WOW what a difference. I had coverage the next day. I they don’t miss a beat with scheduling and are flexible if something comes up. I get the same caregivers. They are kind, companionate, and gentle. They take excellent care of our parents and make our lives worry free. Katrix is the BEST.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Stephanie

Home Care

Family/friend

April 14, 2022

5.0 out of 5 stars
Verified Review

caring, compassionate, and responsive

she was able to get us the help we needed within hours and no one else could get that done. we are so thankful for that. we only used their hospice service for 1 night, but the first person we had, she was absolutely amazing. she explained the process we'd be going through and was very knowledgeable when it came to hospice care. they gave us a peace of mind having someone with us during that time. they made our loved ones life transition so much better for us. the only thing that kind of surprised me was that they were unable to administer medication, I thought they were nurses, but they may have been LPN's. aside from that one expectation, I have nothing but positive things to say about Katrix LLC.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

M A C

Home Care

Family/friend

December 14, 2021

5.0 out of 5 stars
Verified Review

My review of Katrix

I really like the worker that has been supplied for my loved one. Everything has been going well. I have not had to interact with the staff much but it has been great.

Friendliness
5.0
Value for Cost
4.0
Care Services
5.0

Linda

Home Care

Family/friend

September 16, 2021

5.0 out of 5 stars
Verified Review

Katrix LLC review

Our family had a really good experience with Katrix Home Care. They were all very good and very attentive to our loved one. The communication with management and the care givers were were, everything we asked for worked out well.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Frequently Asked Questions
about Katrix LLC

A Place for Mom has scored Katrix LLC 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (908) 304-5313 to reach a resident at Katrix LLC.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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