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Options For Senior America - Lake County

707 East 80th Place, Suite 104, Merrillville, IN 46410

For services offered:
(866) 374-4058
4.8
Review score
31 reviews
Add review
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Options For Senior America - Lake County
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Options For Senior America - Lake County
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Donna C

Spouse or partner of resident/client

5.0 out of 5 stars

My Husband’s Aide

My husband’s Aide, [name removed] was terrific with him. He looked forward to seeing her. He often would ask when is she coming? She developed a warm , caring relationship with him. [name removed] followed directions well in the beginning and soon knew exactly what to do. She followed his exercise routine with no intervention. The OT and PT explained and demonstrated the therapies. She easily then followed through quickly and consistently. She developed close and caring relationships with the rest of the family. It was easy to leave her with my husband. Several times my husband needed to be placed in short-term rehab. [name removed] happily followed him to the facility and continued with her daily routine services. This consistency helped my husband transition to a new environment. I am thankful for her. [name removed]. was never asked to do laundry but she just started doing it. Gratefully, it quickly became her routine. She and I remain in touch after my husband passed away in January. I highly recommend her services!

Read all reviews

Options For Senior America - Lake County

Options for Senior America has been a leading home care provider since 1989. Options most recently received the 2016 Best in Home Care award.

As a person responsible for a senior adult, you will find the Options team knowledgeable and resourceful. Together, we successfully resolve hundreds of family needs every year, some of a very complex nature. Once we match up a client with a caregiver, our quality assurance programs are intended to ensure that we are indeed able to bring additional comforts to that client's everyday life.

Options offers a variety of flexible schedules to accommodate whatever schedule best suits each family's needs with programs ranging from 2 to 24 hours per day.

Many of our families inform us of their needs and ask us to select the most suitable caregiver to start. However, if you prefer to have us assist you,we can send one of our home care consultants to the care recipient's home for a 'needs assessment visit' at no charge or obligation to you. Additionally, if you desire ongoing service, we will be happy to arrange for an interview of our caregiver so that you know in advance who the individual is and...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Home Care

Options For Senior America - Lake County

Pricing

Total costs depend on select services and the level of care needed

Base fees

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for Options For Senior America - Lake County

4.8 out of 5 stars
31 reviewsWrite a review
Overall Experience
4.8
Friendliness
4.9
Care Services
5.0
Value for Cost
4.8

Filters

1-20 of 31 reviews

Last Updated: 5/15/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Donna C

Home Care

Family/friend

May 15, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

My Husband’s Aide

My husband’s Aide, [name removed] was terrific with him. He looked forward to seeing her. He often would ask when is she coming? She developed a warm , caring relationship with him. [name removed] followed directions well in the beginning and soon knew exactly what to do. She followed his exercise routine with no intervention. The OT and PT explained and demonstrated the therapies. She easily then followed through quickly and consistently. She developed close and caring relationships with the rest of the family. It was easy to leave her with my husband. Several times my husband needed to be placed in short-term rehab. [name removed] happily followed him to the facility and continued with her daily routine services. This consistency helped my husband transition to a new environment. I am thankful for her. [name removed]. was never asked to do laundry but she just started doing it. Gratefully, it quickly became her routine. She and I remain in touch after my husband passed away in January. I highly recommend her services!

Kim D

Home Care

Family/friend

May 12, 2024

5.0 out of 5 stars
Friendliness
5.0
Care Services
5.0

Perfect! Just what we needed.

She has been so helpful with doing house cleaning. She comes in and visits for a few minutes and then gets right to work. My 94 year old Dad has really enjoyed having someone come in to help with house chores.

Linda D

Home Care

Resident/client

May 10, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

A great caregiver

Hello, I was referred by close family friend. It has been my absolute pleasure to have assistance from Senior America - Lake County. I am a 62-year-old woman with upper and lower back problems also sciatica. There are times when I can barely move because of the pain, and many things that I would like to take care of that I cannot. I feel that my caregiver is an answer to prayers. She’s amazing. I have two cats that I cannot change their litter. She feeds them takes care of them. She cooks, shops, cleans and does laundry for me. I know there are many people that can do these things, but she goes above and beyond what she can do. She’s like a daughter to me. She keeps me company and she enjoys listening to me. She makes me laugh and heal emotionally. I love our encouraging talks and I look forward to seeing her daily. It’s a pleasure to have someone who truly cares about you and it’s not just a job.

Ashley H

Home Care

Family/friend

May 10, 2024

4.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Care of my grandpa

Our aid [name removed] was the best. She took very good care of my grandpa. She was compassionate and even though he was stubborn and mean sometimes he loved seeing her. She is a great employee to have for options. You can tell that she cares for her patients and she takes awesome care of their needs.

Jeffery J

Home Care

Resident/client

May 10, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great service

Our Experience with this company who sent us our assistant has been outstanding. The company’s response to any request has been excellent. We Have Nothing but gratefulness for the help. This company has been a wonderful find, and a fantastic help. Our helper has represented the company fantastically. We are most grateful for this assistance.

Rodney S

Home Care

Resident/client

May 10, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Brittany is a amazing caregiver

She helps me get dressed and takes me where I needs to go. She helps me understand the doctor when I can’t and goes to the pharmacy for me when I need my medications. She cooks and cleans the whole house for me

Larry S

Home Care

Resident/client

May 10, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Review

My father had Options for several years and they did an amazing job caring for my father five days a week. The caregivers were awesome. The most recent caregiver named [name removed] was very good with my father and his final days of his life. [name removed] was like Family. Option staff were great with me specially, when my father passed they even came to his celebration of life and was very supportive with me.

Janet L

Home Care

Family/friend

May 6, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great group - best caregiver

My mother last years of life were better than I could image due to my Mother’s excellent caregiver, [name removed]. [name removed] made my mother feel safe and loved. My sisters and I were able to relax knowing our mother was in good care.

Tracey B

Home Care

Resident/client

May 6, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Awesome home care

[name removed] takes care of my dad everyday. She takes care of my dad as if it were her own dad. When I am at work I know my dad is safe. I have zero worry when I am at work. We love [name removed]. [name removed] goes above and beyond to make sure her clients have the best care.

Kim R

Home Care

Resident/client

May 6, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Everything I needed and more!!

I was a full time caregiver for my 93 year old dad. Other than 2 hours per week for bathing assistance, I had no help. I was completely burned out and exhausted. This agency was referred to me by a cousin who had used the services. I was hesitant, because dad could be difficult to work with. Our aide put me completely at ease, even taking time to sit with us, so that dad would be comfortable with her when left alone. I don’t think I’ve ever met anyone with such a pure and caring heart. She is forever a part of our family.

Carolyn B

Home Care

Resident/client

May 6, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great care from wonderful staff

From the day our mother was matched with her caregiver, we received great service. We never could have imagined how helpful this service would be for our family, providing us with the peace of mind that our mother was in such good hands. We felt so fortunate to find this excellent organization and staff and to be provided with such a conscientious and caring person . She truly went above and beyond what we could have expected and made it possible for our mother to stay in her home.

Rachel M

Home Care

Resident/client

May 6, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Shamona was an amazing help to my uncle. She went above and beyond for him, her help will always be appreciated.

the experience is something I would highly recommend. The service , and people is what makes this such a positive environment. Any questions that I had, I was able to reach out and get an answer right away. I appreciate all the help that was provided to my uncle.

Victoria

Home Care

Family/friend

May 6, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Best experience

Health care worker Shamona was AMAZING with my Uncle. She's patient and very friendly. My Uncle absolutely loves her and so does our family. We appreciate her and feel like she is part of our family.

Anthony O

Home Care

Family/friend

May 1, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Second to none

This company has been a blessing to me. I love the hospitality and the way the staff are concerned about my well being. I would not add or take way from the professionalism. All the staff and [name removed] in particular is one of the best care providers I’ve ever had! I thank you for all you do for my family.

Shamona C

Home Care

Family/friend

May 1, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Beautiful facility

Nice place for your love ones very friendly and welcoming environment e the staff was nice they sit down with you and give you a tour of the facility they're plenty of games and all sorts of activities to keep them busy everything was nice neat and clean no bad smell at all.

Gabrielle G

Home Care

Family/friend

May 1, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

absolutely amazing!

[name removed] has cared for my grandfather for 3+ years and she is very much like family at this point. The way she cares for him is so genuine and she makes him feel great about the care she provides. Often times, elders are angry at what they may not be able to do for themselves anymore but Mona has been instrumental in building my grandfather’s confidence back. The service from Options has been invaluable and Mona is an amazing asset to this company. We greatly appreciate the support we received and I highly recommend.

Pilar Hupke

Home Care

Family/friend

June 26, 2022

1.0 out of 5 stars
Friendliness
1.0
Value for Cost
1.0

Unprofessional

Unsatisfied with staff and service

Lloyd Robertson

Home Care

Family/friend

October 18, 2019

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Safe and Secure

Options was sent to me by the VA ,not having family close they’ve been a great help . I have meals cooked for me with each visit . Staff cleans my living areas as well as take me out grocery shopping . This company has been a great help .

Sheri Ehrhardt

Home Care

Family/friend

October 18, 2019

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

I will always be thankful for Options

I will always be thankful for Options. When my dad suddenly passed away...my sisters and I tried to pick up the 24hr care my mom needed. With limited vision, diabetes, dementia and frequent falls...she could not be left alone. We heard about Options and they came to meet my mom and us...it was an instant connection. I recently told [name removed] they were "Angels that came to us in one of the darkest times of our lives". These girls took excellent care of mom. They became family...sisters...and daughters to my mom. They brought her to picnics..parties and holidays. She loved all of them. [Names removed] were great to work with and the girls they sent were so loving and caring. [Names removed] were there at the end and you couldn't ask for more devoted "daughters". [Name removed] stayed all night with my mom the last time she was in the hospital. I can't say enough about this Agency. They will always be very special to this family.

Carolyn Barker

Home Care

Family/friend

October 18, 2019

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great care and professional and attentive staff and caregivers.

My mother has had caregiving services from Options for Senior Americans for over a year now and we couldn't be more pleased. The caregivers are excellent and the whole staff is very professional and attentive to my mother's needs. She was determined to stay in her own home after turning 90 and no longer being able to drive. But that meant she would be living alone with none of her children living close by. I really didn't think this was a possibility until I heard of Options for Senior America. From our initial meeting and interview we were thrilled with all the services offered: transportation to appointments, church and social engagements, as well as help with grocery shopping and other activities, and all for a reasonable and affordable cost. We were matched with a primary caregiver who has been more efficient and caring than we ever could have expected. When my mother had a health crisis, Options staff were there to assess her condition and get her immediately to the hospital. If I had known that such a great service was available years ago I would not have worried so much about my mother being able to continue living as she wished in her own home. The best news is that my mother's health has actually improved with the help of Options personnel and she is happy and secure. We are so grateful.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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