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TheKey of Encino, CA

16501 Ventura Blvd suite 400, Encino, CA 91436

For more information about home care options:
(866) 374-4058
2.0
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TheKey of Encino, CA
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TheKey of Encino, CA
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TheKey of Encino, CA

TheKey of Encino, CA in Encino, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Home Care


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Reviews

for TheKey of Encino, CA

2.0 out of 5 stars
1 reviewWrite a review
Overall Experience
2.0
Friendliness
2.0
Care Services
2.0
Value for Cost
2.0

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Last Updated: 12/21/17

Overall Experience
Date Submitted
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Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Richard Z.

Home Care

Family/friend

December 21, 2017

2.0 out of 5 stars
Verified Review
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0

I don’t know how this agency is getting good reviews

I’m not impressed with this agency. They really aren’t interested in finding you someone that can work with you long-term. They sent 8 caregivers within a week and a half. A couple of the caregivers seemed really great, but the problem was the agency would take them away and put them wherever there was more money available. They don’t give you straight answers about things and you really can’t trust what they say. They’ve even sent me caregivers that were in their 70s. They couldn’t do anything! I needed someone to help my mom and they couldn’t even do that. I would ask them not to send that caregiver again and the very next week, they sent the same person. You never talk with the same person, it doesn’t seem like anyone is in charge, and you have to call several times just to confirm details. They would send people out that lived too far from us and I’d ask them not to send me people that were too far but they wouldn’t listen. They don’t take an interest and they don’t even call to see how things are going. They’re not sending caregivers, they’re just sending senior companions. The only good thing about this agency is that they’re 24 hours and they send someone when you need them. I would not recommend them to anyone

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Contact the agency directly to confirm the accuracy of the agency description
  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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