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TheKey of Pasadena, CA

117 E Colorado Blvd, Suite 600, Pasadena, CA 91105

For services offered:
(866) 374-4058
3.6
Review score
6 reviews
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TheKey of Pasadena, CA
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TheKey of Pasadena, CA
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Anonymous

Family/friend

5.0 out of 5 stars

Mom really likes her care giver

I am very pleased with the care that my mom is receiving from her care giver, she does a lot for my mom, takes her to appts, helps with the laundry and fixes her meals. We were lucky this agency has arranged for her to be my mom's soul care giver. I am very comfortable with the care she is providing for mom, she is caring, courteous and professional. I would definitely recommend this agency for in-home care.

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TheKey of Pasadena, CA

Senior living options offered

  • Home Care

TheKey of Pasadena, CA

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Reviews

for TheKey of Pasadena, CA

3.6 out of 5 stars
6 reviewsWrite a review
Overall Experience
3.6
Friendliness
3.7
Care Services
3.4
Value for Cost
3.4

Filters

1-6 of 6 reviews

Last Updated: 12/19/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Tanisha B

Home Care

Industry reviewer

December 19, 2022

2.0 out of 5 stars
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

Unsupportive and doesn’t address concerns or issues

123 home was ok, but ever since the keys take over it as been the worst agency, that I worked for in my 13 years being a CNA. You can never get someone on the phone to address your concerns, or if you have a problem. Your paycheck will be short every week,so you have to basically do your own payroll every week to make sure it’s not short.

Anonymous

Home Care

Family/friend

September 6, 2017

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Mom really likes her care giver

I am very pleased with the care that my mom is receiving from her care giver, she does a lot for my mom, takes her to appts, helps with the laundry and fixes her meals. We were lucky this agency has arranged for her to be my mom's soul care giver. I am very comfortable with the care she is providing for mom, she is caring, courteous and professional. I would definitely recommend this agency for in-home care.

Anonymous

Home Care

April 5, 2017

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

so far, its okay!

For the most part, we have been happy with the service. They have been willing to work with us. My mother has some of the same caregivers going to her home. We would like for it to be just one, but we like a most of the ones that regularly go.

Anonymous

Home Care

April 1, 2016

3.5 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
3.5
Care Services
3.5

123 Home Care - Review

I'm happy. I've spoken a lot with the office staff. I've spoken a lot with Chris, and he's been really helpful. In the very beginning, I joked with Chris and said his office staff needs a little tune up. I was having to call and find out who's going to be coming, the name of this person, and we laughed, and that was fine. We got that straightened out. We had one girl that we loved, but she had a school conflict. That was kind of sad, but they found us another one right away. Our personalities didn't jive, but that was no problem, and they found us someone else. I asked Chris if they had someone along the lines of the personality of the first girl, and he found us a third one which is identical to the first personality, so we're happy with her. I've been in contact with Chris, and he is looking for a second person for me, because we may be facing more days and more hours. They are very easy to get a hold of.

Anonymous

Home Care

Family/friend

December 22, 2015

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

They worked out good for me.

They worked out good for me. I used them when we went on vacation, and will use them again next time I go. The only problem was the billing toward the end, but when I brought it up they worked it out for me.

Anonymous

Home Care

December 19, 2015

3.0 out of 5 stars
Verified Review
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0

one and done

My mom only had the caregiver once and she wasn't happy with her. We didn't have a problem with the company it self however, they sent us someone that my mom didn't connect with, when she was already not to happy with the idea of someone coming to assist her.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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