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American House Kentwood

5980 Eastern Ave SE, Kentwood, MI 49508

For pricing & availability:
(866) 374-4058
26 reviews
Add review
  • 5 star
    38%
  • 4 star
    27%
  • 3 star
    23%
  • 2 star
    8%
  • 1 star
    4%
See all reviews
8.8
Review score
2885 reviews
56 facilities
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American House Kentwood
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American House Kentwood
12 photos5 floor plans
American House Kentwood in google map

Camille

Child of resident/client

5.0 out of 5 stars

I would definitely recommend

Our loved ones stay was short but the overall experience was excellent. The staff members were super nice and they had assigned one care taker to our loved one during her stay that really took care of all of her needs - we were very impressed. They were putting new carpets in the facility and doing updates which was nice. The apartment was bright and cheery and they did have some activities but she was just not there long enough to really settle in

Read all reviews

American House Kentwood

Welcome to American House Kentwood, a community which strives to provide superb senior living services to those living in Kentwood, Michigan, and the surrounding areas. This community features a variety of room and care options in a charming setting with beautifully landscaped grounds and a caring and attentive staff.

Services and Amenities

The staff of American House Kentwood prides themselves on providing high-quality health care services in an environment of socialization and volunteerism. This dedicated staff is committed to providing high-quality care while assisting residents with various activities of daily living. Care services include three meals served each day, as well as housekeeping, laundry, and transportation. Several different levels of care are offered based on the needs of each resident, and customized care plans are also created. These plans are updated regularly to meet all of the unique needs of residents as they age.

American House Kentwood strives to promote independence and peace of mind through maintenance-free living, engaging activities, and restaurant-style dining. This state-of-the-art approach to senior living allows opportunities to create a personalized touch of home for each resident while providing them with the personal care services they need. A dedicated Life Enrichment Director is in charge of planning a...

Senior living options offered

  • Assisted Living
  • Memory Care

American House Kentwood

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for American House Kentwood

26 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.0
Friendliness
4.0
Care Services
4.0
Staff
4.6
Meals & Dining
3.0
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored American House Kentwood with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, American House Kentwood has 26 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 26 reviews

Last Updated: 11/8/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Eugene V

Assisted Living

Toured community

November 8, 2022

4.0 out of 5 stars
Verified Review

I Toured This Community

American House Kentwood is a very nice. The community we choose was just above and beyond both communities we looked at. American house was my second choice, a little bit smaller community and my loved one wanted something bigger.

Penny

Assisted Living

Family/friend

August 30, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
1.0

Great Place to Be

I looked at other places, and this one was clean and had no smell. They catered to my loved ones needs.

anonymous

Memory Care

Toured community

August 17, 2022

2.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and the sales team was just way to push, it was not the nest experience

Camille

Assisted Living

Family/friend

May 11, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I would definitely recommend

Our loved ones stay was short but the overall experience was excellent. The staff members were super nice and they had assigned one care taker to our loved one during her stay that really took care of all of her needs - we were very impressed. They were putting new carpets in the facility and doing updates which was nice. The apartment was bright and cheery and they did have some activities but she was just not there long enough to really settle in

Kaan Stanley

Assisted Living

Toured community

October 8, 2021

2.0 out of 5 stars
Verified Review

My tour review

I did not like this community at all. It felt like a nursing home and a jail. They had community bathrooms and it was not what I would have found as independent living. They were also priced very high for what was being given. This community also did not seem clean and it was also very dated.

Debi S

Assisted Living

Resident/client

October 7, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A wonderful, past due review to write

My mother was a resident at AH Kentwood until she passed away in April 2018. Sadly she was only there for 14 months. She was in the Riverstone Bldg in memory care. From the moment we made contact to her final breath this was truly a fabulous place. The staff was very accessible. I lived out of town and the team was great in keeping me up to date about my mom. She was as happy there as she would have been anywhere. We made a donation of something in error, [name removed] (the now ex-executive director) is no longer there to text which is why I am now searching for someone to speak with. The nice thing about my quest is I get to add to reviews long neglected.

MV

Memory Care

Family/friend

September 1, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Staff
4.0

Would Recommend

It's a place you can take your loved one and they'll be okay there. They provide a safe environment and take care of the residents' needs. It seems pretty clean as well. Some of the staff are really amazing, and some just do their job. But it's the best value I found around.

A A

Assisted Living

Family/friend

August 6, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

A Good Place for Your Mom

I would encourage you to place your loved one. The staff are quick to respond to your concerns or questions on your loved one. and care for your loved one. The food seems to be good for my loved one as well.

Deb

Assisted Living

Toured community

May 6, 2021

4.0 out of 5 stars
Verified Review

Our tour experience

Based on our tour, everything seemed fine. In the end, the place we chose was a better location for us and a better price. But everything else at American House was comparable otherwise.

Anonymous

Memory Care

Family/friend

January 14, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Care Services
2.0
Activities
2.0
Staff
4.0
Meals & Dining
1.0

Need To Train Their Staff Better for Memory Care

There were a few changes with management during the time my loved one was there. The direct caretakers were wonderful. The food was the absolute worst.

anonymous

Assisted Living

Family/friend

December 21, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
2.0

My review of American House Kentwood

We chose this community at the time because of the affordability, the location, and references from people we knew who had their loved ones in this facility. The room sizes here were appropriate for one person. What I did not like wasa the change of management during the short time that we were here. The last management was not personable or good with communication. Overall, I would not recommend the facility.

M. Moore

Memory Care

Family/friend

October 22, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of American House Kentwood

My 99 year old father enjoys living at Cobblestone at AHW. The staff is efficient, kind, and fun. He loves the food (except for green beans). There are lots of activities to choose from. It makes me happy to know he is safe and enjoying life.

Lynette Heeker

Memory Care

Family/friend

October 22, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of American House Kentwood

Cobblestone has excellent staff! Compassion and love is obvious not sure of other buildings.

Anonymous

Memory Care

Family/friend

October 17, 2019

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Review of American House Kentwood

Need more help!

Anonymous

Memory Care

Toured community

September 22, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Nice community

Anonymous

Memory Care

Family/friend

October 17, 2017

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

My father lived at American House Kentwood for 10 months and always received excellent care. He was past the point of wanting to participate in activities, but those activities--both at the home and in the community--were always available. The staff did not turn over much during his stay and was always ready to answer my questions. The care was especially tender during his last days when he was on hospice there. When I asked him whether he was ready to go into hospice, he told me yes, so long as he didn't have to move from where he was.

Anonymous

Memory Care

Toured community

April 29, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

The facility is very clean and fresh. The rooms were smaller than others we have visited. The staff and director were friendly and helpful. The memory care area was small without room for many activities.

Larry

Memory Care

Family/friend

April 24, 2017

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Poor fit for my father

This place was not a good fit for my dad. High staff turnover. Sometimes the hall to his room stuck so bad I almost thru up. His food was all ways Luke worm. My dad fell and we were never called,my dad had to tell us about it. When this place was owned by Oakcrest I would have given it a four star but American house has to many issues. If you move your loved ones into this place good luck. Just remember if you don't like the place you can always move.

Anonymous

Memory Care

Family/friend

July 18, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Lovely House

My dad is now living here and it has been fine for my dad and I. He is in a safe and caring environment. There are no problems at being clean with the facility. The food taste good to us. There are activities available but dad chooses not to partake. I would recommend this community to family and friends.

Yvonne Race

Memory Care

Family/friend

February 20, 2016

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

American House

Our mom has only lived at American House for 2 weeks so it's a little difficult to give an accurate judgement at this time. But with that being said, her first 2 weeks have been very encouraging. The staff have been very open, friendly and so willing to give mom the best care possible. So far, mom is happy and that is all we ask for.

American House Kentwood

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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