1.0 out of 5 stars

Verified Review

This is a disaster area. If you love your family, don't put them in a place like this.

Turned out to be a nightmare. Nobody was caring for her, she wasn't getting the food hse needed. Was supposed to have two people on staff, an dthat wasn't true. Nobody would come fix her television for her for days she was just staring at the wall. When I called on the weekend , they were very disrespectful to me. She dind't realize I was on the line, and I hear her yelling at my freind because she was angry at her for calling me to report hat the television wasn't fixed. When I complained to the adminstrator, she said that lady had been working for her for years and taht couldn't be true. One of the evening nurses told me that others had made complaints about htat employee, but the administrator just covers it up. Afterward, I saw some negative reviews, but unfortunately that wasn't until after we had moved in. They were not giving her proper food. Some of the residents look like zombies just walking around the place. We had to frantically try to find a place when she was being discharged from rehab, and it jsut turned ou t to be no good.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

DEFINITELY RECOMMEND THIS PLACE!!!!!!!!!

My husband stayed for a long time in the Apollo Retirement Residence. I am full of gratitude for professional care and very good living conditions in this residence. The staff of Apollo Retirement Residence was very professional and helpful with every call of my husband. The rooms and the whole residence were extremely clean. They had many activities for residents. I definitely recommend this place.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

DEFINATELY RECOMMEND THIS RESIDENCE !!!!!!!!

0.5 out of 5 stars

Cleanliness

0.5

Friendliness

0.5

Value for Cost

0.5

Care Services

0.5

Activities

0.5

Apollo Gardens

I wish I had seen this sooner as I would have written this review over a year ago, and I wish I could give NO STARS whatsoever!!! STAY AWAY FROM THIS PLACE, IT IS A DUMP, AND WHAT THEY DID TO MY UNCLE/GODFATHER IS ATROCIOUS!!! Rather than allow my 88 year old Uncle, who suffered from dementia, come live with me in California, which I had been begging for for at least 7 years, his younger (68) [Removed] wife (not my aunt) dumped him in this horrible place so she could go back and stay in Poland to work as she'd been doing for years. She would come every 6 months as required by law, stay a month and go back to Poland to work, leaving my Uncle alone and on his own. When she was forced to put him some place, rarher than let him come with me, she found this DUMP which is owned and run by a horribly cruel woman, [Removed]. When I found out about this, I tried to call my Uncle numerous times and was treated extremely rudely and hung up on each time. I had to send the police over there to check on my Uncle to make sure he was, "okay." After about 6 weeks there, my Uncle was rushed by ambulance to the hospital with SEVERE DEHYDRATION and had to spend a week in the hospital!!! What kind of care was he getting that this happens; apparently he was being [Removed] by the staff at Apollo Gardens. When he went into the hospital the second time, I made plans immediately to fly to Florida to see him. When I got to Florida, I went straight to Apollo Gardens to see my Uncle, but was told by the staff that I was forbidden to see him. I had to go to the police station and get the police because the owner, who, by the way is an extremely rude, uncaring and unfeeling woman, and, as I mentioned, [Removed]like my Uncle's wife, so I was well aware that she would do everything to make it difficult for me, would not let me see him. When the police went in and brought him to the front for me to see, he looked terrible. He hadn't been shaved or had a haircut in a very long time and looked like a bum, I was so very upset and definitely let them know about it! The next day when I got there he was shaved and had a haircut. completely disheveled!!! When I came back the next day and sat outside with my Uncle, there were people sitting outside everywhere on patio furniture, but there was nothing for them to do. The smell of urine was everywhere on the furniture cushions, it was horrible, and I'm assuming it was coming from cushions on the all the patio furniture. I could hardly breathe, so I started thinking of how well were these poor people bathed and cared for if it smells so bad? There was also a gentleman laying outside on a patio couch sleeping. At one point, an older, sickly woman told me that she's allowed to stay there as long as she cleans! Now, whether or not that was true or not, I have no idea. I was NOT allowed to go in my Uncle's room at Apollo Gardens and, when I did go in to see it, because he was tired and lay down, [Removed] owner came and talked to my Uncle in such a way as to frighten him (remember, he had dementia), so I told my Uncle I would leave his room. When I wanted to leave some playing cards and a few other little things for my Uncle, the Owner would not allow me to, she was a HORRIBLE, CRUEL, MEAN, UNFEELING, UNCARING WOMAN!!! I could go on and on, but I hope I have given enough information that anyone considering Apollo Gardens, will immediately cross it off your list and please look further. I was NOT able to bring my Uncle to California because his selfish and cruel wife would not allow him to come live with me and my heart was crushed when I had to leave, but, after consulting with an attorney and learning that my hands were tied, that there was nothing I could do, I had to fly home to California as I had already stayed two months. Thankfully, my Uncle passed away shortly after his 90th birthday a couple of months later, and, thanks to the kindness of the Hospice Nurses who were caring for him at that time, I was so lucky to be the last person to speak to my Godfather as he slipped from this life into the next as his wife, of course, never bothered to come back from Poland before he died. I hope this review helps.

4.0 out of 5 stars

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

We had a nice visit to Apollo Gardens. The facility is very clean and the staff friendly and knowledgeable. It is on our list to consider.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

I LOVE THIS PLACE WAITING T...

I LOVE THIS PLACE WAITING TO HEAR BACK FROM THE OWNER SHE WASN'T THERE. IT'S EXTRA CLEAN AND PLENTY OF STAFF WORKING THERE.

Apollo Gardens

Senior living options offered

Reviews

for Apollo Gardens