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Arbor Lakes Senior Living/Willows Memory Care

12001 80th Avenue North, Maple Grove, MN 55369

For more information about senior living options:
(866) 374-4058
1.0
Review score
3 reviews
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1.0
Review score
3 reviews
  • 5 star
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  • 4 star
    33%
  • 3 star
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  • 2 star
    0%
  • 1 star
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Arbor Lakes Senior Living/Willows Memory Care
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Arbor Lakes Senior Living/Willows Memory Care in google map

Arbor Lakes Senior Living/Willows Memory Care

Arbor Lakes Senior Living/Willows Memory Care in Maple Grove, MN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living
  • Senior Apartments


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Reviews

for Arbor Lakes Senior Living/Willows Memory Care

1 out of 10
Review Score3 reviewsWrite a review
Overall Experience
2.0
Cleanliness
2.3
Friendliness
2.0
Care Services
1.0
Staff
1.0
Meals & Dining
2.0
Activities
3.0
Value for Cost
2.0

A Place for Mom has scored Arbor Lakes Senior Living/Willows Memory Care with 1 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Arbor Lakes Senior Living/Willows Memory Care has 3 reviews with an average "overall experience" of 2 out of 5.

Filters

1-3 of 3 reviews

Last Updated: 11/18/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Madelyn R

Memory Care

Family/friend

November 18, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
1.0

Terrible

Do not move your loved one here. I promise you will regret it. The aides are not well trained in memory care. The aides make numerous errors and are absolutely disrespectful. Management doesn't hold them accountable because they are too short staffed.

Nurse Kathleen

Memory Care

Family/friend

May 8, 2022

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
3.0

Do not move your loved ones here

My mother and father have lived here for many years. The care has significantly declined as they have required more assistance over the years. If you just need a roof over your loved one’s head, this place will do. But if your loved one requires any level of care, look elsewhere. The management and nurses don’t train the staff on how to safely transition residents from a wheelchair to their recliner or bed. I have witnessed countless instances where my father’s safety and comfort were compromised during a transfer. The aids do the bare minimum. They will bring my father food and occasionally change his brief but as I’ve witnessed, their interactions with him are brief and unfriendly. I recently noticed that the aids were never rinsing my father’s toothbrush between uses. It is coated in a thick yellow brown paste with particles of food stuck in the bristles. I brought it to the aids’ attention and they blew me off. Do NOT place your family there.

Anonymous

Memory Care

Toured community

April 8, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Not very inviting...

When I toured this facility, the building was very nice but no one was talking to each other. I saw residents in line for things and no one was interacting or smiling. I was looking for a friendly environment and this community did not fit what I was searching for.

Arbor Lakes Senior Living/Willows Memory Care

Neighborhoods

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Map of the neighborhood around Arbor Lakes Senior Living/Willows Memory Care

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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