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Arbor Ridge at Huntersville

10200 Hamptons Park Dr, Huntersville, NC 28078

For pricing & availability:
(866) 374-4058
9.1
Review score
24 reviews
Add review
9.1
Review score
24 reviews
  • 5 star
    63%
  • 4 star
    25%
  • 3 star
    4%
  • 2 star
    4%
  • 1 star
    4%
See all reviews
9.3
Review score
223 reviews
7 facilities
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Arbor Ridge at Huntersville
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Arbor Ridge at Huntersville community exterior
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street view of Arbor Ridge at Huntersville

Anonymous

Child of resident/client

4.0 out of 5 stars

Our families experience

The staff (with the exception of maintenance) is phenomenal, so kind and very helpful. The maintenance is definitely an issue. My mother has had a couple of issues inside her apartment and filed work orders. The maintenance staff never shows up in a prompt manner until I have to get involved and reach out to management. It's frustrating. The food and wait staff in the dining room has had significant turnover and the quality had been sub-par at times but they are working hard at trying to make it better. Overall, we are very satisfied with the facilities, the cost, and most of all I feel my mother is cared about and looked after, which is the most important thing.

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Arbor Ridge at Huntersville

Tucked into a residential area near I-77, Arbor Ridge at Huntersville features a modern, multi-wing community building. This unique layout invites the warm North Carolina sunshine inside to make the interiors feel bright and airy for guests and residents alike. Located in Huntersville, this community makes it easy for residents to access nearby shopping, dining, and resources.

Seniors can feel confident aging in place with independent living, assisted living, and memory care offered under one roof at Arbor Ridge at Huntersville. Residents can navigate daily life with ease thanks to the smart environments and voice control options through Amazon Alexa.

Stay connected and active with the activities planned by this community’s full-time social director. Active seniors can remain engaged and filled with purpose through the wellness programs, card clubs, outing groups, and more.

Rest easy knowing that this community offers weekly housekeeping and linen services along with in-house maintenance services. Learn more about Arbor Ridge at Huntersville by reaching out today.

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Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Arbor Ridge at Huntersville

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Arbor Ridge at Huntersville

9.1 out of 10
Review Score24 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.9
Friendliness
4.7
Care Services
4.1
Staff
4.4
Meals & Dining
4.3
Activities
4.5
Value for Cost
4.2

A Place for Mom has scored Arbor Ridge at Huntersville with 9.1 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Arbor Ridge at Huntersville has 24 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 24 reviews

Last Updated: 7/11/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

July 11, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Our families experience

The staff (with the exception of maintenance) is phenomenal, so kind and very helpful. The maintenance is definitely an issue. My mother has had a couple of issues inside her apartment and filed work orders. The maintenance staff never shows up in a prompt manner until I have to get involved and reach out to management. It's frustrating. The food and wait staff in the dining room has had significant turnover and the quality had been sub-par at times but they are working hard at trying to make it better. Overall, we are very satisfied with the facilities, the cost, and most of all I feel my mother is cared about and looked after, which is the most important thing.

Kathy G

Assisted Living

Family/friend

April 22, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Perfect new home for dad

The building is beautiful. Lots of activities from chair aerobics to yoga. Bingo. Everyone seems friendly. I don't see the staff much now that he lives there. The greeter is pleasant. The working staff smiles.

Anonymous

Independent Living

Family/friend

March 18, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Arbor Ridge at Huntersville review

The facility is very pretty and the residents are very friendly. The staff is nice and responsive, could have used some information up front when it came to settling my mom in.

Lona Maguire

Independent Living

Family/friend

December 19, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great people!!

Arbor Ridge at Huntersville is a beautiful facility. The staff is very helpful and attentive to the residents. They treat them with dignity and respect and make this a great place for my mother to live. The apartments are clean and safe. The residents nice, there's plenty of activities and they're always looking and open for ideas and suggestions from the residents to make it even better.

Annette

Independent Living

Family/friend

October 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

It takes a village!

The people were warm and welcoming and based on the experience we would absolutely recommend Arbor Ridge at Huntersville community to other families who may need a place for their loved ones!

Karen

Assisted Living

Family/friend

September 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Review for Arbor Ridge at Huntersville

Extremely friendly staff, very helpful, spacious apartments, clean. Only complaint is the food and wait staff

Anonymous

Independent Living

Family/friend

May 30, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Arbor Ridge at Huntersville review

Mom is doing well enough. Arbor ridge is a nice place to live. Based on the experience our family has had, we would recommend them to other families as long as there isn't too much of a memory issue.

Erica

Independent Living

Family/friend

February 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Recommended

I believe there has been a recent change, but the food was good. Maybe a little more variety would be good. Christmas dinner was 5 stars! They have activities out the wazoo. The value for cost is great, you have to pay well for a good staff and less turnover. It's a lot, but worth it.

Anonymous

Independent Living

Resident/client

February 12, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Staff all areas are personable and helpful.

Very supportive and open Politely responding to a request is essential to receiving the same Kitchen staff is often shot banded

Anonymous

Assisted Living

Toured community

July 18, 2023

5.0 out of 5 stars
Verified Review

Tour experience

I toured with Arbor Ridge at Huntersville and it was great, but Mama wouldn't be able to stay there till the end and their wait list was 25 deep. Very nice facility, though I didn't see the memory care unit.

Patti

Assisted Living

Family/friend

April 26, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

We found our place for Mom

My loved one is a resident at Arbor Ridge at Huntersville. Overall, things have been great so far. With the exception of the food, which is just okay. The staff are wonderful and they feel like family to all of us. I would definitely recommend this facility to others.

Joe

Independent Living

Family/friend

February 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly staff, would recommend

The staff members at Arbor Ridge are very helpful and very involved with the residents which we really appreciate. What our loved one enjoys most is being able to have her own independence but also if she needs assistant it is easily accessibly. The staff do frequent check ins which is nice. We have not had a meal there ourselves but according to our loved one she is really enjoying it. She also is able to do her own laundry.

Maria

Assisted Living

Family/friend

February 10, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Highly Recommended

Facility is new and beautifully appointed. Staff friendly and helpful. They do provide housekeeping and laundry services which is great! Services typically thorough. Yes I would highly recommend. They do not offer wheelchair accessible van services for outings. Rooms are not huge but comfortable. Each comes with furniture if you want and a lift chair (chair is too big for my mom but still great to have).

anonymous

Assisted Living

Family/friend

December 20, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Arbor Ridge at Huntersville review

Facility is very nice, residents mostly gather in a common area and are kept busy. Residents are generally high functioning memory care Food is good, people that work there are very patient and attentive and fun to be with. Another thing that I think is very important, is that their respectful of the residents

Justin

Assisted Living

Family/friend

December 12, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
1.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

My loved one `was there as soon as they were opened and had the room right next to the nurses station. Beautiful facility with great amenities, but I'd say the care was terrible. I put my loved one there to be watched over...again right next to the nurses station. Somehow they let my loved one fall twice in about 24 hours. The 2nd time my loved one broke their hip and it killed them. My loved one wasn't even in the community for 1 month.

Anonymous

Assisted Living

Family/friend

October 10, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I Felt Comfortable Right Away With An Upbeat Atmosphere For My Loved One

The staff work very, very hard. However, they are very understaffed. When my loved one moved in, the dining room was open from beginning to 7 pm. The dining room is no longer available anytime due to staffing concerns. The food is great! The community looks out for the resident's health. The dining room in assisted living doesn't have a window. Some of the residents can be very cliquey when it comes to the tables and sitting for dining. The staff including the med techs and aides are great! They really try to get to know the residents likes and dislikes of each. My loved one is safe and I don't have to worry at all with them being here. The nurse practitioner hasn't been able to see my loved one since moving in and this has been a concern for me. In addition the nurse practitioner hasn't responded to any of my emails. There lots of activities available for the residents to stay engaged with. The staff are good at trying to get all residents engaged in these activities. The physical therapy group has been able to work with my loved one and my loved one has shown much improvement with the therapists. The availability of the room and the quick assessment of my loved one by the community was wonderful! There are lots of entertaining and common areas for the residents to use.

Erin G

Assisted Living

Resident/client

September 27, 2022

2.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
2.0
Care Services
1.0
Activities
4.0
Staff
2.0
Meals & Dining
4.0

Disappointing when it mattered most

Mom came to AR in [date removed] knowing that soon she would need more care. We took the tour & were told that they were equipped to handle the transition. About 2 months in mom suffered a minor stroke, was hospitalized, followed by rehab to regain strength. As the time neared for her to return home, we called AR & said that we believed it was time to move mom to Assisted Living. Fortunately they had a bed on that side & we were happy. Nurse evaluated & said mom would fall between level 2 & 3 for care. She was assigned a room & all was well. On moving day as we had finished bringing mom's things from her old unit to her new assisted living unit, we were pulled aside by management & told quite abruptly that they did not feel that mom should stay. They listed a few "issues" they saw. All listed under their levels of care. No discussion, no compassion. Turns out, they simply aren't properly staffed for assisted living. Terrible bait & switch & extremely stressful when support was needed most

Laura

Assisted Living

September 26, 2022

1.0 out of 5 stars
Cleanliness
5.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
1.0
Meals & Dining
4.0

BEWARE!!!!!!

Terrible experience! I'd give zero stars if I could. We moved my mother into independent living with the idea she would move to assisted living when needed. This was CLEARLY communicated when we signed the papers. About a month in my mother needed to move into AL and was evaluated by their nurse who recommended a Level 2 care (not the highest level) and assigned a unit. We arrived at Arbor Ridge and moved all of my mother's belongings out of her independent living studio into her new AL unit. As we were done moving her things, they informed us she couldn't be there. Their website states: " Rather than hopscotching from one senior living community to another as your loved one’s needs change, Arbor Ridge is bringing three distinct and affordable lifestyle options under one roof. " Not true. My mother was forced out because they can't provide care that they advertise in their own marketing materials. Management was rude, unprofessional, cruel and uncaring.

Sarah

Independent Living

Family/friend

June 17, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom is in good hands.

Arbor Ridge is very friendly and resident oriented. I feel like my mom is in very good hands there. The leadership is always available and genuinely interested in the residents.

anonymous

Independent Living

Family/friend

June 8, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Highly recommend

I looked at 4 other places and it was night and day difference. First impression when you walk in is huge, Arbor Ridge did not have the nursing home feel or smell. It is sparkling new and beautifully maintained so it feels like you are walking into a very nice hotel. My dad is in independent living but I looked at assisted as well. The apartments are spacious and very well laid out, they have a lot of smart technology there and have alexas in each apartment. They have smart locks so residents do not have a key to the apartment they have fabs. They have those sensors all around the building so it is very safe. They have housekeeping once a week and they only allow you to skip one week and that is included in the price too. There are full sized refrigerators and you have 2 burners but no oven, it is a really big kitchen. They do have all 3 levels of are so my dad can age in place, I am excited about that. The staff are very nice and responsive, that goes from the directors on down. They have not dropped the ball on anything that I have asked them. They have physical therapy that is offered on site and my dad goes and really enjoys it. They have call buttons in the bedrooms, inside of the shower, near the toilet, AND each resident gets a watch to wear as well. This is included in the money that you pay, that was something that other places did not have. They have a maintenance man that will set up your TV, hang your pictures, curtains, etc. which was a big help. There are plenty of activities and they have a van that is able to take residents to appointments they may have. There is a pickle ball court and they also have a grassy area for your pets, only small dog breeds are allowed and it is a hefty fee to have them there but they are all well behaved. The food could use improvement, I think they are having difficulty with kitchen help and there is inconsistency in the quality and they are working on it. I would absolutely recommend Arbor Ridge at Huntersville to others.

Arbor Ridge at Huntersville

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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