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Arbor Terrace Exton

100 Oaklands Blvd., Exton, PA 19341

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(866) 374-4058
8.9
Review score
20 reviews
Add review
8.9
Review score
20 reviews
  • 5 star
    50%
  • 4 star
    40%
  • 3 star
    5%
  • 2 star
    0%
  • 1 star
    5%
See all reviews
8.6
Review score
1195 reviews
32 facilities
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Arbor Terrace Exton
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Arbor Terrace Exton community exterior
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street view of Arbor Terrace Exton

Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Arbor Terrace Exton

Generally quite clean. Excellent ability to communicate with leadership at any hour. most staff were wonderful. Food was subpar to be honest but wasn't a real priority for us. Activities were fine. 3-11 staff were not as engaging or kind as 7-3 staff

Read all reviews

Arbor Terrace Exton

Expect to find a lively campus full of new friends and opportunities when you choose Arbor Terrace Exton as your new home. Engaging with residents and fostering a lifestyle focused on wellness and meaningful social connections is at the heart of everything we do. Along with countless social and wellness opportunities, you’ll love living in a community designed to meet your needs while celebrating your preferences and abilities. We provide both personal care and dementia care services, with access to programs created to keep you feeling your best, plus a team of caring professionals to offer a consistent helping hand.

Although we offer various amenities and services, we’re just a short distance away from several local restaurants, country clubs, and shopping options of Chester County. In the small town of Exton, Pennsylvania, you’ll have easy access to nature with its local parks, trails, and picnic areas. Just over 30 miles from Philadelphia, it’s easy to get to big-city amenities and attractions via I-76. We’re also near major health care facilities, places of worship, and entertainment options.

Community Amenities and Services

We’re here to provide personalized assistance whenever you’re in need of a helping hand with daily tasks or our specialized memory care services...

Senior living options offered

  • Assisted Living
  • Memory Care

Arbor Terrace Exton

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Arbor Terrace Exton

8.9 out of 10
Review Score20 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.4
Friendliness
4.5
Care Services
4.0
Staff
4.3
Meals & Dining
3.3
Activities
4.4
Value for Cost
4.0

A Place for Mom has scored Arbor Terrace Exton with 8.9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Arbor Terrace Exton has 20 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 20 reviews

Last Updated: 6/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

June 16, 2025

4.0 out of 5 stars
Verified Review

Arbor Terrace

The staff at Arbor Terrace is wonderful!

Anonymous

Memory Care

Family/friend

May 19, 2025

5.0 out of 5 stars
Verified Review

Great place for Dad

The memory unit director was very attentive and would respond quickly. Daily activities, beautiful outdoors available.

Anonymous

Assisted Living

Family/friend

May 12, 2025

4.0 out of 5 stars
Verified Review

Review for Arbor Terrace Exton

Generally quite clean. Excellent ability to communicate with leadership at any hour. most staff were wonderful. Food was subpar to be honest but wasn't a real priority for us. Activities were fine. 3-11 staff were not as engaging or kind as 7-3 staff

Anonymous

Assisted Living

Family/friend

April 30, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Arbor Terrace Exton review

The engagement staff were phenomenal. The rooms were great, and the meal were average.

Dottie D

Assisted Living

Family/friend

January 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom loves it

Arbor Terrace is the only place that had a spot for my mom, with dementia, that didn’t require her to be in a locked memory care unit. For now, she is able to receive care which is a little bit more than basic assisted living. Arbor Terrace was also the only place that had numerous meal options. My mom is a picky eater, so if she does not like the main entree options of the day, then she can order food that is always available. The staff are very nice and friendly. The entire atmosphere is brightly lit. My mom loves it here.

CB

Assisted Living

Family/friend

October 31, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Arbor Terrace Exton

Staff treated my mother with respect and dignity. Knowing some of the other facilities in the area I not sure if I could have that confidence. Staff interaction was 100% professional. We picked this community because of the location and first impression visual. Very clean.

Valerie B

Assisted Living

Family/friend

September 14, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

If you have to-

We searched all the facilities in our area. When spoke to Mom about what we were planning and she was willing to go to Arbor Terrace after paying a visit. Arbor is well presented when coming through the front door. It’s clean, there is no smell and you’re greeted by someone at the desk. The staff is kind and considerate. It became evident that Mom was in over her head as time went on. She used a walker, she had little to no hearing which was a major problem. She was unable to toilet herself, which she was doing at home. She dressed herself which I believe she stopped doing after a short time there. I will say they did get her out of her room to play bingo, beach volley ball and some card games. We visited frequently which wasn’t a problem, we often sat with her when she ate. I found the way they served meals was a bit disconnected. She wasn’t getting the same care we were giving her at home, which is to be expected. Best of all, she associated with those the same age as her.

Sherry B

Assisted Living

Family/friend

June 26, 2024

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Buyer Beware

Don't be deceived by the appearance of this facility. Checkout Complaints filed with PA Gov. of facility and director of nursing [removed] I moved my loved one out of Arbor, as the facility was unable to perform the care and services it prescribed under the state mandated Resident Supported Care Plan RASP. My patience was exhausted after many many months of complaining about, among many other things, finding her sheets dirty and her room un-cleaned as well.

Cindy

Assisted Living

Family/friend

June 11, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
2.0

A good experience overall

Overall I really recommend Arbor Terrace of Exton . The engagement team is top notch and the activities are fabulous. It is a new facility in great shape and the staff are all really nice . Unfortunately, the food could be much better , otherwise great for place.

Anonymous

Memory Care

Family/friend

April 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Great care and happy with the choice we made for dad.

We really did not have any complaints. I'm glad we chose Arbor Terrace. They took great care of dad.

G A

Memory Care

Family/friend

November 20, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place and Great People

My brother was in a memory care facility in Virginia. We moved him to Pennsylvania to be closer to family but the difference in the facilities is remarkable. Arbor Terrace has been so wonderful to my brother. Yes, he needed a couple days to adjust but the staff was more than able to handle that and he is doing marvelously now. The staff at Arbor Terrace in Exton are super people. Where do they find such kind people? They are so friendly and caring and attentive to each person. I appreciate the text updates from the memory care director who is on top of everything and knows what to do. I am so thankful that we moved my brother to Arbor Terrace in Exton.

Kathleen T

Memory Care

Toured community

October 16, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Wonderful

My husband and I recently attended an event at Arbor in support of our daughter. We felt motivated to write a review based on our experience. We met several residents, they were all happy and engaged. We were greeted by every staff member, the entire atmosphere was positive and uplifting. The community itself is gorgeous! Needless to say, we were impressed by what we saw.

MP

Assisted Living

Family/friend

August 28, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Nutrition is Lacking Fruition

It's only 2 miles from my house and it has a brand new physical plant and it was easy to enroll her and we were up against a time constraint.Their major problem is the quality and variety of the food and lack of staff/ absenteeism

Lorie

Assisted Living

Family/friend

June 1, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Quality, Community and Care, It's Arbor Terrace

The staff and community is fun and caring, the residents are quality people. They truly care about their residence well-being.

anonymous

Assisted Living

Family/friend

March 7, 2023

4.0 out of 5 stars
Verified Review

Arbor Terrace Exton Review

The good thing about this facility is they were very willing to help my sons relocate my ex-husband when he was not allowed to go back to his original place. They had the abilities to take him on. They have different levels of care provided, so they had the ability to take him in. He was also able to get hospice here at Arbor Terrace as well. My sons were happy with the care he received.

Michael

Assisted Living

Family/friend

February 1, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

First 6 months

The biggest negatives I have are that the food is not very good. Apparently, a lot of people there complain about that. I expected more for the money that we are paying. The positives are it is a very clean facility. The staff knows everyone by name and their family members. They are inclusive to the family and the residents.

Chris

Assisted Living

Family/friend

December 21, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

The staff treats the individuals like family

What made the best impression for our family was the staff - they have such excellent communication between each other and the families. They are on top of our loved ones care and we get plenty of notifications and updates. They are always there if we have questions and if not, then we get answers in a timely response. We could not ask for better, they are so attentive, patient and kind.

LW

Assisted Living

Family/friend

August 25, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
2.0

I would probably encourage them to remember that no facility is going to be perfect in every area. Either your loved one needs to be able to stand up for themselves so they can bring up any issues or concerns. If they are unable to speak for themselves a family advocate or friend would be highly advised. Overall great place.

anonymous

Assisted Living

Toured community

October 18, 2021

5.0 out of 5 stars
Verified Review

Our Tour Experience

Arbor Terrace Exton did a really nice job with our tour. They gave us little gifts, which was fabulous. We just needed independent loving, which the didn't offer. But they were attentive and did a good job.

Joseph

Memory Care

Resident/client

August 3, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Building for the future with a good start

We like the modern takes the facility has, it is brand new so it jumps out at you as being quite lovely. Since it is a newer community and them having to start fro scratch there are a few areas that could use some improvement, and work out the kinks. Most of the staff members are pretty friendly.

Arbor Terrace Exton

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Arbor Terrace Exton

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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