About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE

Answer a few questions to get personalized results

Who are you searching for?

Aspen Creek of Troy

1924 SR Bradley R Smith Drive, Troy, IL 62294

For more information about senior living options:
(866) 374-4058
8.5
Review score
14 reviews
Add review
8.5
Review score
14 reviews
  • 5 star
    50%
  • 4 star
    7%
  • 3 star
    0%
  • 2 star
    7%
  • 1 star
    36%
See all reviews
SaveShare
Aspen Creek of Troy
SaveShare
Aspen Creek of Troy
9 photos
Aspen Creek of Troy in google map
street view of Aspen Creek of Troy

Christy

Spouse or partner of resident/client

5.0 out of 5 stars

Wonderful place with caring staff

Warm, homelike facility with caring staff, one on one assistance for residents, and a place where your loved one is safe, has homecooked meals, and attention paid to the needs of each individual resident. Highly recommend this facility for respite care, day care or as permanent resident. Take a tour and you will see this is not institutional but more like a family group. There is laughter, love, compassion and kindness from each staff member I have had contact with. And the residents interaction shows they are well liked and happy.

Read all reviews

Aspen Creek of Troy

Aspen Creek of Troy in Troy, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Memory Care
  • Adult Day Services
  • Residential Care Home

Is this your business?

Reviews

for Aspen Creek of Troy

8.5 out of 10
Review Score14 reviewsWrite a review
Overall Experience
3.3
Cleanliness
4.0
Friendliness
3.9
Care Services
4.1
Staff
5.0
Meals & Dining
5.0
Activities
3.9
Value for Cost
3.6

A Place for Mom has scored Aspen Creek of Troy with 8.5 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Aspen Creek of Troy has 14 reviews with an average "overall experience" of 3.3 out of 5.

Filters

1-14 of 14 reviews

Last Updated: 2/3/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Christy

Residential Care Home

Family/friend

February 3, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Wonderful place with caring staff

Warm, homelike facility with caring staff, one on one assistance for residents, and a place where your loved one is safe, has homecooked meals, and attention paid to the needs of each individual resident. Highly recommend this facility for respite care, day care or as permanent resident. Take a tour and you will see this is not institutional but more like a family group. There is laughter, love, compassion and kindness from each staff member I have had contact with. And the residents interaction shows they are well liked and happy.

Anonymous

Memory Care

Family/friend

August 18, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Smaller Community Was Best

I had been using this location for day care but as my husband's condition got more severe I decided that keeping him here would be the best thing. The staff is wonderful they treat him so good. The communication between myself and the staff is wonderful. They express genuine concern for the residents. They try and encourage them to participate in the appropriate activities. The community is always clean well maintained

Anonymous

Memory Care

Family/friend

July 27, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Activities
5.0

Care and Attention for a loved one.

This is a nice community for care. The staff is nice and attentive for the care that is received. The community is clean and the menu is good, but the menu could use some improvements. They have a lot of nice activities for the residents. We would recommend this community for good care.

Jericho

Memory Care

Family/friend

May 30, 2017

2.0 out of 5 stars
Cleanliness
4.5
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
3.0

Care is Fine/Their Finance Department is Terrible

My mother was a resident of this facility for one year and eight months, until she passed. Although I have no complaint regarding the care she received, this facility's Finance Department is a nightmare. Initially we had billing payments setup on ACH automatic withdrawal from a bank account. For several months, more was withdrawn from the account than the amount of the billing we received. Once we got that stopped, I directed them to merely apply the overage to my mother's account and then paid them 6 months in advance to obtain their advertised reduction in price. Unfortunately my Mother passed before that six-month period elapsed. For the past month I have sent several emails and left phone messages asking them to reconcile our account and refund the money due my Mother's estate. To date I have not even received the courtesy of a response to these requests.

Anonymous

Memory Care

Toured community

April 21, 2017

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0

Poor people!!

I had done some research on several places for a good transition for my father to go into. Whenever I toured the facility, I knew instantly it was not for my father. While I was touring the building a woman was doing activities with the residents, she was very short, mean, and rude to the residents. All I could think was thia lady is going to be with my dad 5 days a week!! No way! Another woman just sat in the office behind a big glass window monitoring everything that happened, as if these residents were lab rats and not people! I asked how often the owner comes in to see how their facility is ran, the person giving the tour just laughed at me! I hope the owner sees and knows everything that goes on in their facility, this is not how human beings should be treated. I hope the owner comes to realization what is going on behind those doors!!!

Anonymous

Memory Care

Family/friend

May 4, 2016

1.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

LOVE IT!!

I read the other reviews after we took a tour at Aspen Creek. I have to say that what we experienced was nothing but wonderful. I'm not sure why the prior reviewer was picking on a certain staff member because when we were there Tina had all of the residents working on crafts and they were having a great time it looked to me. The facility is beautiful and feels like home. All the staff was fantastic and friendly. The residents are happy and well cared for too. We got to meet some other families and they expressed how happy they are with the care and services Aspen Creek provides. I am happy to report not only is my mom now a resident, so is my dad!! They LOVE it!!!

Ahhhhhrunwhileyoucan

Memory Care

Toured community

April 12, 2016

1.0 out of 5 stars
Cleanliness
3.5
Friendliness
1.0
Value for Cost
1.0

What on Earth did I walk into?

I toured this facility for my mother and when I walked through the door one of the first things I saw was an overweight middle aged woman with wrinkly messy clothes sitting on the couch sleeping, which also happens to be the same woman that was employed there to take care of all of the residents. When she finally did wake up she was extremely rude and utterly unpleasant, and what put the icing on the cake, she had poor personal hygiene, which made me come to conclusion that she performed poor hygiene on all of the people that resided in Aspen Creek. I took a tour from one the nurses and she was very unsure of everything that she said, she stated that she had been with the company since it had opened, to me and my husband it seemed as if she had just started working for the company that day. After talking to those two employees my husband and I knew that was not where we wanted to place my mother. If you have the chance to tour this facility, please do not waste your time, nor Tinas' you will be interrupting her nap time on the couch.

Anonymous

Memory Care

Family/friend

July 2, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

So far they are doing a good job.

So far they are doing a good job. I would give them a five overall so far. I don't have any major complaints or concerns at this point.

Anonymous

Memory Care

Family/friend

November 28, 2014

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Fantastic!

Aspen Creek exceeded my expectations! They have a very caring staff. It is a beautiful new building and everything there is first class. Not only do they make my mother feel at home but they have been very accommodating to me and my wife also. I definitely made the right choice.

Anonymous

Memory Care

Resident/client

November 13, 2014

0.5 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
0.5
Activities
0.5

Don't judge a book by its cover

Is this really what my mom and dad worked hard for all of these years? I have placed my mother here several weeks ago, and I am so unpleased. Almost every time I go in to see my mom, she is just sitting in her wheelchair staring at the television. A CNA that seems to always be working, is just sitting on the couch in another room playing on her phone. The food that they serve seems like they were going to feed it to the birds, but then decided to give it to my mother instead. I know I am paying to much money to keep my mother there. If I wanted poor care for my mother, I would have picked a place that didn't cost almost six thousand dollars.

Anonymous

Memory Care

Industry reviewer

November 11, 2014

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Hell hole

I had to give this place one star, if I had a choice I would have given them none at all. This place is a disaster, they are so unorganized. They are a ship getting ready to hit an iceberg. I worked here. I felt like I was the only employee who cared about the residents. Management is a joke. Deb Kinder, is a complete fake. She is simply there for the check. I would never in a million years refer anyone to this dump. The care that they receive disgusted me.

Anonymous

Memory Care

Toured community

August 7, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Best fit for my Dad and Mom...

Best fit for my Dad and Mom. Most like home and not overwhelming in size. I liked the 'beginning to end' concept with no need to move as health declined.

Anonymous

Memory Care

Family/friend

April 23, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

We couldn’t be happier!

We couldn’t be happier! We have not one complaint! The meals are great; we have eaten there a few times and loved it. It’s all homemade. But most importantly, my mother-in-law likes it there. She's happy and more content than she's been in months. There are just a dozen residents so they are able to do all kinds of activities, everything from nails to crafts – whatever the residents want to do. The staff is very engaged and encourage the residents participate. The staff is very responsive and committed to each residents needs.

Anonymous

Memory Care

Family/friend

January 3, 2014

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

What a God Send!

My mom had been in another assisted living that provides memory care, and they pretty much just let her sit. We moved to Aspen Creek and within days, she was talking, doing therapy, participating in activities with the staff helping. It was amazing. The residence is small so they know her and have time for her and you can tell they love her. It is also so great that it looks just like a house that anyone would want to live in. We are just so happy!

Aspen Creek of Troy

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Aspen Creek of Troy

Similar communities nearby

  • Find

  • Photo of Joe's Place Caring Cottage

    Starting at$X,XXX/mo

    Welcome to Joe's Place Caring Cottage, a five star, family owned and operated community specializing and licensed in Memory care. Our cottage is designed and built for the specific needs of Alzheimer's & Dementia patients as well as providing a calm, fun, and safe environment for our residents to...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top