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9922 Grant Rd, Houston, TX 77070
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Lynne
-
Child of resident/client
5.0
Very Nice Place
Eventhough it did not work out for my loved one at Avalon Memory Care, it was not the fault of Avalon. It just wasn't a good fit for my loved one and she expressed that she was not happy there. She was on hospice and I did not want her to spend her last days, weeks or months that she had left on this Earth where she wasn't happy. It seemed like a lovely facility and everyone at Avalon was very nice and helpful.
About the facility Avalon Memory Care - Cypress Creek
At AVALON, we set ourselves apart from other residences with the level of care and compassion we show to our residents. Our care is unique in that we treat our residents as people with individual needs rather than grouping them as 'those with dementia.' After all, a lack of cognitive ability doesn't equate to a lack of individual personality. It is important to remember that we are guests in their home.
Senior living options offered
Memory Care
Pricing for Avalon Memory Care - Cypress Creek
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Memory Care
Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Avalon Memory Care - Cypress Creek
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Compare
Avalon Memory Care - Cypress Creek
9922 Grant Rd, Houston, TX 77070
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7.2
Review score
12 reviews
7.2
Review score
12 reviews
5 star
43%
4 star
8%
3 star
8%
2 star
8%
1 star
33%
9.9
Review score
105 reviews
9.9
Review score
105 reviews
5 star
72%
4 star
19%
3 star
6%
2 star
3%
1 star
0%
9.7
Review score
113 reviews
9.7
Review score
113 reviews
5 star
80%
4 star
13%
3 star
3%
2 star
0%
1 star
4%
9.7
Review score
55 reviews
9.7
Review score
55 reviews
5 star
60%
4 star
24%
3 star
11%
2 star
0%
1 star
5%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Amenities at Avalon Memory Care - Cypress Creek
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Medication Management
- Non-Ambulatory Care
- Incontinence Care
- High Acuity Care
- Diabetic Care
Meals & Dining
- Kosher
- Low / No Sodium
- No Sugar
- Organic
- Vegetarian
- Gluten-free
- Special Dining Programs
- Guest Meals
- Anytime Dining
- Vegan
- Room Service
- Meals Provided
Room Amenities
- Ground Floor Units
- Handicap Accessible
- Wi-Fi/high-speed internet
- Cable or Satellite TV
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Air Conditioned
Community Amenities
Transportation & parking
- Transportation at Cost
Common areas
- Private Bath
- Barber Shop
- Indoor Common Areas
- Outdoor Common Areas
- Beauty Salon
- Outside Patio
- TV Lounge
- Meeting Room
Services
- Housekeeping
- Beautician
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Devotional Activities On-Site
- Holiday Parties
- Reminiscence Programs
- Birthday Parties
- Activities On-site
Reviews
for Avalon Memory Care - Cypress Creek
Write a review
A Place for Mom has scored Avalon Memory Care - Cypress Creek with 7.2 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Avalon Memory Care - Cypress Creek has 12 reviews with an average "overall experience" of 3.2 out of 5.
Overall Rating
3.2
Cleanliness
3.1
Friendliness
3.3
Care Services
2.9
Staff
3.0
Meals & Dining
3.0
Activities
3.2
Value for Cost
3.0
A Place for Mom has scored Avalon Memory Care - Cypress Creek with 7.2 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Avalon Memory Care - Cypress Creek has 12 reviews with an average "overall experience" of 3.2 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-12 of 12 reviews
Karen L - Family/friend
Memory Care
October 16, 2024
Poor quality of care
I would rate everything as a 1. They are extremely understaffed. The place was not very clean. The staff was not friendly. They all hated their job. The quality of care was not great. The food was awful. They had zero activities.
Response from Avalon Memory Care - Cypress Creek
October 21, 2024
I'm truly sorry to hear about your experience. It’s concerning to hear that the care and environment did not meet your expectations. Your feedback is important, and I encourage you to share your specific concerns with management so they can address these issues directly. We strive to provide a high standard of care, and your insights can help us improve.
Lynne - Family/friend
Memory Care
October 3, 2024
Very Nice Place
Eventhough it did not work out for my loved one at Avalon Memory Care, it was not the fault of Avalon. It just wasn't a good fit for my loved one and she expressed that she was not happy there. She was on hospice and I did not want her to spend her last days, weeks or months that she had left on this Earth where she wasn't happy. It seemed like a lovely facility and everyone at Avalon was very nice and helpful.
Response from Avalon Memory Care - Cypress Creek
October 21, 2024
Thank you for your understanding and thoughtful review. It’s important that each resident feels comfortable and happy in their environment, and we appreciate you prioritizing your loved one’s well-being. We’re glad to hear that you found the staff at Avalon to be nice and helpful. Your feedback is valuable, and we wish you and your family all the best during this difficult time. Thank you for sharing your experience with us.
Jana - Family/friend
Memory Care
January 12, 2024
Highly Recommended
The staff is very friendly and helpful. The facility was clean and tidy. The staff called and kept me informed. The meals were simple and tasty. Move in was a breeze. I would highly recommend this facility.
Response from Avalon Memory Care - Cypress Creek
January 24, 2024
Jana, we appreciate you taking the time to share your kind feedback! Our team strives to be everything you're describing. That's great news that you're happy with the meals as that is sometimes the favorite part of a person's day! How lovely that moving in was a breeze - that's always ideal and we thank you so much for your recommendation.
Karen - Family/friend
Residential Care Home
October 26, 2022
Overall we have not been thrilled with Avalon however we don't think my mom would make it through another move so we have decided to keep her there. And I know finding workers for this industry cannot be easy but they should not be taking in people if they cannot care for them properly.
They are very understaffed. My mom is not mobile so whenever she calls for help by pushing her call button it can take sometimes up to half an hour or 40 minutes for someone to come to help her.
The food is awful I wouldn't wish it upon anyone.
Peggy - Family/friend
Residential Care Home
April 7, 2022
caring and efficient
Avalon Memory Care did everything even the impossible, the care givers were literally so caring towards our loved one. They went out of their way, and above and beyond their regular responsibilities. We would absolutely recommend this community to others.
Response from Avalon Memory Care - Cypress Creek
April 8, 2022
We agree that our caregivers go above and beyond for the residents! They provide the highest quality of care and treat the residents as their own family members. Thank you for recommending us to others. We appreciate your kind review.
Jordan S - Toured community
Residential Care Home
January 6, 2022
Would not recommmend
Facility is not clean. Patients do not appear to be well cared for.
Response from Avalon Memory Care - Cypress Creek
February 22, 2022
We hate to hear that your visit to tour left this impression. Our residents are cared by trained individuals, and Avalon strives to provide the highest quality of care for each resident. We would love to sit down to discuss and show what Avalon can offer if you would like to come by again.
Andrea K - Toured community
Residential Care Home
September 30, 2021
Nice and clean place but the staff seemed as if they didn't care if we moved in or not.
Response from Avalon Memory Care - Cypress Creek
October 15, 2021
Thank you for the kind words of our home. We always want families to leave happy and knowing we are here to support them in anyway possible. We'd love a chance to chat and to do a second tour. Please connect with us at 214.752.7050.
Anonymous - Toured community
Memory Care
July 9, 2021
This is a nice facility. However, we felt like we were just another number and they really didn't care if we liked it or not. There was no information available to take with us other than a business card.
Response from Avalon Memory Care - Cypress Creek
August 16, 2021
This is not the experience we want anyone to feel as we strive to provide a warm and welcoming environment for both the residents and their families. If you could, please contact us at 214-752-7050 as we'd love a second opportunity to sit down and answer any concerns you might have and discuss the high level of care we provide.
VP - Family/friend
Memory Care
June 1, 2021
Recommeded
The general manager is very responsive, and will work with you. When I called her, she always responded and addressed any concerns. I felt like she was very on top of things when she was there. I would recommend Avalon Memory Care to others. My only comment to improve is they should have a full time manager. When the manager is there, things run very smoothly, but she only comes to the property three days a week.
Response from Avalon Memory Care - Cypress Creek
August 16, 2021
Thank you for your kind words. We are truly blessed with great staff who always go the extra mile for both our residents and their families. We appreciate your feedback as it helps us provide the highest quality of care possible. Again thank you for your review and sharing your experience with us.
anonymous - Family/friend
Residential Care Home
March 31, 2021
I would not recommend/not a good experience. Moved mother out within 5 weeks
I would tell others to pay them an unexpected visit, don't schedule an appointment and walk in and check it out and you get a true feeling of what is going on before putting your loved ones in here.
Response from Avalon Memory Care - Cypress Creek
March 1, 2022
We encourage all family members and anyone looking for a loved one to come visit at anytime. We strive to be a welcoming and safe environment for both the residents and their family members.
Anonymous - Toured community
Memory Care
June 8, 2018
Very nice small community with comfortable surroundings and many activities. Giving it 4 stars because of the tiny outdoor area. Other than that the people there seem to truly enjoy what they do and residents seem content. Nice sized showers!
Response from Avalon Memory Care - Cypress Creek
October 16, 2018
Thank you for leaving a review after touring our location. We carefully planned out this home- like environment based upon the knowledge we have accumulated since my father started Avalon Memory Care back in 1995. We believe that the backyard patio with the circular walking path that leads back to the backdoor is ideal. Most all of our residents are huge fall risks so we did not want to have a huge expanse of yard for one to fall. Our staff, dependent upon the weather, do take our residents for walks around our 30 locations across Texas into Missouri. Just because we are a secure environment does not mean that with staff assistance loved ones cannot enjoy the outdoor areas outside of our secure backyards. Wish you the best and hope we can be of assistance.
Anonymous - Toured community
Memory Care
June 23, 2017
Avalon is so new, clean and inviting. The rooms are spacious with beautiful, roll-in showers. The administrator is so kind and knowledgable that we contracted with Avalon at our first meeting. The staff is nice and caring. The menu looks good with great variety.
Response from Avalon Memory Care - Cypress Creek
August 1, 2017
Thank you for leaving our first review for this location on this site. We have assembled a wonderful caring staff and are so excited to bring our care to the Houston area after 23 years of service mainly in the D/ FW area. These smaller secure home-like environments with typically a maximum of 20-24 residents keeping a 1:5 staffing ratio allows our residents as well as family members the best quality of life possible. As a family company I can assure you that we will continue to bend over backwards and address any needs or concerns as the future presents itself. Again, thank you.
Viewing 1-12 out of 12 reviews
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Frequently Asked Questions about Avalon Memory Care - Cypress Creek
Avalon Memory Care - Cypress Creek offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Avalon Memory Care - Cypress Creek 7.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (877) 318-0213 to reach a resident at Avalon Memory Care - Cypress Creek.
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