1150 Colonel Drive, Garland, TX 75043
JB
Child of resident/client
Review for Avalon Memory Care - Garland
What I found true with Avalon is that most of the staff there genuinely cares about the family and residents. The meals are balanced and healthy and it's very clean. They handled my mom's end of life care with dignity. They have activities including musicians coming in.
Read all reviewsAvalon Memory Care - Garland
Learn more about the Best of Senior Living awards and this year’s winners.
See all 2026 award winnersAvalon Memory Care - Garland
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Avalon Memory Care - Garland with 9.8 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Avalon Memory Care - Garland has 31 reviews with an average "overall experience" of 4.5 out of 5.
JB
Memory CareFamily/friend
August 27, 2025
What I found true with Avalon is that most of the staff there genuinely cares about the family and residents. The meals are balanced and healthy and it's very clean. They handled my mom's end of life care with dignity. They have activities including musicians coming in.
Pamela B
Memory CareFamily/friend
December 24, 2024
Everyone that I have encountered here is amazing. They are always smiling and eager to help. You can tell and feel the love that they have for the residents as well as staff and visitors. Another fun perk is it’s gorgeous inside and out.
Carrie W
Memory CareFamily/friend
December 6, 2024
My brother and i are so thankful we found Avalon Memory Care. Our mother was in another facility prior to Avalon Memory Care. The prior facility was a horrible nightmare. Avalon Memory Care is the opposite. The manager [name removed] and the entire staff is wonderful, they're very helpful and kind to all of the residents., it is always clean, and we have no problem reaching them. All of Mom's physical needs are met on a daily basis, they take very good care of her.
Dianne M
Memory CareFamily/friend
December 5, 2024
My husband has been a resident at Avalon Memory Care in Garland for almost eighteen months and I am pleased with his care. There were a couple of hiccups early but were taken care of promptly. His room is always clean and neat. [name removed], the Director, and her staff are polite and professional. I’m also pleased that he is seen by the staff nurse weekly.
Cynthia W
Memory CareFamily/friend
December 4, 2024
First, [name removed] the director at Garland is the best. Always accessible and always helpful. This is a memory care center and there are patients at all stages of the disease. My friend has been with Avalon for at least two years and they treat her so well. As the disease has progressed they have done everything they can to make her life comfortable. She will be there til the end. There are more expensive places that have more things to do, but my friend cannot do those things. So this is the best place for her. They always do their best and I am thankful for it.
Deborah S
Memory CareFamily/friend
December 4, 2024
I give the highest marks to [name removed] and all of her staff. We placed our beautiful, sweet mother at Avalon Garland following a bad experience at another care facility. Mom had extensive physical and cognitive issues when she arrived. The care at Avalon was superb. Kind, loving care. Clean facility. Activities and great music for residents. It was a difficult end of life situation for my Mom. [name removed] and her staff were attentive and loving. They really care and focus on what matters. Dignity, respect and great care. I cannot say enough about Avalon. Helped our family with a difficult time. Mom loved Avalon, as do I! I would be happy to discuss Avalon with anyone who has a loved one who is needing care. God bless [name removed] and her tremendous staff!!!
Cindy C
Memory CareFamily/friend
December 3, 2024
My sister and I had to relocate our dad from Alabama to Tx rather quickly. [name removed] and the staff all made it work seamlessly and as stress free as possible. It’s been almost 8 months with dad at the Garland Avalon and we are so pleased with their care. The entire facility is clean and on the few occasions when I found dad had made a mess in his room, the staff were quick and pleasant in straightening things up. They offer activities such as a one man band to dance and sing along. Games and arts/crafts. The staff is very gentle and kind in redirecting clients. My dad has Lewy-Body Dementia which means he may not always be oriented but the staff are patient and kind. We feel very confident that our dad is being treated with dignity and respect at Avalon Memory Care in Garland.
Benny
Memory CareFamily/friend
July 29, 2024
The place was always clean. The staff was very friendly and kept me informed. The manager could not have been any better. She was remarkable. [name removed] was the manager name. Quite amazing.
Whitney C
Memory CareFamily/friend
June 18, 2024
They made cook to order meals for my mom. I have experienced other memory care facilities and most have staff that turnover quite often. It is great to see that the staff is so consistent and they truly love the residents they care for.
Monique L
Memory CareFamily/friend
June 17, 2024
Avalon Memory Care exceeded any and all expectations, thanks to [name removed] and [name removed]. From the care, respect, and food the staff and all is beyond awesome. Not only is it a memory care facility but staff treats and includes you as family, with a homey environment. Best decision we made as a family to move facilities after having a horrible experience previously with [facility removed].
Bub M
Memory CareFamily/friend
June 17, 2024
Our family highly recommends Avalon Memory Care. The facility was immaculate, and the staff was simply amazing. [name removed] and [name removed] are very gifted, caring, and hard working along with the entire staff there. We are grateful God led us to Avalon Memory Care.
Elaine A
Memory CareFamily/friend
June 17, 2024
[name removed] was extremely helpful in identifying the optimal facility to place our Mom in during a very urgent and stressful time. I highly recommend using his services if you ever find yourself in a similar situation!
Marvin C
Memory CareFamily/friend
June 17, 2024
The facility was always clean with no smell of urine and the staff was always attentive and really truly cared for Mom, thanks again for everything.
Deborah S
Memory CareResident/client
May 30, 2024
I give the highest marks to all of Avalon's staff. We placed our beautiful, sweet mother at Avalon Garland following a bad experience at another care facility. Mom had extensive physical and cognitive issues when she arrived. The care at Avalon was superb. Kind, loving care. Clean facility. Activities and great music for residents. It was a difficult end of life situation for my Mom. The staff were attentive and loving. They really care and focus on what matters. Dignity, respect and great care. I cannot say enough about Avalon. Helped our family with a difficult time. Mom loved Avalon, as do I! I would be happy to discuss Avalon with anyone who has a loved one who is needing care. God bless the tremendous staff!!!
Anonymous
Memory CareFamily/friend
May 13, 2024
I would recommend them they have done a good job it's just expensive.
Connie W
Memory CareFamily/friend
July 6, 2023
Avalon-Garland charged me $[removed] upfront for the full month of May, and then pro-rata charged me for April in the sum of $[removed]. They ACH debited my checking account for both sums. My husband's first day of residency was [date removed]; arriving approximately Noon. They are refusing to refund me any sums even though THEY terminated the agreement (per my elder law attorney) by sending him out. They have also attempted to bill me an additional $[removed], they say as the balance of a 30 day notice period. I was assured they would take him back even though the Executive Director [name removed] said in her text to me: "we won't take him back". The Admissions Director [name removed] said "she could have worded that better" and assured me usually once they go through medication management, they are able to come back. It became clear, when the ED [name removed] NEVER EVER called to check on my husband during his 3 week stay in medication management, that keeping him under her "care" would be a big mistake. Then, Admissions Director [name removed] said my husband could come back "IF they deemed he was stable," and that HE would be the one to make that decision. They were keeping me hanging. I filed a formal complaint with Avalon, and one of the owners who responded, [name removed] There were also issues with a controlled substance medication count sheet sent to me by [name removed]; which I requested after they sent my husband out. (I also requested a copy of his MAR, which they assert was given to my sister, but it was not. And they are refusing to give me another copy. [name removed] told the Ombudsman he had "no intention of releasing any further documents to me"). [name removed] recorded dosing my husband two 1.0 mgs of Xanax when he wasn't even a resident there!! Her records also do not account for a partial burst pack of the 1.0 mg Xanax that was given to them when he moved from [removed] to Avalon. Her record also lists dosings on days before her record says she received the meds. And one page of the record doesn't even have the correct first name of my husband on it. The count sheet looks totally "made up" after the fact. I filed a complaint with THHS on [date removed] and the investigator has advised me that the facility was given 2 citations. They must do a Plan of Correction and submit it to the state for approval. I am awaiting the detailed reports from THHS. I also was advised in my Open Records Request that an "incident investigation" was also filed by someone else against the facility, and I am awaiting that detailed report as well. They actually want to charge me $[removed] for my husband's 7 full days and 2-half days stay when they were the ones who said "we can't handle him" and sent him out?! It is robbery! My formal complaint with Avalon remains unresolved and owner [name removed] has yet to get back to me. I was led to Avalon by one of the local placement specialists because it was a stand-alone, locked down facility that was "known for behaviors". He told me it was probably the best place for my husband, for the price. They quoted me a "special pricing" range and told me my husband would be at the top of the range because he would require a lot of diversion and attention. But from the get-go, they complained about every behavior he had. I was shocked that they were so poorly trained to deal with a severe dementia patient and that they did not have more common sense in running the facility. I am more than happy to elaborate for anyone that wants to chat.
Anonymous
Memory CareToured community
May 10, 2023
When we look at Avalon Garland, my loved one was still in early stage dementia. She would have been too functioning to go there. A lot of the residents were in an infantile state, but they did look comfortable and cared for. We looked to place her at Avalon Garland when she progressed and were kicked out of memory care at [facility name removed]. [name removed] thought it would be better to put her in the small home setting.
Timothy
Memory CareFamily/friend
February 24, 2023
If I were you, I'd go ahead and move your love done if they're not doing very well at home. My loved one is doing 100 percent better at Avalon Memory Care. They got her up to where she can stand on her own now. And she's a lot more alert. She's eating now, and before she wasn't hardly eating anything. She's' doing so much better.
Anonymous
Memory CareFamily/friend
November 11, 2022
I've looked at a dozen other community's and I felt like Avalon Memory Care was the choice best. The manager was very intuitive and communicates very well.
anonymous
Residential Care HomeToured community
December 7, 2021
The tour at Avalon Memory Care - Garland was great. The marketing director and staff were all good people. They had a good way of showing you their community. Of course you hear all the good stuff when you tour, and you don’t get to hear the challenges until your loved one lives there. But we liked what we saw on the tour.
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