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Baldwin House Senior Living Oakland

1915 Baldwin Ave, Pontiac, MI 48340

For pricing & availability:
(866) 374-4058
9.4
Review score
71 reviews
Add review
9.4
Review score
71 reviews
  • 5 star
    47%
  • 4 star
    35%
  • 3 star
    7%
  • 2 star
    4%
  • 1 star
    7%
See all reviews
7.6
Review score
284 reviews
7 facilities
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Baldwin House Senior Living Oakland
SaveShare
Baldwin House Senior Living Oakland
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street view of Baldwin House Senior Living Oakland

Anonymous

Resident/client

5.0 out of 5 stars

It was a perfect decision for us to select Baldwin House Senior Living

Food is not included in our plan and I do not participate but they have lots going on. Love it there. Our view is fantastic. Rooms were all painted and extremely clean when we came. They allow us to put pictures up etc. maintenance comes to rooms to repair things. We needed only have them come once in a year. Replace lightbulb. Community rooms excellent. Games exercise pottery puzzles library tv room with beverages and fruit. We are so happy with our decision to join the Baldwin family. Also halls are bright and they have open halls where you can view areas below. Makes it feel open and not institutional like. Fireplace and beautiful open circular staircase in main lobby. We really love it here. It feels like home.

Read all reviews

Baldwin House Senior Living Oakland

Welcome to American House Oakland, where you’ll find independent living services provided in a picturesque setting. The grounds of this community include attractive features like a gazebo, fish ponds, and walking paths. American House Oakland is conveniently located near the hub of Oakland County's thriving shopping and residential centers, just off of I-75 and Baldwin Road. The community is also just a short distance from local hospitals, including St. Joseph Mercy, Crittenton Hospital Medical Center, and POH Regional Medical Center.

Services and Amenities

The dedicated staff of American House Oakland is committed to providing high-quality care while assisting residents with various activities of daily living. Care services include three meals served each day, as well as housekeeping, laundry, and transportation. Customized care plans are created for residents, and are updated as often as needed.

American House Oakland strives to promote independence and peace of mind through maintenance-free living, engaging activities, and restaurant-style dining. This state-of-the-art approach to senior living allows an opportunity to create a personalized touch of home for each resident, while providing them with the personal care services they need. The staff also includes a dedicated life enrichment director, who is in charge of planning a wide range of...

Senior living options offered

  • Independent Living

Baldwin House Senior Living Oakland

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Baldwin House Senior Living Oakland

9.4 out of 10
Review Score71 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.1
Friendliness
4.1
Care Services
3.9
Staff
4.5
Meals & Dining
3.7
Activities
4.2
Value for Cost
4.0

A Place for Mom has scored Baldwin House Senior Living Oakland with 9.4 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Baldwin House Senior Living Oakland has 71 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 71 reviews

Last Updated: 9/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

September 22, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

It was a perfect decision for us to select Baldwin House Senior Living

Food is not included in our plan and I do not participate but they have lots going on. Love it there. Our view is fantastic. Rooms were all painted and extremely clean when we came. They allow us to put pictures up etc. maintenance comes to rooms to repair things. We needed only have them come once in a year. Replace lightbulb. Community rooms excellent. Games exercise pottery puzzles library tv room with beverages and fruit. We are so happy with our decision to join the Baldwin family. Also halls are bright and they have open halls where you can view areas below. Makes it feel open and not institutional like. Fireplace and beautiful open circular staircase in main lobby. We really love it here. It feels like home.

AS

Independent Living

Family/friend

August 19, 2025

4.0 out of 5 stars
Verified Review

Review for Baldwin House Senior Living Oakland

I would recommend. I chose them because of the affordability.

Anonymous

Independent Living

Family/friend

July 24, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Overall a nice community

Overall, it's a great place and my parents have really enjoyed living there and the activities that are offered. As for the meals, they are good but higher in carbohydrates, which is not great for someone that is pre diabetic or diabetic. It would be great if there were more healthy options that aren't pasta or rice based.

Thomas J

Independent Living

Family/friend

June 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Adjusting

This has been a wonderful move for My Moms She loved the look and cleanliness when we first visited After moving in she was hesitant about moving around Now she’s going for walks through the halls Visiting the laundry room to do her own laundry Meeting people She has been coming along slowly She has been smiling more and telling me about her days

Anonymous

Independent Living

Family/friend

March 18, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
2.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great office staff

We have had a lot of trouble with Advisacare. Diane in the main office made the whole process so easy and she's super friendly and helpful and truly cares about the community.

Anonymous

Independent Living

Family/friend

December 2, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Baldwin House Review

We chose this facility initially because it had a warmer, home-like feel to it versus the others. There have just been a few occasions where some of the staff did not seem helpful.

Joyce

Independent Living

Family/friend

July 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Baldwin House Senior living review

Baldwin house allows moving with only 30days notice (instead of 90days) and there is no lease buy out fee unlike our loved one's current communities. Baldwin house did NOT allow opting OUT of dinner/meals unlike our loved one's current community which has reduced the rent we pay by about [fee removed]/month.

Anonymous

Independent Living

Family/friend

April 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Staff Great Facility would definitely recommend

I would recommend. Comforting, Great staff .

Anonymous

Independent Living

Family/friend

March 6, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Definitely recommended

Staff are very interactive with residents. One on one attention is more the rule than the exception. Housekeeping is excellent; my brother-in-law, who is a resident, has individual housekeeping weekly. The meals appear to be good; I have not tried the food myself; my brother-in-law seems satisfied. Communication with family is quite good. Staff member, [name removed], exemplifies this relationship and, I would suggest that prospective residents and family members speak with her as they tour. I would definitely recommended this facility, particularly when compared to other, more expensive facilities.

Joyce

Independent Living

Family/friend

September 25, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Baldwin House Senior Living review

[name removed] was wonderful to work with. It was very clean and the staff friendly. Value for cost was very good. We ended up moving him to[community name removed], but only because we could opt out of the food and pay less in rent (fee removed vs fee removed) - and because my husband's cousin has a home health contract there and my father-in-law needs assistance in order to live in an independent living location. Our circumstances are unique. We are trying to do everything we can to keep him in Michigan and not have to bring him down to Georgia away from his family and friends. Other very subtle differences between the two locations that I thought were superior at Baldwin House: the entrance to the facility was very open and not closed off at Baldwin house; the units had large closets that had better accessibility; At elm haven , the kitchen was a little bit larger, but since it's still wasn't really an eat-in kitchen, I would've preferred a slightly smaller kitchen and more room in the living room; a Baldwin House, the living room, had luxury plank vinyl as opposed to carpet that makes it a little bit easier to walk if you have a rolling walker and easier to clean; finally, I don't know whether this is an advantage, or not, but it Baldwin house, the default for the stove was "off". I think this is because you can't opt out of meals, and they wanted to discourage cooking inside of the unit. However, you could opt to have the oven turned on. With my father-in-law we were able to get by with a countertop to burner plug-in and a microwave.

Michaela

Independent Living

Resident/client

September 9, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
1.0

Problematic

It saddens me to say that the team in place to manage this facility will never be professionally acceptable to me. I have been yelled at more times than I can count by [name removed] the enrichment director, [name removed] was the assistant director of the facility and he is by far the most disrespectful, mean, demeaning person I've ever had to deal with. [name removed] is a person that I actually feel eerie being around, [name removed] runs the Ace team, they have nasty dispositions, they use foul language, never wear gloves and touch multiple people at once. I have never lived in a place that I dislike as much as I do this facility. The smell of urine and feces was so prominent for the first four months I lived there in the hallways, I couldn't stand it. Urine and cigarette smoke smells are normal in the dryers, cigarette smoking in the apartments are on the weekends, you can smell it. [name removed] doesn't address concerns appropriately when there is a stove fire, I feel sorry for this company. [name removed] rocks.

Cheryl

Independent Living

Family/friend

December 5, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0

Overall Good Community

I would encourage others to go here if you are independent. The community is friendly, the food I thought was pretty decent.

Douglas Johnson

Independent Living

Resident/client

November 19, 2022

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
1.0

Most things very nice. Food is SUB Par.

I have lived here for two years. Everything was fine and meals were good. Three meals a day including hot breakfasts. There were always two choices for each meal, plus alternates. WELL THINGS CHANGED A YEAR AGO. They now claim breakfast is NOT included, even though my lease and their advertisement says it is. They do provide a box of cold serial and usually a small 1/2 cup of milk. They tell us it is complimentary and we are lucky to get it. Meal choices has been limited to one choice. At least 3 times a week I do not get what I ordered or even on the menu. They have promised for two months to correct this. It has not been fixed. They don't even have a toaster as promised. Can you imagine a BLT on stale bread, not toasted, two pieces of bacon and one slice of tomato. I will change this review if it ever improves.

Sharon

Independent Living

Family/friend

July 21, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.5

Would recommend

We were looking for a place that would fit both of my parents needs and they seemed to be able to do that here. My dad needed more independence and my mom needed a little more care so it worked out great. The apartment size seems to be about average compared to other places that we looked at around the area. The staff have always been super friendly. I would recommend Baldwin House to others looking.

Diane

Independent Living

Family/friend

March 7, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Meals & Dining
2.0

Check out Baldwin House

We chose Baldwin House because of the convenient location to her church, the value for the money was great, and just how fast and quickly they moved to get us in. They did not have a waitlist so we were able to move in right away which was lovely. They have a respite care unit as well and my mom had just had surgery and they invited us to stay here so it was like a try before you buy type of thing. They are delivering the meals to the apartments and because of that, the meals are quick and simple. It does not taste good and is not geared towards what the residents would like to eat. Overall I would recommend the facility to others looking.

Dee

Independent Living

Family/friend

September 1, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Executive Director is Outgoing, Understanding, and Goes Above And Beyond

The community is very nice. The views are really great. The staff are wonderful here! The office staff are helpful and work with you to make sure all your needs are met. The meals are excellent, and meals are served at a specific time to be able to be served food.

Anonymous

Independent Living

Toured community

May 13, 2021

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Nice place and good price compared to other properties we looked at. Staff was very friendly and informative. Residents and employees appear happy to live and work there.

Anonymous

Independent Living

Toured community

May 13, 2021

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Nice place and very good price compared to other properties we looked at.

Eddie

Independent Living

Resident/client

April 19, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

My experience at American House

I've had a very enjoyable experience here. Everybody is very friendly. The staff seem to be good at their jobs. The food is pretty good, but I don't like everything they serve. The activities are good. There's always something they're doing to create interest and stave off boredom. They have a gym / exercise room here that's very nice. It has all the different machines you need to keep up your exercise and lose weight.

anonymous

Independent Living

Resident/client

February 11, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Meals & Dining
4.0

I found something that fills my needs

I chose American House because of what they had to offer and the affordability compared to other like facilities, they are considerably less. They are very accommodating, they just recently introduced healthy options into the menu and we get 3 choices which is nice. The circumstances right now are very different, but overall I would recommend to others looking.

Baldwin House Senior Living Oakland

Neighborhoods

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Map of the neighborhood around Baldwin House Senior Living Oakland

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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