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Bartlett Reserve

300 Meredith Dr, Durham, NC 27713

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(866) 374-4058
9.8
Review score
104 reviews
Add review
9.8
Review score
104 reviews
  • 5 star
    87%
  • 4 star
    10%
  • 3 star
    3%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.4
Review score
1190 reviews
35 facilities
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Bartlett Reserve
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Bartlett Reserve Indoor Common Area
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Anonymous

Child of resident/client

4.0 out of 5 stars

Short but sweet stay

Front desk staff were kind and helpful. [name removed] of Legacy at Bartlett Reserve therapy services was very supportive. Overall the staff were empathetic and patient.

Read all reviews

Bartlett Reserve

Tucked away on a peaceful street in Durham, North Carolina, where eateries, boutiques, and outdoor sanctuaries are abundant, Bartlett Reserve is more than just an independent living community. It’s a big family where everyone in the community does their best to take care of eachother, residents and staff included. With a service philosophy rooted in the hospitality industry, they provide the best services in a home-like setting, so residents can feel comfortable in a responsive and flexible environment. Bartlett Reserve strongly encourages residents to get involved in the community while still giving them the freedom to determine their level of independence and select their desired supportive services.

Community Amenities and Services

Bartlett Reserve’s friendly staff kindly offers residents housekeeping, laundry, and beautician services, and will even run your errands and buy your groceries. They also collaborate with area agencies to provide residents with the care and assistance they need right here on site. From on-site hospice and therapy to direct care from a nurse, podiatrist, and optometrist, residents can rest assured knowing they’re receiving tremendous care.

Dine anytime in an elegantly designed dining area, or take advantage of private room service to enjoy a meal in the privacy of your own home. Each...

Senior living options offered

  • Independent Living

Bartlett Reserve

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Bartlett Reserve

9.8 out of 10
Review Score104 reviewsWrite a review
Overall Experience
4.8
Cleanliness
4.8
Friendliness
4.8
Care Services
4.9
Staff
4.9
Meals & Dining
4.5
Activities
4.8
Value for Cost
4.8

A Place for Mom has scored Bartlett Reserve with 9.8 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Bartlett Reserve has 104 reviews with an average "overall experience" of 4.8 out of 5.

Filters

1-20 of 104 reviews

Last Updated: 8/14/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

August 14, 2025

5.0 out of 5 stars
Verified Review

Bartlett Reserve

I'm very happy here. People -- both staff and residents -- are terrific, I like my apartment, and food is good

Anonymous

Independent Living

Family/friend

June 5, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Care Services
4.0
Meals & Dining
3.0

Short but sweet stay

Front desk staff were kind and helpful. [name removed] of Legacy at Bartlett Reserve therapy services was very supportive. Overall the staff were empathetic and patient.

Anonymous

Independent Living

Family/friend

March 12, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Activities
2.0
Staff
3.0
Meals & Dining
3.0

My family's experience.

I like the pleasant nature of the helpers. They could improve on actually delivering on what you pay for in regards to assistance. However, we would not recommend this community to other families. If your loved one needs actual assistance they need to be somewhere that will actually get it. This is a corporate facility where the e

Cindy P

Independent Living

Toured community

December 31, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Excited to call BR my new home

I recently toured Bartlett Reserve and was so impressed! The staff was friendly, the community was clean and inviting, and the amenities were exactly what I was looking for. Everyone I met seemed happy to be there. The manager was upbeat and can tell he genuinely enjoyed showing me the community. I can’t wait to move in and experience it for myself. I’ll leave another review once I settled in.

Dorothy S

Independent Living

Family/friend

December 31, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Welcoming Community

My mother has been thoroughly enjoying her time at Bartlett Reserve senior living. The warm and welcoming community, combined with attentive staff, has made her feel right at home. She loves the engaging activities, delicious meals, and the friendships she has formed with other residents. The staff goes above and beyond to ensure her comfort and happiness, which brings us peace of mind. Bartlett Reserve has truly been a wonderful choice for her, and we couldn’t be happier with the care and environment they provide.

Barbara Jean

Independent Living

Toured community

December 30, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

"Warm Welcoming Community with Exceptional Staff

I can’t say enough good things about Bartlett Reserve! From the moment I walked in, [name removed]in sales treated me like family—what a gem she is! The place is spotless, the staff are as friendly as can be, and the atmosphere just feels like home. It’s clear they truly care about the people here. If I were ready to move in, this would be the place, no question!

J.S.

Independent Living

December 30, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great community

This is a great place and the staff cares about the residents. It was well maintained and the residents were clearly happy! I saw them gathered in front of the fireplace engaged in conversation and having a great time.

Lazette M

Independent Living

Family/friend

December 30, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great service!!!

The service was excellent and the food was great! I would definitely come again to one of their events. I was greatly amused and happy in how all the staff made me feel welcomed. It smelled so refreshing when walking in the facility and all the residents that I saw were so friendly.

Jacob I

Independent Living

Toured community

December 30, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Wonderful staff and community!

Bartlett is one of the best communities i have ever visited. The staff here are wonderful and so kind. We stayed for lunch and the food was fresh and gourmet. I would recommend anyone come to this community if you are looking for a homey warm environment!

Jessie B

Independent Living

Family/friend

December 30, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Community!

Bartlett is a beautiful community and the staff are phenomenal! My mom is so happy here! [name removed] gave us a great tour and was so helpful. She made this decision easy and a fun experience too. I love the food and the fun atmosphere!

Latoria D

Independent Living

December 30, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

What an awesome Front Desk staff she’s always positive and keeps a smile on her face Latoria

Every time I come into Bartlett you greeted with a smile by the awesome [name removed] they guide you in an issue where you need to go and very helpful. The families are grateful to have such awesome staff as her and others.

Tim Johnson

Independent Living

Family/friend

December 17, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent community

Very Nice....................................................................................................................................................................................................................

Tomeka C

Independent Living

December 6, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Good vibes/ lovely place

Experienced good vibes and fellowship with the residents at Bartlett Reserve. They make you feel so warm inside... I love how they love to help you if you are lost or don't know your way. Bartlett Reserve is very clean and well organized. Customer service is great!! I love my experience there at Bartlett and will visit often.

Anonymous

Independent Living

Resident/client

August 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for Bartlett Reserve

I have recommended the facility. There have been some changes since I arrived that have led to much improvement.

Anonymous

Independent Living

Family/friend

March 28, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Bartlett Reserve Review

Facility is nice. Staff are very friendly. I really like that their restaurant hours are 7am-7pm and menu has a good selection. They have so many activities for the residents. Great place! The only critique I have is that my dad has been there for 1 year and they have changed Executive Director's 3 times. That's not a good thing for an organization to have so much turnover in that little of a time. It's hard on the good staff, the residents, and their families.

DY

Independent Living

December 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Nice visit

The staff at Bartlett Reserve is friendly, knowledgeable and very helpful. It is very clean. The people living there seem happy and always stop to chat. They are welcoming to visitors and it feels very “homey”.

Danielle T

Independent Living

Industry reviewer

December 13, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place to live

The staff at Bartlett are the friendliest I've seen. They do their best to take care of any request they can. The building is clean, bright, and close to stores that you can safely walk to. The building is located in a quiet area surrounded by trees that make for great bird watching or just sitting outside enjoying the sun.

Rob V

Independent Living

Industry reviewer

December 11, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Awesome Community and A Great Team!

I’ve been in numerous communities in the Triangle area. Bartlett Reserve is one of the friendliest and cleanest you will find. They have outstanding resident customer service and truly put the needs of their residents first. Great food, engaging activities, and on-site Therapy make this an amazing Independent Living community for aging in place.

Betsy S

Independent Living

Family/friend

December 3, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Life is good here!

My mom is happy we chose Bartlett Reserve 8 years ago. Her apartment is lovely - well designed with modern finishes and appliances. Common areas were recently renovated and the entire facility is safe and well-maintained. A big factor in her choice to move here was that meals are served all day, and there are many choices available at each meal in addition to daily specials. The staff is friendly and so helpful, a variety of activities are offered, and my mom has said that she feels she is part of a big family. Another plus for living at Bartlett Reserve is that there are stores within close walking distance: Food Lion, Fedex, Dollar Tree, Starbucks, and more. Regularly scheduled transportation is provided for shopping, health care, and recreation. Fee-based (or Medicare/insurance) healthcare options are available as well - Primary care, PT, OT, Speech, emergency call devices, and caregivers, enabling residents to stay at Bartlett if extra assistance is required.

Teresa S

Independent Living

Toured community

May 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

The residents are always happy and love to share that food is good and activities are great.

Bartlett Reserve

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Bartlett Reserve

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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