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Bay City Comfort Care

4130 Shrestha Dr, Bay City, MI 48706

For pricing & availability:
(866) 374-4058
7.5
Review score
7 reviews
Add review
7.5
Review score
7 reviews
  • 5 star
    43%
  • 4 star
    0%
  • 3 star
    14%
  • 2 star
    43%
  • 1 star
    0%
See all reviews
8.3
Review score
195 reviews
18 facilities
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Bay City Comfort Care
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Bay City Comfort Care community exterior
9 photos
Bay City Comfort Care in google map
street view of Bay City Comfort Care

Anonymous

Child of resident/client

5.0 out of 5 stars

Dad is adjusting well and is comfortable and cared for.

What we like the most about the community is the Friendliness of staff, cleanliness of building, and communication. Yes, we would recommend the community to others with the caveat that they should plan on either a motorized wheelchair or amigo type scooter for their loved one. The building is large and depending on where their room is, it can be too much to make the walk to the dining room and activities if using a walker.

Read all reviews

Bay City Comfort Care

Bay City Comfort Care is a state-of-the-art facility located on Shrestha Drive sprawling over 38,000 square feet of immaculately designed space. Designed to feel like a luxury resort, with a floor plan that encourages community interactions, you’ll fit right in. Our state-of-the-art facility is home to 68 luxuriously appointed private rooms for our residents to call home when they’re not taking advantage of our on-site amenities. Schedule a time in our spa to relax, stop by the on-site cinema to unwind, or explore our manicured gardens to reconnect with the tranquility of nature. Our comfortable lounges provide the perfect place to connect with your friends while waiting the next seating in one of our restaurant style dining rooms. For those that demand remarkable care and luxury living, you’re in good company. At Bay City Comfort Care, experience life on your terms.

Senior living options offered

  • Assisted Living
  • Memory Care

Bay City Comfort Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Bay City Comfort Care

7.5 out of 10
Review Score7 reviewsWrite a review
Overall Experience
3.4
Cleanliness
4.3
Friendliness
4.0
Care Services
4.4
Staff
3.8
Meals & Dining
4.3
Activities
4.0
Value for Cost
3.7

A Place for Mom has scored Bay City Comfort Care with 7.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Bay City Comfort Care has 7 reviews with an average "overall experience" of 3.4 out of 5.

Filters

1-7 of 7 reviews

Last Updated: 10/13/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 13, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
4.0
Activities
2.0
Staff
2.0
Meals & Dining
3.0

Things to know about Bay City Comfort Care

The greatest problem we experienced was being painted a picture that turned out completely different than the reality there. We gave up 3 weeks of fees because we felt necessary to get dad in an healthier environment that fit his needs and they would not refund the money stating that "per the contract" we didn't qualify. When I said what about the fact that they did not live up to what they promised in the contract, they just ignored me. [name removed] was so professional and kind when we visited. I was very shocked as time went on. Integrity is extremely important to me. For individuals in a higher need of care, it might be a better fit. However, the stories my dad told me about how they spoke with those people were not very good.

Anonymous

Assisted Living

Family/friend

October 9, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Dad is adjusting well and is comfortable and cared for.

What we like the most about the community is the Friendliness of staff, cleanliness of building, and communication. Yes, we would recommend the community to others with the caveat that they should plan on either a motorized wheelchair or amigo type scooter for their loved one. The building is large and depending on where their room is, it can be too much to make the walk to the dining room and activities if using a walker.

Philip S

Assisted Living

Toured community

November 5, 2024

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Staff
2.0

Looked like a good facility until we got settled in there, then not so much!

In the beginning process of touring the facility and talking with some staff, it seemed like a great place for my father-in-law, but it quickly became apparent that they were very under-staffed and not very attentive to his needs. When he passed away, it was difficult to reach the management to end his stay there. He was only there two weeks! No amount of refund was offered even though we payed for everything upfront. I truly feel that they only care about the money, not the care and well belling of the residents. Not happy with his stay there and I do not recommend this place to anyone.

Diane G

Assisted Living

Family/friend

January 9, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Bay City Comfort Care

Big facility with lots to do from the look of it. Happy to see that the activities director is active on a daily basis with all the residents and the food smelled great during my visit. Housekeepers and staff greeted me with a smile.

ST

Assisted Living

Resident/client

February 8, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very Nice Place

We are very happy with the care and attention our loved is getting at Bay City. The activities person is always thinking of fun things to do i.e. indoor baseball games, cooking classes, dances etc. The staff take good care of our loved one and the residents appear to be happy.

anonymous

Memory Care

Toured community

October 11, 2022

2.0 out of 5 stars
Verified Review

Community Tour

I loved the facility. I loved the activities and all the interaction I saw. I left my tour loving Bay City Comfort Care. Within an hour of my tour, I called back. I called all three numbers on the business card of the person I toured with. I also emailed twice. And to this day, I have never received a return phone call or email. That was the only reason I did not pick them. Otherwise they were by far my first choice. But I was very disappointed in their business practice.

Sue R

Memory Care

Family/friend

February 1, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0

Based one on our loved one's comments we are not getting our money's worth

When it comes to the activities and based on what our loved one is saying, they do offer bingo for the residents.

Bay City Comfort Care

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Map of the neighborhood around Bay City Comfort Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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