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Bayberry at Emerald Court

2000 Emerald Court, Tewksbury, MA 01876

For more information about senior living options:
(866) 374-4058
1.0
Review score
26 reviews
Add review
1.0
Review score
26 reviews
  • 5 star
    65%
  • 4 star
    12%
  • 3 star
    4%
  • 2 star
    0%
  • 1 star
    19%
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Bayberry at Emerald Court
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Bayberry at Emerald Court community exterior
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Bayberry at Emerald Court in google map

Susan

Child of resident/client

5.0 out of 5 stars

Our families experience

My parents wanted to stay in their home town. Our experience is based on one other community. Bayberry was very pleasant and helpful in making our decision. They were able to step back when needed in order for my parents to make this decision. The overall cleanliness is a five. It has been hard for my mother to adjust to the weekly cleaning schedule under "light cleaning." There was a house cleaner shortage when they arrived but that has been resolved. All staff is extremely friendly, from housekeeping to administration. Residents are known by name. Family is known by name/ sight. Quality of care appears to be excellent. There are levels of care. The care givers are willing to go outside the level of care for immediate needs. This is not a medical facility so care is referred out to the PCP unless the resident is signed up for their NP service. There had been an out break of Covid a short time ago and it was handled very well. The meals are good. There are no diet restrictions applied. It is up to the residents to choose what will meet their Dr's orders. My parents are not fancy or picky eaters. The menu has a nice choice and variety of foods. The dining are area is cozy and very comfortable. The activities are many and varied. They put out a monthly calendar. The days list of activities can change as late as the morning of depending on the staffing. It is hard to make times to visit ahead. My father used to weld, do woodworking, gardening and things around the house. The community is trying to adapt some of his hobbies to fit in with the community and safely. Bayberry is considered upper end to the other places in town. We considered this when comparing to the other community. Bayberry offered more as they had the additional staff to support the activities. The atmosphere was very pleasing to my parents.

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Bayberry at Emerald Court

Bayberry at Emerald Court in Tewksbury, MA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living


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Reviews

for Bayberry at Emerald Court

1 out of 10
Review Score26 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.1
Friendliness
4.1
Care Services
3.9
Staff
3.7
Meals & Dining
3.8
Activities
3.9
Value for Cost
3.9

A Place for Mom has scored Bayberry at Emerald Court with 1 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Bayberry at Emerald Court has 26 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 26 reviews

Last Updated: 5/28/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

May 28, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
3.0

Not recommended

My loved one was previously a resident at Bayberry at Emerald Court and our experience at this facility was an awful experience! Based on our experience, I would not recommend Bayberry at Emerald Court to others.

Susan

Assisted Living

Family/friend

August 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Our families experience

My parents wanted to stay in their home town. Our experience is based on one other community. Bayberry was very pleasant and helpful in making our decision. They were able to step back when needed in order for my parents to make this decision. The overall cleanliness is a five. It has been hard for my mother to adjust to the weekly cleaning schedule under "light cleaning." There was a house cleaner shortage when they arrived but that has been resolved. All staff is extremely friendly, from housekeeping to administration. Residents are known by name. Family is known by name/ sight. Quality of care appears to be excellent. There are levels of care. The care givers are willing to go outside the level of care for immediate needs. This is not a medical facility so care is referred out to the PCP unless the resident is signed up for their NP service. There had been an out break of Covid a short time ago and it was handled very well. The meals are good. There are no diet restrictions applied. It is up to the residents to choose what will meet their Dr's orders. My parents are not fancy or picky eaters. The menu has a nice choice and variety of foods. The dining are area is cozy and very comfortable. The activities are many and varied. They put out a monthly calendar. The days list of activities can change as late as the morning of depending on the staffing. It is hard to make times to visit ahead. My father used to weld, do woodworking, gardening and things around the house. The community is trying to adapt some of his hobbies to fit in with the community and safely. Bayberry is considered upper end to the other places in town. We considered this when comparing to the other community. Bayberry offered more as they had the additional staff to support the activities. The atmosphere was very pleasing to my parents.

Erin S

Memory Care

Family/friend

September 25, 2022

1.0 out of 5 stars

84 year old hospice resident attacked by other resident

My 84 year old father was a hospice resident in the memory care floor at Bayberry. He was brutally attacked in his bathroom by another resident. We did not hear about the attack until 9 hours later and then not told about the severity of attack. We asked for meeting with Executive Director of Bayberry and were refused. Police were called to Bayberry and still Executive Director would not give statement Massachusetts Elder Affairs is investigating.

Anonymous

Assisted Living

Toured community

July 11, 2022

5.0 out of 5 stars
Verified Review

Tour

Overall Great Community, loved the facility but too expensive for our needs.

Jack D

Assisted Living

Resident/client

June 3, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.5

The people here are very friendly

The people here are very friendly, both the employees and a vast majority of the residents. The facility is very clean and well taken care of. Housekeeping is a 5 out of 5, they come in about 2-3 times a week. They make our bed daily, and do our laundry once a week - which does include linens, towels, and clothing. Everything is always returned neatly folded. My apartment is spacious enough for 1 person. As far as activities we have exercise classes, different games to play, and entertainment that comes in quite frequently. I would recommend Bayberry at Emerald Court to others.

anonymous

Memory Care

Toured community

September 20, 2021

5.0 out of 5 stars
Verified Review

Tour of Bayberry

We really liked Bayberry. This was actually our first choice but we were on the waiting list. We had a crisis occur and needed placement right away and there was no availability when we needed it.

KimG

Memory Care

Family/friend

December 3, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Amazing new home for my mom

I can not say enough about Bayberry. The staff is what made us choose Bayberry for my mom. From the minute you walk in the door, you feel the love they have for what they do. I know my mom is well fed, taken care of and looked after. Other places we checked into had an odor we couldn't get past, not here. My mom has made new friends and is the happiest i've seen her in a long time.

Laurie V

Memory Care

Family/friend

June 3, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0

The Avida program is creative, unfailingly kind, and cheerful

The community is always clean. The staff is great and they greet you at the door when you visit. Whenever I see them interacting with residents, no matter what time, they are all really patient and kind with everyone. My mother doesn't need a ton of care, however what I have seen is good. They help the residents eat if needed, they keep them entertained, and they do the laundry. Absolutely a good value for the level of care. Especially compared to other more expensive communities in the area, we feel Bayberry has been great. They also locked down very early during the Covid-19 pandemic and have done a great job protecting the residents and staff.

Diane D

Memory Care

Family/friend

June 3, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Exceptional

There isn't anything about Bayberry that isn't great. The entire staff is outstanding. It was a really tough transition for my mother to move in here and they were exceptional with handling that situation. The only thing is that they are a bit pricey, however during the whole Covid-19 pandemic, they have been phenomenal and they are clearly doing everything they can to protect the residents. Previous to this, everything was great, then once the pandemic hit, we really got to see the level of care that they are willing to go to help the residents. We would highly recommend them!

Anonymous

Memory Care

Toured community

June 1, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Bayberry was amazing. [Name removed] and [name removed] spent a great amount of time and answered all her questions. [Name removed] went beyond any expectations. He introduced us to residents and made us feel welcomed. The tour was great and I think mom would be happy here.

Anonymous

Memory Care

Resident/client

October 9, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Finally home

I really enjoyed my visit at Bayberry. Everything was beautiful and clean. Employees were friendly and happy. I’m still thinking about assisted living but if I decide to do it, I’m choosing this one

Anonymous

Memory Care

Family/friend

August 7, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Half a star is a push. ED here provides no support, we wanted to speak to someone when we were here and nurse said to see ED, ED said they don't have no one but her and that she is doing everything for everyone and ready to fly, then she brushed me off and said she'll let "someone" know and get back to me. That was 3 weeks ago! I see her and she avoids me, said I have to wait. I say - give your money someplace else, I'm getting my loved one out of here too. Food is inferior.

Anonymous

Memory Care

Family/friend

July 30, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Awful service

My father was sent out after a heart attack and I didn't even know! The so-called nurse has even said she didn't think he should be sent even! I am sick thinking how many times did this happen to him before? I asked to meet with the Executive director and she brushed it away to go talk to the same nurse who did this!

Anonymous

Memory Care

Family/friend

March 14, 2017

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Placement at Bayberry Assisted Living

Administration and all staff are very welcoming, responsive to questions, and helpful. There appeared to be a temporary shortage of staff and some disorganization around my mother's initial placement (regarding level of care and financial costs) but administration worked with me to resolve all issues to my satisfaction. Staffing levels appear to be good and the quality of staff-patient interaction appears to be very good as well. Having an advocate certainly helps any elderly adult placed in residential facility. My mother is still adjusting though appears happy at Bayberry and I feel good about choosing Bayberry.

Anonymous

Memory Care

Family/friend

December 1, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A good community!

This is a nice small community inside of a 55 and older housing development. It does not feel like an assisted living community. There is a walking path around the community. The staff are friendly. They offer daily activities and the food is good. The community is clean and I would recommend it.

Anonymous

Memory Care

Toured community

October 31, 2016

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Place appears old, but nice. Not much outdoor space. Rooms are not great. Food was OK.

Anonymous

Memory Care

Toured community

October 28, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Knowledgeable administration!!

The administration was very knowledgeable during our tour and gave my loved one and I lots of useful information. They showed us all of the great amenities and features this community had to offer and did a great job at making us feel welcomed into there facility.

Anonymous

Memory Care

Family/friend

February 23, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Thank You

We moved our 91 and 98 year old parents to Bayberry @Emerald Court about 3 weeks ago. They love it and we love it. Everyone is very friendly and caring and the place is spotless. Very big difference from the last place they were in. We are very grateful to "A Place For MOM" for referring us to this place. Great Job !!!!! Many thanks !

Bayberry Fan

Memory Care

Family/friend

February 5, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Bayberry is the best!!

Bayberry at Emerald Court is located in a beautiful 55+ neighborhood. The staff is very knowledgable and pleasant to work with. The rooms are large compared to other Assisted Living places and very clean. The environment and decor is bright and welcoming. The dining room is beautiful and large with a dance floor, bar/pub, and a piano. The daily activities include exercise class, mystery rides, live entertainment, comedy shows, cribbage, bingo, Left Right Center, art classes, restaurant trips, errands around town and various card games. The staff will customize the activities (if needed). The food is outstanding. Bayberry is outstanding and highly recommended.

Cindy Legault

Memory Care

Family/friend

April 6, 2015

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Activities
5.0

Clean, Safe and Caring

I was very pleased with Bayberry in comparison to the four others I had seen. My dad has found a girlfriend here so he is very happy. It's very clean, safe and the staff works hard to keep the place moving. I was surprised that assisted living doesn't provide more health care but learned they are not hospitals. I bring my dad what he needs for the most part and they administer it. The residents here were younger than some of the places I toured so this was better for my dad who is still in pretty good condition and needed people with whom he could converse. Very friendly place!

Bayberry at Emerald Court

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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