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Bel Aire Senior Living

1088 E 390 S, American Fork, UT 84003

For pricing & availability:
(866) 374-4058
7.4
Review score
22 reviews
Add review
7.4
Review score
22 reviews
  • 5 star
    49%
  • 4 star
    32%
  • 3 star
    5%
  • 2 star
    0%
  • 1 star
    14%
See all reviews
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Bel Aire Senior Living
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Bel Aire Senior Living
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Anonymous

Child of resident/client

4.0 out of 5 stars

Our family's experience

We have appreciated [name removed] and her staff at Bel Aire. We were extremely grateful their facility had availability, offered hospice services and helped us when needs were dire. Transitioning our mom was very difficult and there's been some bumps in the road, but we're working through things, learning processes and finding how to accommodate our mom's needs. They've (Bel Aire) been very patient and supportive. Their staff work hard to provide clean & comfortable environment. I've felt their staff are very friendly and helpful. Our mom can be bit particular, (at times impatient) as she's still struggling to learn about caregivers. This new experience has jolted her, as you can appreciate. It's hard to leave a home she's lived in for 49+ years, losing a lot of her independence. We encourage her patience with all employees. Most days are great, but as most facilities are experiencing staff shortages, Bel Aire is also. Everyone is kind and helpful. Mom has had to wait long periods for assistance, but she's always been well taken care of, including her medical needs. Great staff, very patient and helpful. We know they are stretched thin at times, but caring for their residents is a priority. Was somewhat challenging at first as our mom was very picky. Her digestive system took a bit of a hit during first few weeks, but after discussion and working with kitchen staff (Leanne & crew), who have been accommodating, we're seeing mom feeling more positive and comfortable with meals. Again, transitioning is not easy, but we are grateful that mom's needs, including meal (food item) preferences are being met. Activities - plz know our mom chooses to not participate in many activities outside of her room. She has enjoyed their hair salon/stylist and has only eaten in their main level dining room twice. We see the boards with activities posted and they offer a lot of great options. I'm sure other residents enjoy the activities. We're hoping our mom will consider some things in the future. The facility always has cute seasonal decor and the entry is very home-like. We realize the building is a little older, but their staff work hard to maintain things. Value for Money - 5 Just realized I included a note about the facility in previous text about activities. Bel Aire is a good value - our mom's limited budget determined where we were able to place her. We also appreciated the nursing/medical car offered by Bel Vie.

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Bel Aire Senior Living

At Bel Aire Homes, our team is dedicated to having a positive impact on the lives of residents each day through dependable services and excellent care. Our family-owned business has been providing expert senior care to Utah County since 1998, and we excel at creating a comfortable, loving environment for residents. To learn more about all we can offer you, check us out in detail, and contact A Place for Mom Senior Living Advisor today!

Our Community

We offer a number of services and amenities designed to positively impact residents' mind, body, and soul. Our American Fork community is qualified to provide moderate and advanced assisted living services as well as Alzheimer’s and dementia care. Residents are always supervised by a certified nursing assistant as well as caring staff that works to meet their needs. We offer medication management, a dedicated hydration program, and a separate, specialized memory care wing for residents who require additional supervision and guidance. In order to keep residents healthy and active we provide three, homestyle meals a day, weekly housekeeping, and dry-cleaning services three times a week. Our activities calendar is also carefully planned each month in order to ensure residents have the opportunity to participate...

Senior living options offered

  • Assisted Living
  • Memory Care

Bel Aire Senior Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Bel Aire Senior Living

7.4 out of 10
Review Score22 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.4
Friendliness
4.4
Care Services
3.8
Staff
3.5
Meals & Dining
3.5
Activities
4.4
Value for Cost
4.1

A Place for Mom has scored Bel Aire Senior Living with 7.4 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Bel Aire Senior Living has 22 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 22 reviews

Last Updated: 10/9/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 9, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Our family's experience

We have appreciated [name removed] and her staff at Bel Aire. We were extremely grateful their facility had availability, offered hospice services and helped us when needs were dire. Transitioning our mom was very difficult and there's been some bumps in the road, but we're working through things, learning processes and finding how to accommodate our mom's needs. They've (Bel Aire) been very patient and supportive. Their staff work hard to provide clean & comfortable environment. I've felt their staff are very friendly and helpful. Our mom can be bit particular, (at times impatient) as she's still struggling to learn about caregivers. This new experience has jolted her, as you can appreciate. It's hard to leave a home she's lived in for 49+ years, losing a lot of her independence. We encourage her patience with all employees. Most days are great, but as most facilities are experiencing staff shortages, Bel Aire is also. Everyone is kind and helpful. Mom has had to wait long periods for assistance, but she's always been well taken care of, including her medical needs. Great staff, very patient and helpful. We know they are stretched thin at times, but caring for their residents is a priority. Was somewhat challenging at first as our mom was very picky. Her digestive system took a bit of a hit during first few weeks, but after discussion and working with kitchen staff (Leanne & crew), who have been accommodating, we're seeing mom feeling more positive and comfortable with meals. Again, transitioning is not easy, but we are grateful that mom's needs, including meal (food item) preferences are being met. Activities - plz know our mom chooses to not participate in many activities outside of her room. She has enjoyed their hair salon/stylist and has only eaten in their main level dining room twice. We see the boards with activities posted and they offer a lot of great options. I'm sure other residents enjoy the activities. We're hoping our mom will consider some things in the future. The facility always has cute seasonal decor and the entry is very home-like. We realize the building is a little older, but their staff work hard to maintain things. Value for Money - 5 Just realized I included a note about the facility in previous text about activities. Bel Aire is a good value - our mom's limited budget determined where we were able to place her. We also appreciated the nursing/medical car offered by Bel Vie.

JM

Assisted Living

Family/friend

August 8, 2025

5.0 out of 5 stars
Verified Review

Review for Bel Aire Senior Living

It was a good experience. They were attentive to Mom's needs and it went well. would recommend. Mom liked the meals, and staff were very kind and upbeat.

Lisette

Assisted Living

Family/friend

April 25, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Felt like home

Bel Air just felt right. It feels like home. Everywhere else just didn't feel right The room size seems to be about average I like the layout of this place better than I like other places the closet made more sense to me. The amenities seem to be nice.

Lonnie Ison

Assisted Living

Resident/client

November 11, 2024

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
1.0
Meals & Dining
4.0

Mismanaged

Do not come here. They are understaffed. Administrators are micro managing control freaks who try to rule over you. You feel like a prisoner. They yell at you. You have no rights. Laundry loses your clothes. One bright spot is the food which is very good. I have pressed a call button and its taken 3 hours for them to respond. 1 to 10, I rate this a 2. The other reviews were likely supplied by Bel Aire watch out.

Sagers

Assisted Living

Family/friend

June 11, 2024

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

A safe Place

The staff is friendly and helpful. They care about my Mom’s wellbeing and do their best to make her comfortable. Compared to other assisted living facilities that I’ve toured, Bel Aire is very well run.

Steven

Assisted Living

Resident/client

January 23, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
1.0
Meals & Dining
2.0

BEL AIRE NIGHTMARE

DO NOT COME HERE!! IF YOU VALUE YOUR SANITY DO NOT COME HERE!! It is a hellhole run by [names removed], clowns who pat themselves on the back for running a place where you walk on eggshells, where you’re unsafe, you fear your words will be used against you as [name removed] attacks and yells and screams at you for something innocent. [name removed] is a bully, belittles and demeans people routinely. They purposely treat you like mindless children. They go on witch hunts as they claw at you. If you think Nazi concentration camps are ideal you’ll love Bel Aire!!! [name removed] and [name removed] are mean-spirited TYRANTS--watch your back!!! Watch out for their verbal vomit!!

anonymous

Assisted Living

Family/friend

August 4, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
3.5
Staff
5.0
Meals & Dining
4.0

I would recommend

We really liked Bel Aire. The facility is a good size and not too big. It was close so we could visit often. They did also do bus trips and things like that for the residents who were more healthy. They do have residents who lived there who did not want to take care of their homes anymore - whenever we talked to them they said they loved it. The only complaint I had was that they were short of help for the last six months of being here which is why I gave the quality of care a lower score. They went 2 years without any covid patients and it was actually in the paper - we were impressed by that. They great with their covid protocols. Overall it was a good fit for us and we would definitely recommend them to others looking.

Anonymous

Memory Care

Family/friend

January 8, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The staff loves my mom!

This facility absolutely loves my Mother and they take really good care of her. Every time I visit her, the building is always clean. For activities, they offer things like musical classes, bingo, manicures, and field trips. Her room is spacious and they have a nice courtyard to walk in. I would recommend this facility to other families

Anonymous

Memory Care

Toured community

May 16, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I loved my visit with [Removed]. she was full of information and loved her work, the facility, the owner, the residents - she cared. I loved that it was all-inclusive in cost. This is an important consideration for a fixed budget. The facility was clean and well maintained. I toured three facilities and this was my favorite by far. Many of those who work there has been caregivers themselves so the really understand what a family member wants for their loved one.

Anonymous

Memory Care

Family/friend

November 1, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Small and Wonderful

We love it here, the care has been excellent for my mother-in-law. We found that this was the best place for her. It is a small facility with about 30 residents. We know the entire staff and the manager is a wonderful guy. You can go right in and talk with him if it is open.

Anonymous

Memory Care

Family/friend

September 29, 2016

1.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
1.0
Activities
5.0

Negligence

My one star is because the care offered was negligent, and bottom line - that's what is most important. I took my mother there for respite care so we could take a trip to visit my son. Two main issues: first, she was not assisted in showering. That was a 'must' and was not done. She showered herself, alone daily. Second: and more important, her portable oxygen concentrate was never charged. This unit supplies her oxygen during the day when she leaves her room. It needs to be charged nightly. I showed the unit and explained how it was to be charged. I also explained that she was able to turn it off and on during the day to suit her needs, but unable to manage the charging. It was NEVER charged. She had no oxygen during the day. You would think someone would have noticed the red lights which indicated a DEAD battery. After picking her up, I phoned to inquire about this and was told that yes, someone should have helped her shower, and that there had been a miscommunication about the concentrator. How can vital oxygen be a source of miscommunication? My mother was supposed to return a week later so that I could attend a graduation trip with my daughter. I was told that they would get it right - this time- and to give them another chance. I cancelled her stay and I did not attend the trip. It would have been negligence on my part.

Anonymous

Memory Care

Toured community

September 20, 2016

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5

This was a positive experience for us puttain't mom here for a weekend. They seemed truly concerned from r her care and well being.

Anonymous

Memory Care

Family/friend

January 6, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A One Month Stay well Worth It

My mother-in-law lives with my family in Arizona but she wanted to visit friends and family in Utah. She spent a month at Bel Aire in Orem and had nothing but a good experience. She liked the atmosphere, the friendly staff, the good food, the activities, the size of the facility. Everything she talked about was positive. The staff was really good about facilitating the experience of only staying for one month. They helped us make sure she would have everything she needed for that month. They were flexible and helpful. We hope that after this she will be able to go visit every six months. It was the most inexpensive option we found yet provided a first-class experience.

Anonymous

Memory Care

Toured community

December 11, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

They were very kind and considerate. They showed all the residents a lot of respect.

Anonymous

Memory Care

Family/friend

February 5, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Everything is going pretty good so far.

Everything is going pretty good so far. It's clean and the staff is friendly. All of my expectations were pretty much met.

Anonymous

Memory Care

Toured community

June 20, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very nice facility, impress...

Very nice facility, impressed with what is included in care, activities and overall feeling there, residents seem happy. Massage, hair salon, field trips, church services, dining area. One thing I didn't like is no common area for residents to 'visit'. Layout a little confusing, I think would be fine if she had a mail level room.

koryg

Memory Care

Family/friend

May 2, 2014

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.5

Bel Aire Senior Care

Pretty good. Communication between facility and family is not good. Don't let us know much of what is going on.

Susan

Memory Care

Family/friend

February 17, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I think we get very good value for the money we pay.

I think we get very good value for the money we pay. They have good food. She is happy and she is really comfortable. They are very good with their response and communication. They have a good variety of activities. I've come at different times of the week and different times of day and they all seem to be doing a good job and taking good care of them.

Anonymous

Memory Care

Toured community

February 13, 2014

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

concerned appliances were b...

concerned appliances were broken in laundry room.

C.Palmer

Memory Care

Family/friend

September 30, 2013

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Bel-Aire is an amazing place for my mom! She is so happy there.

I was so fortunate to find Bel-Aire for my mother. She has early Dementia, but is still an active, vivacious, caring woman. I looked at many facilities before Bel-Aire and I knew she would be miserable in the majority of them. I was looking for a place that didn't feel like a nursing home, yet could provide increased memory care as her Dementia progressed. I knew she would be happy at Bel-Aire from the moment I saw it and I have been so thankful that she is able to live there ever since. It seems more like a retirement community, while providing the services of Assisted Living and Memory Care. The staff always treats my mom with kindness, compassion, and respect. I am so thankful for that because my mom is a smart, wonderful woman, just one with a severe memory problem. She would be offended and terribly unhappy if she were to be treated like a child. Furthermore, the meals are wonderful and the facility is clean, well decorated and never smells bad. Bel-Aire was also key in helping us find the programs available for my mom to qualify financially to live there. I honestly feel like Bel-Aire helped saved my mom's life. I can rest every night knowing that she is not just safe, and well cared for, but also very happy.

Bel Aire Senior Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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