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Benton House of Douglasville

4999 Prestley Mill Road, Douglasville, GA 30135

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(866) 374-4058
7.9
Review score
32 reviews
Add review
7.9
Review score
32 reviews
  • 5 star
    54%
  • 4 star
    25%
  • 3 star
    6%
  • 2 star
    6%
  • 1 star
    9%
See all reviews
8.5
Review score
685 reviews
32 facilities
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Benton House of Douglasville
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Benton House of Douglasville community exterior
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street view of Benton House of Douglasville

Anonymous

Child of resident/client

5.0 out of 5 stars

Review for Benton House of Douglasville

The Staff was extraordinarily helpful prior to move in, during my mom's time there and even after she had to be hospitalized. They were able to assist us with furniture, the chef prepared food that we requested for mom, the nurses and long time CNA's were very kind hearted people. I felt like Benton House hired people for their hearts first and then their resumes.

Read all reviews

Benton House of Douglasville

Call or drop by to see what makes Benton House of Douglasville the most desired in the area.
Exceptional quality takes exceptional people. Our team is consistently the number one reason families choose our community. Assisted Living, Memory Care, Adult Day, Respite, Caregiver Support. Wherever you are in your journey we are here to help!

Senior living options offered

  • Assisted Living
  • Memory Care
  • Adult Day Services

Benton House of Douglasville

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Benton House of Douglasville

7.9 out of 10
Review Score32 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.3
Care Services
4.2
Staff
5.0
Meals & Dining
4.3
Activities
4.2
Value for Cost
3.8

A Place for Mom has scored Benton House of Douglasville with 7.9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Benton House of Douglasville has 32 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 32 reviews

Last Updated: 6/13/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

June 13, 2025

1.0 out of 5 stars
Verified Review

Do not recommend

Benton House staff is not equipped or trained to care for Alzheimer's patients. I would never recommend them to others.

Anonymous

Assisted Living

Family/friend

February 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Review for Benton House of Douglasville

The Staff was extraordinarily helpful prior to move in, during my mom's time there and even after she had to be hospitalized. They were able to assist us with furniture, the chef prepared food that we requested for mom, the nurses and long time CNA's were very kind hearted people. I felt like Benton House hired people for their hearts first and then their resumes.

Anonymous .

Assisted Living

Toured community

January 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Exceptional

Great staff, compassionate and friendly. Feels like home and safe. One level community so easy to get around as someone is available at all times. Tour director and coordinator are outstanding. Very clean and smells good. Food is very delicious!

KH

Assisted Living

Family/friend

September 5, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Benton House of Douglasville

I would recommend your service and definitely Benton House. Great activities, Great food, treat residents like family. Mom had a great transition to Benton House. We have been very pleased with her care.

Kathy H

Assisted Living

Family/friend

November 2, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Great Place for Mom!

Mom moved into Benton House of Douglasville in August. At 100.5 years old she could not receive better support. We have been most pleased with all aspects of her care. We highly recommend Benton House.

Anonymous

Assisted Living

Resident/client

June 5, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Too expensive

In my opinion, Benton House of Douglasville is quite expensive. The majority of the staff are nice, but there always seems to a shortage of staff members. My residence here started over a year ago, and the facility has been over half full. Personally, I think it's the cost to live here that is causing that to happen.

Anonymous

Assisted Living

Toured community

October 7, 2022

5.0 out of 5 stars
Verified Review

My Tour Experience at Benton House of Douglasville

I liked the community. It was a smaller community and was very personable. My loved one didn't want to move out of state.

anonymous

Assisted Living

Toured community

November 8, 2021

5.0 out of 5 stars
Verified Review

Tour of Benton House

We had a great tour with Benton House. The facility is very nice and all of the staff were so accommodating and friendly. We would have been very happy with this facility if we were to have chose it, but we visit our loved one often and the location was just a little far for us.

Anonymous

Memory Care

Toured community

May 17, 2021

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

A nurse gave us a tour, which seemed strange. The tour seemed rushed. The rooms shown seemed dark and we noticed roach feces in one of the showers. Gave the impression they were short-staffed. We did like that the showers have benches and the greenery outside.

Missy Westbrook

Memory Care

Family/friend

October 2, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Benton House Of Douglasville

The Benton House of Douglasville has taken excellent care of my grandmother. Her room is always clean, from laundry to kitchen. I would recommend to anyone that they have their loved one become a part of the Benton House community.

Mrs Pattie Benedict

Memory Care

Resident/client

September 30, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Benton House of Douglasville

Benton House and caregivers are remarkable! I believe this facility provides excellent care for each resident. I am so very grateful to my son [name removed] for making all arrangements for me to reside in this remarkable community! (p.s. I do yearn to go back home.)

Anonymous

Memory Care

Family/friend

March 4, 2020

1.0 out of 5 stars
Cleanliness
2.5
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0

Would not recommend the memory care side of this facility

Doctor was rarely in the facility even though we were promised weekly visits.

Anonymous

Memory Care

Family/friend

September 6, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Really Good Place

When I had been speaking to my husband doctor and nurse having them fill out the necessary paperwork to place my husband they had asked which community I was considering and when I mentioned this community they were extremely happy I chose this one. They really like this place so that made my mind feel at ease. My husband loves being here. He loves the staff they are all so nice and kind. He does some socializing with the other residents which are a big thing for him. He loves the food clears his plate every meal time. The community is always kept clean and well maintained. It was a good choice for us to place him here.

Anonymous

Memory Care

Family/friend

July 16, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A very caring staff. They are very efficient and anticipate every want and need of their charges.

Anonymous

Memory Care

Toured community

May 30, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Tour was A Nice One

This is a nice community, and our tour if went well overall. The staff was friendly, and informative. Our questions were answered. From what we saw the community looked nice, and clean. The experience was good one, but we did find another community that suited our needs better.

Anonymous

Memory Care

Family/friend

March 9, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Wonderful community!

We are very pleased so far! My mother-in-law moved here and things are going very well. She's getting involved in activities. They offer sitting exercises, a spelling game, they really offer a wide range of things to do.Let me put it this way, I don't think I would change anything to make it better. The other day the lady at the front desk asked us to like them on Facebook and my husband responded 'No, because we don't like you." She looked confused and my husband said "We love you!".We enjoy Benton House so much that we brought my father-in-law here as well! We chose them because of the resident to caregiver ratio. They specialize in individualized quality care. I would highly recommend them!

Anonymous

Memory Care

Toured community

September 26, 2016

2.5 out of 5 stars
Cleanliness
0.5
Friendliness
5.0
Value for Cost
0.5

FILTHY

FILTHY! Especially since the new administrator has taken over. The rooms are NEVER inspected! Toilets are constantly filthy, floors, dust piles up, it is disgusting! I would never recommend this to anyone!

Anonymous

Memory Care

Family/friend

July 21, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

THey are very accommodating at Benton House!!

They do room inspections to make sure that the community is kept clean. Mom and my children like the food. They take her to her physical therapy and doctor appointments. She has made friends since moving in. This community gets our recommendation.

Anonymous

Memory Care

Family/friend

June 29, 2016

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0

Good Community, But I had Concerns About My Mother Personal Care

My mother was at this community for a short respite stay, and it was an okay experience. It is a very nice place, the community looks very nice and clean. Most of the staff was nice and pleasant. I did have my concerns about my mother's personal care. She had on the same clothes I dropped her off in. Also it seemed like they didn't shower her the whole time she was there. Other than those issues, it is a good community with kind people.

Anonymous

Memory Care

Family/friend

January 26, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Very nice place!

Our experience with Benton House of Douglasville was a good one, overall. For the level of care they provide I think they do an excellent job. However, as they are not able to handle higher levels of dementia/alzheimer's care, we decided to move my loved one to a facility that can handle those needs as they come up. That being said, I would highly recommend Benton House to any family not in need of higher end care needs, they do a fabulous job!

Benton House of Douglasville

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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