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Bickford of Battle Creek

3432 Capital Ave SW, Battle Creek, MI 49015

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(866) 374-4058
7.2
Review score
34 reviews
Add review
7.2
Review score
34 reviews
  • 5 star
    38%
  • 4 star
    29%
  • 3 star
    24%
  • 2 star
    3%
  • 1 star
    6%
See all reviews
7.8
Review score
1242 reviews
55 facilities
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Bickford of Battle Creek
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Bickford of Battle Creek
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Anonymous

Child of resident/client

4.0 out of 5 stars

Highly Recommend

Went through a staff nursing transition around time mom moved in so there was some lack of attention to a non life threatening medical issue and lack of communication around pharmacy and doctor transition to Bickford's people, but I understand the site is or did hire a site-dedicated nurse. Would like to see more staff milling around but can't comment on what number is appropriate. Otherwise generally pleased with facilities and staff so rated at least 4s.

Read all reviews

Bickford of Battle Creek

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.
Our approach clearly resonates — our happiness ratings among residents are double the industry standard.

But Bickford is about living, not just healthcare. Imagine a place where fresh, homemade meals are the norm, friendly caregivers are a constant, and the social activities are both engaging and abundant. Welcome home to Bickford.

Get your loved one on the HigherPath

Many assisted living facilities seem similar. But Bickford’s nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.

On-site primary care
High-performing care network
Interdisciplinary care meetings
Integrated health records
Outcome-focused technology

Created to care for our family. Devoted to serving yours.

Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into our life’s work. We’re still family-owned and operated today.

Support in a home-like environment

Your loved one deserves to focus on what matters most — living...

Senior living options offered

  • Assisted Living
  • Memory Care

Bickford of Battle Creek

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Bickford of Battle Creek

7.2 out of 10
Review Score34 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.2
Friendliness
4.4
Care Services
3.7
Staff
3.4
Meals & Dining
3.3
Activities
4.1
Value for Cost
3.8

A Place for Mom has scored Bickford of Battle Creek with 7.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Bickford of Battle Creek has 34 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 34 reviews

Last Updated: 7/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Denice

Assisted Living

Family/friend

July 23, 2025

3.0 out of 5 stars
Verified Review

Be cautious!

There is a high turn over with staff and management. I would say be through. The people we spoke to prior to placing mother acted like used car salesman. They want to sell you on their product but they are not forthcoming with contact information. Management has changed 3 times in one year.

Anonymous

Assisted Living

Family/friend

June 17, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0

Has room for improvement

If my wife has an accident in her pants, the staff won't change her if she objects. There seems to be a high rate of turnover amongst the staff, and some of them do a lot of sitting around in the office as opposed to taking care of the residence, however the food looks quite good to me

Anonymous

Assisted Living

Family/friend

May 23, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Highly Recommend

Went through a staff nursing transition around time mom moved in so there was some lack of attention to a non life threatening medical issue and lack of communication around pharmacy and doctor transition to Bickford's people, but I understand the site is or did hire a site-dedicated nurse. Would like to see more staff milling around but can't comment on what number is appropriate. Otherwise generally pleased with facilities and staff so rated at least 4s.

Rebecca M

Assisted Living

Family/friend

May 7, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Great Place Awesome staff

The lady who was the director when my mom lived there was not pleasant and if I needed to talk with her she never seemed available to answer questions. I am to understand that she does not work there anymore. My mom did not care for the food but she did eat what she could. The other staff was amazing and I truly liked many of them.

Anonymous

Assisted Living

Family/friend

March 20, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
2.0

Bickford of Battle Creek

What we like the most about Bickford of Battle Creek is tt was small. I liked that. It was nice that each room had its own thermostat. They seemed to never be fully staffed. We had to call the kitchen several times because my mother did not received her meals. Very rarely did she get her insulin shot on schedule. Some of the people were very kind. My mother started out at the highest care. A couple months in, she was taking care of herself, doing her own laundry and the price never reflected the lower care level.

Anonymous

Assisted Living

Family/friend

March 4, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Bickford Review

we did not have a good experience with Bickford. mom lasted only 8 days in December fell went to the hospital and ended up at [community removed]. Bickford was clearly not equipped to take care of Mom. they are still trying to bill her for january even after we were told in writing that she was paid in full. that don't have the staff to provide adequate care. they misspoke about the cost initially. there initial assessment for moms needs was incorrect. we called twice in early January to ask about the bill but no one ever called back. i can not recommend Bickford.

Rebecca M

Assisted Living

Family/friend

July 9, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

All of the staff were very helpful and kind.

I had my mom living at Bickford of Battle Creek. Very nice place, staff was friendly and informative. I would recommend this place again and again. My mom who is diabetic did not feel that they prepared food specifically for her needs.

Anonymous

Assisted Living

Family/friend

March 20, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
1.0
Meals & Dining
3.0

Review for Bickford of Battle Creek

Very friendly and helpful staff to start but once those original staff members left the atmosphere changed. Items of my mom started missing (towels, sheets, socks and comforter). I had to keep asking to see if anyone knew where things went or were. The laundry wasn't always done on time or was gone for more than a day. Would I recommend Bickford? No I wouldn't. I try to call them to take care of a bill (which has now been sent to collections) and have left several messages but no one has called me back. Plus the amount they charged seemed to be quite excessive for the amount of service was quite lacking compared to some other facilities.

Anonymous

Assisted Living

Family/friend

March 19, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Staff
5.0
Meals & Dining
3.0

My experience with Bickford of Battle Creek

They didn't have a full time director until recently. Also some things were out of their control, like broken water pipes shutting down the salon. A couple aides quit, one on pregnant leave. Another factor is, CareWell handles their Medicaid waiver but they are 6 to 8 months out. [name removed] is the name of the new Director. I think things will improve if she stays on. Staff turnover is always a challenge. Our biggest issue is the timeline it takes to get an evaluation for Medicaid waiver.

Anonymous

Assisted Living

Family/friend

December 13, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Review for Bickford of Battle Creek

I have mixed feelings about it but I think we're going to work out the kinks. Communication needs work.I picked it because it's fully staffed and close to my house

Anonymous

Assisted Living

Family/friend

August 29, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
1.0
Care Services
3.0
Activities
5.0
Staff
1.0
Meals & Dining
1.0

Review for Bickford of Battle Creek

The other communities would take one or the other or neither. would say that the biggest issue is finding good quality workers. Better quality food. The people who work there and are great workers are spread way to thin. Individuals doing 2 and 3 jobs at a time. I do like the people, they are doing their best. Just not enough of them.

Anonymous

Assisted Living

Family/friend

May 19, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Satisfied Family Member

The staff have been extremely friendly and helpful. Some of the staff sat in the apartment with our family as my dad was passing away which showed how much they cared for my parents. Some have found out what my mom likes and bring it to her (flowers, candy, hugs, etc). They will randomly come and check in on her to make sure she is doing okay even without her pulling her cord. They have enough activities for the residents to participate in.

Anonymous

Assisted Living

Family/friend

April 1, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Great Place, Would Recommend

Go here, don't even look at the other places! This is the the best place. My loved one liked it here. If you got to be somewhere, this is the one to be in. They clean once a week. The staff did great handling the medications. The only issues we had was my loved one needed help shaving or trimming his finger nails. Those things just were not doing them. Personal hygiene help was not the best. I think the staff need trained to provide some personal hygiene care like finger nail trimming and beard trimming. I had to pay the beautician to provide these items versus the care givers.

Wendy B

Assisted Living

Toured community

March 9, 2022

4.0 out of 5 stars
Verified Review

Community Tour

I thought Bickford of Battle Creek was nice. It felt very homey. It’s a little bit of an older facility, but very well kept up. We toured assisted living and memory care. Their memory care rooms are much smaller than another place we looked at, and they don’t have very many rooms in memory care. They definitely had more rooms in assisted living. The staff I met were nice. [name removed], the gal who took us around, was wonderful. She did a lot of follow-up but was not overly pushy. She was just very sweet. She even made a little gift for my mom and I after our visit, a certificate of encouragement, which was a nice touch. In the end, Bickford was a little pricey, and my mom just wanted to be in a different location closer to another family member.

Anonymous

Assisted Living

Family/friend

February 18, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Staff
5.0
Meals & Dining
4.0

Very comfortable but technology issues need updated

Bickford is a very intimate and friendly environment that feels like home. They have staffing issues and technology issues such as external door key access not working, as well as fall alert device issues. We would have to wait to be let out and let in even with the key fob, it would not work most of the time. Overall they have an excellent relationship with hospice, were very accommodating on resident needs as their health declined.

Anonymous

Memory Care

Family/friend

December 9, 2020

2.5 out of 5 stars
Verified Review
Cleanliness
2.5
Friendliness
3.0
Value for Cost
2.0
Care Services
1.0
Activities
3.0

my review

we were very unhappy with the care my dad received. they were short-staffed all the time and was not very attentive. The activity director was very nice and my dad the food was good. They are struggling with covid at this facility I would not recommend this facility to others.

Anonymous

Memory Care

Family/friend

October 20, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

The Place is in Staff Transition

I think they are going through a transition. The Director was changed, then COVID, and staff was a problem for them. I'm not sure if every community had staffing issues during this time. I'm rating them, but I don't have anything to rate them against. They are really an assisted living community, and my loved one needed full care. There were some staff that were really good, and some that were there that weren't as good as others. The new Director has been there for three weeks. It was a clean place. They allowed two people to go in for hospice residents. I don't think it meet the care, I was expecting for my loved one.

Tresa

Memory Care

Family/friend

July 11, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Excellent handling of transitioning

My mom started out in assisted living but it was quickly obvious she needed memory care. [Name removed] and [name removed] were exceptionally kind and professional making the transition. They moved her furniture and belongings while my mom and I visited. The staff in [name removed]'s is amazing. They are gentle and caring with my mom, helping her as needed and including her in activities. We are very happy with Bickford of Battle Creek!

Anonymous

Memory Care

Toured community

March 12, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

My son and I were very impressed with Bickford. They have a room available that will work perfectly for my mom and we are in the paperwork process. Thank you for this suggestion!

Anonymous

Memory Care

Family/friend

January 15, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

We continue to be impressed with Bickford and it's entire staff! The facility is very clean and always decorated beautifully. Mom is so well taken care of, and always involved in activities. Often the director or RN at Bickford send me pictures of mom via text, as she is painting, singing or cooking with Chef [name removed] . Can't express my relief when I see her engaging in activities with her fellow residents! We have peace of mind knowing she's not sitting in her wheelchair alone, isolated and staring off in the distance. Thank you Bickford of Battle Creek!

Bickford of Battle Creek

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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