2600 E Main St, Bexley, OH 43209
Anonymous
Child of resident/client
Review for Bickford of Bexley
The staff seem always willing to help or point you in the right direction to get any issues resolved. The facility feels less like an institution and more like a form of a home. There are less residents than other more typical assistant living facilities.
Read all reviewsBickford of Bexley
Welcome to Bickford of Bexley — a senior living community providing both assisted living and memory care services to about 70 residents at a time. We believe there is no higher calling than that of a caregiver, and our quality of care reflects our purposeful service. Rooted in the care we wished for our own aging relatives, family-owned Bickford Senior Living has been serving families like yours for over 30 years. Our Bexley location is just a few miles east of downtown Columbus, Ohio, for escapes into the cute, quaint and vibrant city. We’re a ten minute drive to Franklin Park Conservatory and Botanical Gardens, where thriving plants and vegetation offer a year-round oasis of bright greens and colorful blooms. Discover the Bickford difference in care by contacting an A Place for Mom advisor, today!
Our brightly lit, clean, and inviting common spaces are easy to navigate and furnished to feel like home. You’ll find a lounge with a fireplace, rocking chairs on the front porch, an on-site salon, and many other features designed to support resident happiness. Enjoy a variety of daily activities, special events, and outings around town — with our Life Enrichment Program, there’s always something to...
Bickford of Bexley
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Bickford of Bexley with 7.4 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Bickford of Bexley has 43 reviews with an average "overall experience" of 4 out of 5.
Anonymous
Assisted LivingFamily/friend
April 10, 2025
The staff seem always willing to help or point you in the right direction to get any issues resolved. The facility feels less like an institution and more like a form of a home. There are less residents than other more typical assistant living facilities.
Anonymous
Assisted LivingFamily/friend
February 26, 2025
Bickford of Bexley staff is rude, no help when needed. 6 employees in the cafeteria being obnoxiously loud sitting down at a table, while the residence sat in TV room smashed together because it is a cookie cutter house. Her hair was always greasy even day after they said they bathed her. Half the staff barely speaks good English. They yell when you ask them to repeat themselves because you didn't understand them. I've never seen the residence anywhere or doing any activities besides roaming the halls and sitting in TV room.
Anonymous
Assisted LivingFamily/friend
May 3, 2024
Our mom was previously a resident at Bickford of Bexley and we were very displeased with the experience. Communication with the family was not good. We went to visit her and it looked like she had not been showered. Her clothes were not clean. Her room was also not clean. There were other things as well.
Anonymous
Assisted LivingFamily/friend
May 2, 2024
Meals are not the best especially dinner. We often end up taking my husband out or getting carry out. As for the quality of care it varies by who you talk about. The nurses are excellent. The nurse practitioner is never there and hard to reach. I don't think she visits a resident unless you ask for a visit. We've definitely never seen or heard from the doctor who is supposed to oversee things there. The kitchen staff are mostly helpful but some of the kitchen dinner staff can be rude and uncooperative. We've stopped after dinner and learned all he had was rice because they had fish for dinner and he doesn't like fish. They wouldn't get him a hamburger or hotdog because the kitchen was closed. Overall it's a good fit for him since we see him every day and can fill in the gaps. It is a very comfortable, homelike setting. Overall very nice facility. Could use improvement in menu choices especially at dinner. Nurses and aides are very attentive and cheerful. Really have not seen the doctor or nurse practitioner enough to comment on them.
James
Memory CareToured community
April 11, 2024
I didn't like the way they handle the memory care. Nobody let us know when our mom had a fall. Nobody's ever around to check on her in the room. When I was visiting her. The price for memory care is outrageous not worth it.
Rhonda
Assisted LivingToured community
May 24, 2021
I liked that this community was built for their grandma - one of their own grandparents. They tried to keep it very family oriented, and it was family owned. We decided it looked very nice, even from the outside. And we liked the smaller size of the community. But it was farther away from family. And we were also looking for a place where our loved one could transition into a Medicaid room down the line when necessary. So we chose a different place for her. But they did a great job with the virtual tour and were very personable. It was not an easy decision.
Anonymous
Assisted LivingFamily/friend
February 22, 2021
The community communications with billing issues could be better but the treatment for my mother is amazing. my loved one recently had a stroke while at the community and they were right on the ball and got her to the hospital immediately.
Dorea T
Assisted LivingFamily/friend
January 14, 2021
Somethings that we really like about the community is how well they are with communicating to the families especially now with covid. They have been doing a great job letting everyone know what is going on, and if someone tests positive they let us know how they are handling it. They are really good about understanding how every families situation is different, they have been very flexible and accommodating towards our family.
Brenda Hudson
Memory CareFamily/friend
May 19, 2020
My mother was not able to utilize her space in the community because of her condition. We had to ask several times for someone to come in and vacuum her apartment. Other than that, the rest of the community was consistency clean. The staff was very friendly, especially the front desk personnel. The care at Bickford was a little lacking. They did not seem quite capable of providing her the care she needed despite us being told they would be able to do so when she moved-in. Because the building was old, it meant some of the doorways could not accommodate for her assisted stand lift. They were never able to get her into the shower or onto the other level of memory care, which contained another shower and tub. We don't feel the community was worth the price tag, especially once my mother moved in and we realized they were not able to handle the level of care that she needed. During the assessment they assured me they could take care of her and in fact, they could not. The biggest issue for me was that often times I would visit my mother in her room and there was often times other residents' belongings in her closet, which I immediately turned over to management. Management failed to properly address this even after I brought it up multiple times. It got to the point where the care giving staff was refusing to answer questions about my mother's care, which I felt was unacceptable. The activities at the community were good, however, as they had quite a few activities available for the residents. They brought in outside professionals to help with entertaining the residents and provided other activities in-house like karaoke, tailgates for football games, and others. They also took residents off-site, however my mother was never able to utilize those trips. If you are able to communicate, walk, and be mobile, it is a great place. If you are not, however, it is probably not the best option for you as the care they are able to provide each resident is limited.
Anonymous
Memory CareResident/client
August 1, 2019
I've never been to a place where staff is so unapproachable. Walked in and staff just stare and dont speak or even force a smile. The cosmetic work is nice but the heart of a good facility is staff and administration at this place [name removed] on down to activities person not sure of her name, could use several classes on customer service because its seriously lacking at this place. The attitude seems contagious here because there all the same way.The only person, literally, who initiated a welcoming hello was the receptionist, the older lady with the blonde hair, was very nice, not the short one with black hair. In the future please be more pleasant to everyone who walks in , you never no who's entering your building, i guess they fell asleep during that lesson. But hey, see fir yourself hopefully your experience will be more pleasurable than mine. PS The 1/2 star is for the residents, they were lovely
Kevin wright
Memory CareFamily/friend
July 9, 2019
Very caring staff. I am very impressed.
Kevin Wright
Memory CareFamily/friend
June 6, 2019
Management and staff are very caring and responsive,
Marion Cochrane (Kadie)
Memory CareFamily/friend
August 29, 2018
My mother is now at Bickford Bexley since June 2018. The food is well above average, nice variety, my mother at 92 years claims the meat is good, but dry and tough. I think she's right when it comes to some of the meat, elderly have chewing problems, especially with false teeth. The staff is warm and friendly, but it seems like they have a lot of turnover, which might not be Bickford's fault. Management requires critiquing, to be more informative to the people overseeing these elderly tenants care, a monthly report from the staff would be helpful, following through on personal care request is imperative. I must clarify, I do like the staff and management, the facility is close proximity to my home, so seeing my mother on a daily bases makes me more aware of negative and positive issues. Bickford is still the best choice for my mother, small facility, easy access, short walk to Dining and Social areas, the activity director is awesome and works diligently to keep elderly patients involved.
Anonymous
Memory CareToured community
March 21, 2018
Security is a plus as I had to be buzzed in by staff. Charlie their mascot was laying on the floor and loved being petted. I loved the atmosphere which had an “old fashioned” flare to it. The manager was down to earth, personal, and shared tons of information with me that I needed in order to make the best decision possible for my Mom. All levels of care offered, from respite to independent living, which was a good fit for my mother’s situation. Their nurse was brought into our meeting and she explained the levels of care and prices. She was fantastic in personality and skill. Amenities and activities offered, Front porch rocking chairs topped off my informational meeting. I would definitely use this environment for respite care for my mother. Somewhat pricey, but well worth it. Smaller facility, but the concentration is on the client that way.
Anonymous
Memory CareToured community
November 16, 2017
A very nice facility with a home-like atmosphere. The staff enjoyed talking with the patients and knew each by name.
Anonymous
Memory CareFamily/friend
October 27, 2017
My Husband was here for his respite care, and we found that it was a nice place. It’s an older facility so the rooms and bathrooms are small, the hallways are narrow, and the set up gives it a crowded feel overall. However, the ladies in the kitchen definitely know how to cook. Everything is from scratch, and it is excellent.
Anonymous
Memory CareToured community
June 29, 2017
Beautiful facility with very loving care providers and staff.
Anonymous
Memory CareToured community
June 1, 2017
This is nice community, and our tour of it went well overall.
Anonymous
Memory CareToured community
May 19, 2017
Very nice and clean. Rooms were nice but no closets, just an armoire (at least in the studios). Wish they had closets and a small kitchen area, but since they prepare the meals you don't have to have kitchens. Price is a bit more than others I've been to but may be justified.
Anonymous
Memory CareToured community
March 10, 2017
I liked the tour at this community. They do offer a lot of great care for residents who need a higher lever of care. The community was nice and we found it to be clean and maintained. We would suggest other families tour this community for care of a family member.
Bickford of Bexley
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.