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Bickford of Lancaster

1834 Countryside Drive, Lancaster, OH 43130

For pricing & availability:
(866) 374-4058
9.1
Review score
26 reviews
Add review
9.1
Review score
26 reviews
  • 5 star
    49%
  • 4 star
    35%
  • 3 star
    12%
  • 2 star
    0%
  • 1 star
    4%
See all reviews
7.8
Review score
1242 reviews
55 facilities
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Bickford of Lancaster
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Bickford of Lancaster Community Exterior
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street view of Bickford of Lancaster

Anonymous

Loved one of resident/client

4.0 out of 5 stars

Bickford senior living. I work Monday through Friday until 5 so after that. They are not very good at communicating. New management has taken over so lots of changes are taking place.

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Bickford of Lancaster

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.
Our approach clearly resonates — our happiness ratings among residents are double the industry standard.

But Bickford is about living, not just healthcare. Imagine a place where fresh, homemade meals are the norm, friendly caregivers are a constant, and the social activities are both engaging and abundant. Welcome home to Bickford.

Get your loved one on the HigherPath

Many assisted living facilities seem similar. But Bickford’s nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.

On-site primary care
High-performing care network
Interdisciplinary care meetings
Integrated health records
Outcome-focused technology

Created to care for our family. Devoted to serving yours.

Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into our life’s work. We’re still family-owned and operated today.

Support in a home-like environment

Your loved one deserves to focus on what matters most —...

Senior living options offered

  • Assisted Living
  • Memory Care

Bickford of Lancaster

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Bickford of Lancaster

9.1 out of 10
Review Score26 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.5
Friendliness
4.6
Care Services
4.2
Staff
4.2
Meals & Dining
3.7
Activities
4.3
Value for Cost
4.1

A Place for Mom has scored Bickford of Lancaster with 9.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Bickford of Lancaster has 26 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 26 reviews

Last Updated: 9/11/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 11, 2025

5.0 out of 5 stars
Verified Review

Review for Bickford of Lancaster

It's very nice and the staff are very friendly. I would definitely recommend Bickford.

Anonymous

Assisted Living

Family/friend

August 15, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Bickford senior living. I work Monday through Friday until 5 so after that. They are not very good at communicating. New management has taken over so lots of changes are taking place.

Bethany

Assisted Living

Family/friend

January 22, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Bickford of Lancaster

We were attracted to them because of the location and just the homey feel. I would recommend to others! I would like to add that [name removed] has been wonderful and so caring and helpful!

Scott B

Assisted Living

Family/friend

December 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Bickford of Lancaster

A Place for Mom found Bickford of Lancaster and recommended it to us and we visited and they were very helpful. All staff are very kind and professional. Everyone was polite . Very expensive

Anonymous

Assisted Living

Family/friend

November 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Highly recommend

They keep family looped in on all care and changes. The food was great initially but they got a new chef and now grandpa complains the food is horrible and always smothered or covered with cheese or gravy or something. I would absolutely recommend Bickford of Lancaster to anyone!

Anonymous

Assisted Living

Family/friend

October 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

Welcoming and kind

They were so helpful throughout the process of getting her moved in and then when she fell ill so suddenly. I knew when we first walked in that it was the right place 2 cleanliness 5. Sometimes a place has that old people smell. This place did not and the common areas were very inviting. They were amazing and in the brief time my mom was there they were very helpful and kind. My mom was not an easy person to deal with sometimes due to her disabilities but the staff was very patient. They offered specific care and assistance that my mom needed. I don't really have a good perspective on the meals/dining. My mom only had a few meals there and she had limitations as to food types. Everything looked and smelled good. For activities, I can't really address as my mom was not there long enough to partake. The info provided was good and my mom was excited about playing bingo which was on the list. Can't really gauge value for cost or compare - We didn't really have much choice and didn't see significant differences in cost among places we interviewed. This was the best choice for us in terms of environment where we thought mom would be comfortable and cared for.

Debra P

Memory Care

Family/friend

August 29, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Bickford of Lancaster

So far I feel like my mom has received good care, other than not always getting her meals. My sister has had to take lunch and dinner to her on occasion, because the kitchen didn’t send anything for her. She is on a gluten-free diet, Which we were told at the time we chose Bickford, that that was not a problem, but that should not Affect whether she gets to eat or not. Otherwise, the staff has been very sweet with my mom.

Kirsten Stratton

Assisted Living

Family/friend

August 20, 2024

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Great facility, but not for us

My grandmother, with dementia and 90% blind, needed more one on one care than their facility was able to provide. What they offer would be considered more of independent living with supervisory care. Staff did their job, it just didn't meet her specific needs.

Michele

Memory Care

Family/friend

June 28, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Bickford of Lancaster

The experience for the most part has been good. Always a few bumps but everything was handled quickly. Hospice has told us we have dad in a good place Bickford of Lancaster.

Laurie

Assisted Living

Family/friend

December 2, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Bickford of Lancaster review

Prices just went up but...what's new, right. what our family likes the most about the community is mostly that mom is happy and not lonely at her apartment...took some convincing.

Alisha

Assisted Living

Family/friend

February 10, 2022

0.5 out of 5 stars
Verified Review

Would never recommend

I would never ever recommend this community to anybody, not even my worst enemy.

anonymous

Assisted Living

Toured community

September 21, 2021

5.0 out of 5 stars
Verified Review

my tour

We toured this community and the tour was good and they answered all our questions.

Deb L

Assisted Living

Family/friend

August 12, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.5
Value for Cost
1.5
Care Services
3.0
Staff
3.0
Meals & Dining
2.0

Needs some improvement

They seem to be understaffed which is causing some issues. We are having some problems with the billing, they are overarching us and that is causing some frustration because now I am having to keep a really close eye on things and track it. I am not happy with the food situation either, the meals are not nutritious. I am really impressed with the physical therapy through fox, they have done a lot to help my mom out. Also the staff are great and very helpful.

Anonymous

Memory Care

Toured community

October 13, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Was very impressed with this facility.

Anonymous

Memory Care

Toured community

May 31, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very nice but out of our price range.

Anonymous

Memory Care

Toured community

May 25, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

A Place to See But Not Close Enough

My sister-in-law did a lot of the foot work me and toured this community for me. She liked the way it looked and it would have been a suitable pick for our needs but it was not as close to my house like I wanted.

Anonymous

Memory Care

Toured community

January 30, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Too Far for Us, But A Nice Community

I had a pretty nice tour of this community. I toured it for my father, and his needs. Everything went well, the staff was polite, and kind. Unfortunately the location of the community was a to far from his doctors. and other personal care needs he has.

Anonymous

Memory Care

Toured community

January 30, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Nice place!

This community was very nice. Everyone was willing to help and show us around. I really didn't get to see much because of the Christmas show they had going on, but what I did see was nice. I liked the way the community was set up.

Anonymous

Memory Care

Family/friend

January 26, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Very nice place, but could be clearer about pricing

Overall our experience with Bickford of Lancaster has been a very good one! The facility itself is clean, well kept, and just has a very comfortable atmosphere overall. Everyone is very friendly, including both the other residents and the staff. I really appreciate seeing how much the staff genuinely care for the residents, and how much they obviously enjoy their jobs and the care they provide. Bickford also does a great job with their amenities, there are always plenty of activities and the food is very good. My one complaint would be that I don't think they explain their pricing structure very well when you are touring or signing up. There are a lot of additional care costs that get tacked on to the price you are quoted, and they can really add up.

Anonymous

Memory Care

Toured community

September 29, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

No privacy!

The staff was extremely friendly with every question that I had. The community was clean and did not have the normal smell of nursing homes. I just did not like that the rooms were right in front of the activities area. I feel that, that does not provide the privacy that my loved one is looking for. I would absolutely recommend this place to others if they do not mind the privacy issue.

Bickford of Lancaster

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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