23801 228th Avenue Southeast, Maple Valley, WA 98038
Anonymous
Child of resident/client
New Bonaventure is inviting and comfortable!
The facility is lovely, new and very well appointed. Rooms are very nice. Lots of activities to choose from and a lot of different things. Currently, they are doing a dog training program for the residents.
Read all reviewsBonaventure of Maple Valley
Bonaventure of Maple Valley
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Bonaventure of Maple Valley with 8 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Bonaventure of Maple Valley has 22 reviews with an average "overall experience" of 3.2 out of 5.
Anonymous
Independent LivingFamily/friend
September 5, 2025
The facility is lovely, new and very well appointed. Rooms are very nice. Lots of activities to choose from and a lot of different things. Currently, they are doing a dog training program for the residents.
Anonymous
Independent LivingFamily/friend
September 5, 2025
The facility is lovely, new and very well appointed. Rooms are very nice. Lots of activities to choose from and a lot of different things. Currently, they are doing a dog training program for the residents.
Anonymous
Assisted LivingFamily/friend
September 2, 2025
They have high turnover in staff. The food is mediocre to bad. The services promised/paid for are not consistently delivered (such as weekly housekeeping / sheets+towels) for those without in-unit laundry, there have been issues with common area machines not working for an extended period (they've been open less than 2 years). They are a lot of talk about the parties and food, with limited actual results. Here's an example: the food offered did not look appetizing - resident ordered a hot dog off of the static options - it was cold. Seriously, how hard is it to heat a hot dog? Often the wait staff are not trained well (turnover) and overwhelmed. Have left the dining area multiple times after sitting, ignored for 30+ minutes. The landscaping is not kept up, any standard HOA would fine people for this condition. Oh - and they WILL increase the price annually even though they are not delivering on what they promise. Good stuff** It is a new facility, conveniently located, the units themselves are built well with solid appliances. The residents are friendly.
Anonymous
Assisted LivingFamily/friend
September 2, 2025
They have high turnover in staff. The food is mediocre to bad. The services promised/paid for are not consistently delivered (such as weekly housekeeping / sheets+towels) for those without in-unit laundry, there have been issues with common area machines not working for an extended period (they've been open less than 2 years). They are a lot of talk about the parties and food, with limited actual results. Here's an example: the food offered did not look appetizing - resident ordered a hot dog off of the static options - it was cold. Seriously, how hard is it to heat a hot dog? Often the wait staff are not trained well (turnover) and overwhelmed. Have left the dining area multiple times after sitting, ignored for 30+ minutes. The landscaping is not kept up, any standard HOA would fine people for this condition. Oh - and they WILL increase the price annually even though they are not delivering on what they promise. Good stuff** It is a new facility, conveniently located, the units themselves are built well with solid appliances. The residents are friendly.
Anonymous
Independent LivingFamily/friend
August 13, 2025
Our experience with Bonaventure was very good. The communication with Gary was excellent and he was very good with followup. He encouraged us to spend as much time as possible at the facility, including multiple meals. They sent us invites to their special events. They went out of their way to hold a room until Mom could decide for sure she wanted to make the move, and offered move in tips. Since she moved in there have been some staffing hiccups. It seems maintenance behind, but it appears they have addressed that issue. Also, from Mom's feedback the food quality and service has been going down hill. They had 2 daily choices, now only one. And the cook was not wanting to make omlettes. We have been told they are looking for an in-house chef, and may have found one by now. From our observations aside from the food, the residents seem to be happy and content.
Anonymous
Independent LivingFamily/friend
August 13, 2025
Our experience with Bonaventure was very good. The communication with Gary was excellent and he was very good with followup. He encouraged us to spend as much time as possible at the facility, including multiple meals. They sent us invites to their special events. They went out of their way to hold a room until Mom could decide for sure she wanted to make the move, and offered move in tips. Since she moved in there have been some staffing hiccups. It seems maintenance behind, but it appears they have addressed that issue. Also, from Mom's feedback the food quality and service has been going down hill. They had 2 daily choices, now only one. And the cook was not wanting to make omlettes. We have been told they are looking for an in-house chef, and may have found one by now. From our observations aside from the food, the residents seem to be happy and content.
Anonymous
Assisted LivingFamily/friend
July 21, 2025
It's fairly new so always some bugs to work out. Staff is great although lots of turnover it seems. Food is excellent. Rooms very nice. Management is very responsive and involved and friendly.
Anonymous
Assisted LivingFamily/friend
July 21, 2025
It's fairly new so always some bugs to work out. Staff is great although lots of turnover it seems. Food is excellent. Rooms very nice. Management is very responsive and involved and friendly.
Anonymous
Assisted LivingFamily/friend
July 14, 2025
It is a community. Residents and resident families all look out for each other. However, family has to be present and involved to advocate for the residents. Care/ activities/ management is very inconsistent. Food is also very inconsistent.
Anonymous
Assisted LivingFamily/friend
July 14, 2025
It is a community. Residents and resident families all look out for each other. However, family has to be present and involved to advocate for the residents. Care/ activities/ management is very inconsistent. Food is also very inconsistent.
Tracy
Independent LivingFamily/friend
November 6, 2024
The facility is new and clean and staff are friendly people who seem to genuinely care. Mom feels safe and we feel she is safe which is of paramount importance for us. The rooms are not fully occupied which means the facility is not fully staffed and many of the housekeeping and food service employees are new. Service is lacking in those areas. They had turnover in with the Chef and we are not pleased with the quality of the daily specials. Basics, like a cheeseburger, are fine. Overall it is OK but not great - yet. We are hopeful.
Tracy
Independent LivingFamily/friend
November 6, 2024
The facility is new and clean and staff are friendly people who seem to genuinely care. Mom feels safe and we feel she is safe which is of paramount importance for us. The rooms are not fully occupied which means the facility is not fully staffed and many of the housekeeping and food service employees are new. Service is lacking in those areas. They had turnover in with the Chef and we are not pleased with the quality of the daily specials. Basics, like a cheeseburger, are fine. Overall it is OK but not great - yet. We are hopeful.
Bill W
Memory CareResident/client
October 1, 2024
At first glance, the facility is beautiful and new. The sales team was friendly and accommodating. But that all changed once we moved into the facility. They immediately raised the price [fee removed] in the first month. They were grossly understaffed. We wound up doing basic things like laundry and linens as they were not being tended to. Packages were not being received or being stolen. It was all around a bad situation and I regret making the choice to move my mother to the facility
Bill W
Memory CareResident/client
October 1, 2024
At first glance, the facility is beautiful and new. The sales team was friendly and accommodating. But that all changed once we moved into the facility. They immediately raised the price [fee removed] in the first month. They were grossly understaffed. We wound up doing basic things like laundry and linens as they were not being tended to. Packages were not being received or being stolen. It was all around a bad situation and I regret making the choice to move my mother to the facility
Anonymous
Assisted LivingFamily/friend
September 26, 2024
Do not like the activities person and the activities are not executed well. Just not set up yet. However, based on the experience we have had so far, we would recommend this community to other families.
Anonymous
Assisted LivingFamily/friend
September 26, 2024
Do not like the activities person and the activities are not executed well. Just not set up yet. However, based on the experience we have had so far, we would recommend this community to other families.
Anonymous
Assisted LivingResident/client
August 22, 2024
Run like a large corporation. Employee behave like they're being micro-managed. Always short staffed and revolving door of personnel. Paying for parking but no spots has been assigned. Housekeeping hasn't happened (supposed to be weekly) Gossip is that they're in financial trouble.
Anonymous
Assisted LivingResident/client
August 22, 2024
Run like a large corporation. Employee behave like they're being micro-managed. Always short staffed and revolving door of personnel. Paying for parking but no spots has been assigned. Housekeeping hasn't happened (supposed to be weekly) Gossip is that they're in financial trouble.
Don
Assisted LivingToured community
June 1, 2024
Bonnaventure has many facilities in US The Maple Valley Wa. Location is the newest in the Northwest, its a beautiful building that offers Independent, Assisted Living and Memory care living. They offer many amenities for active senior citizens. BEWARE if you want to transfer your loved ones to a Bonnaventure facility closer to you for care. As it appears they aren’t consistent throughout the company Maple Valley seems to want only a certain type of clientele and will deny a transfer for your loved ones from other Bonnaventure facilities. When you want to speak with the Regional Medical Director that makes the decisions, as to why your loved one can’t be at Maple Valley Bonnaventure but can be at another Bonnaventure, with the exact same medical issues, they will just completely blow you off and ignore your emails and calls
Don
Assisted LivingToured community
June 1, 2024
Bonnaventure has many facilities in US The Maple Valley Wa. Location is the newest in the Northwest, its a beautiful building that offers Independent, Assisted Living and Memory care living. They offer many amenities for active senior citizens. BEWARE if you want to transfer your loved ones to a Bonnaventure facility closer to you for care. As it appears they aren’t consistent throughout the company Maple Valley seems to want only a certain type of clientele and will deny a transfer for your loved ones from other Bonnaventure facilities. When you want to speak with the Regional Medical Director that makes the decisions, as to why your loved one can’t be at Maple Valley Bonnaventure but can be at another Bonnaventure, with the exact same medical issues, they will just completely blow you off and ignore your emails and calls
Bonaventure of Maple Valley
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.