2530 E Mcandrews Rd, Medford, OR 97504
Anonymous
Spouse or partner of resident/client
Bonaventure of Medford experience
Nice place but expensive. We also needed a place that was more accessible for taking care of our dogs. They accept pets, but both myself and wife have difficulty walking them. We moved to [community removed] on the basis of having access to a small patio with a fence. The dogs walked through the fence! We'll be at [community removed], based on the same requirements. We're not getting rid of them. This is the third and last move for us. We give the overall experience a four, based on our experience. The staff were nice, the environment mostly comfortable, but we had the apartment located on the second floor, just above the intersection of E. McAndrews and Springbrook. Every day and night, until around 10:30 PM, it sounded like a drag strip, with blaring exhausts and vehicles using the intersection light as a starting light. If we had an apartment on the first floor, on the rear of the building with access outside, I'd have been perfectly happy to stay there.
Read all reviewsBonaventure of Medford
Bonaventure of Medford is a retirement community offering independent living, assisted living, and memory care services within a lively environment. This community is surrounded by Evergreen trees and offers a delightful glimpse of the distant mountains. The exterior features comforting colors and stone accents while the interior offers well-lit, open spaces to offer residents a warm welcome.
Surrounding attractions include local parks, Rogue Valley Country Club, Rogue Valley Mall, and a plethora of restaurants. Plus, residents benefit from having convenient access to the area’s hospitals, pharmacies, and grocery stores!
As a Bonaventure community, Bonaventure of Medford offers Retirement Perfected™ — a commitment to offering a fulfilling retirement that enables residents to pursue hobbies, attend events, and do activities they’ve always wanted to. With a variety of amenities including a whirlpool room and garden center, residents will find entertainment around every corner.
The community’s 24-hour staff helps facilitate full-service salon services, flexible dining, and more. Plus, the team caters care to each individual’s needs and offers services ranging from assistance with daily living activities to personalized memory care. The private living quarters are even designed to reflect each care type with options for studio, one-bedroom, and two-bedroom suites!
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Bonaventure of Medford
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Bonaventure of Medford
A Place for Mom has scored Bonaventure of Medford with 8.9 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Bonaventure of Medford has 26 reviews with an average "overall experience" of 4 out of 5.
Anonymous
Independent LivingResident/client
September 24, 2025
We have had a lot of turnover in staff! The food has not been very good! The menu changes at the last minute! Hopefully with the change of leadership things will get better!
Anonymous
Assisted LivingFamily/friend
September 9, 2025
Nice place but expensive. We also needed a place that was more accessible for taking care of our dogs. They accept pets, but both myself and wife have difficulty walking them. We moved to [community removed] on the basis of having access to a small patio with a fence. The dogs walked through the fence! We'll be at [community removed], based on the same requirements. We're not getting rid of them. This is the third and last move for us. We give the overall experience a four, based on our experience. The staff were nice, the environment mostly comfortable, but we had the apartment located on the second floor, just above the intersection of E. McAndrews and Springbrook. Every day and night, until around 10:30 PM, it sounded like a drag strip, with blaring exhausts and vehicles using the intersection light as a starting light. If we had an apartment on the first floor, on the rear of the building with access outside, I'd have been perfectly happy to stay there.
Anonymous
Assisted LivingFamily/friend
May 22, 2025
Food was not well targeted to my father's diabetes. changed medical bill within 2 weeks. No bridge to Medicaid. Once funds are expended you're out. The facility director spoke poorly of other competing facilities. I felt this was unprofessional
Anonymous
Assisted LivingFamily/friend
April 9, 2025
With the meals and dining, there is to much red meat. At Bonaventure in Medford, Oregon, I especially like the friendliness and sweet nature of the staff, and the beautiful interior surroundings.
Cheryl H
Memory CareFamily/friend
March 20, 2025
When I met with them they were honest and interviewed my mom and recommended assisted living instead of memory care. She was there for almost a year before we had to move her home and am looking for memory care. Others only offered memory care without talking to my mom. I feel they care for the client, it's not about the money. Communication is great. They know all names, its like family.
Anonymous
Memory CareFamily/friend
March 10, 2025
The team in memory care are very compassionate. Rooms are single occupancy and range from comfortable to generous. Currently there is a vacancy in the activity director position in memory care, and the activities are directed by the person in the position. Historically the activity has been varied and appropriate for age and stage of disease/disability
Lyn-del
Memory CareResident/client
December 10, 2024
The activities are limited! It enough people want to participate. That is not Bonaventure’s vault! There isn’t very many independent residents! The food is ok but I would like to see more variety! The staff are very friendly and helpful!
Anonymous
Assisted LivingFamily/friend
May 15, 2024
My loved one is currently a resident at Bonaventure of Medford and everything has been great. The staff are all very caring. I would recommend Bonaventure of Medford to others. However, if the resident is in assisted living I would recommend high interaction with the care supervisor to make sure there is follow through between the Dr and the facility/ communications regarding prescriptions and care needs.
Anonymous
Assisted LivingFamily/friend
May 9, 2024
They are very thorough and helped me make the choice to put my mom in assisted living instead of memory care. They personally met with her to evaluate her memory loss. Can't say enough good things. The room sizes are large. My Mom feels it's too big for her. They have activities/events every day (crafts, movies, exercise classes, etc). They have a bowling alley (2 lanes), pool table, shuffle board, puzzle tables, church and a movie theater . A café that has coffee and water all day along with snacks such as muffins, fruit, soft serve, popcorn. All staff know my mom by name and myself also.
Anonymous
Memory CareFamily/friend
April 3, 2024
My dad, partly due to poor care by Bonaventure, ended up very sick with flu and pneumonia 2 weeks after moving in. He died [date removed]. Avoid this place! But other options can be. as bad or possibly worse. If you place a relative here, you will need to come every day to do care giving tasks and check on your relative. Bonaventure memory care of Medford is not a good place
Shawna
Memory CareFamily/friend
March 22, 2024
My loved ones were residents at Bonaventure of Medford. The staff have always been very friendly and very communicative whenever there was an issue. The move in was process was good. I would recommend the facility to others.
Anonymous
Assisted LivingFamily/friend
February 20, 2024
I would recommend to others. It is pricey, but seems like they all are.
Barbara B
Independent LivingResident/client
January 18, 2024
The staff at Bonaventure of Medford are extremely friendly and knowledgeable. They answer any and all questions you may have. They offer several different sizes of apartments. The amenities are about the same as other places.
Anonymous
Assisted LivingFamily/friend
January 9, 2024
Overall experience has been good. Such a nice staff and seniors. Cleanliness is good. Facility is clean and beautiful. They do need more housekeepers as lately mom has not had good housekeeping due to lack of staff. Fantastic friendly helpful caring staff and caregivers! Just awesome. Quality of care is good. Caregivers are given good training. They don't know how to use gait belts well for lifting. Most staff work so hard to help. Meals and dining is really good. Meals are well prepared and nutritious. Dining rooms are like an expensive restaurant environment. So lovely and inviting. Good experience and staff. Activities are above average and well managed. They even provide excursions in the bus and happy hour and music and crafting activities. Just a great fun experience. Value for cost is reasonable. With all the activities and good dining and wonderful staff Bonaventure is one of the best in Medford no doubt. It's a new facility and beautiful inside and out. Larger rooms than most with patios available. A classier environment than most. We love it here. Only drawback is caregivers leaving after a couple months and we miss them when they leave. But even they say they are treated better here than other places. That the staff and clients care. Just always short on staff everywhere. They go above and beyond to help. The kind of staff you'd want to hire privately. Would be hard to beat all that is offered here. Should be at the top of your list for facilities. Would be a 5 overall if mom got consistent housekeeping and they had more staff for help but I've seen that everywhere. But the place is still clean and beautiful.
Pamela M
Assisted LivingToured community
October 4, 2023
Faced with a diagnosis of Cancer I spent time, from afar, looking for a place where my nephew could live with dignity, in comfort, and have access to services(food , transportation, activities and assistance with medical needs) to ease his days ahead. The staff at Bonaventure went out of their way to do a virtual tour and in-person tour to preview the beautiful facility. As my nephew was trying to make a decision of where and when to move, the staff was unbelievably kind in communicating with him and checking in with me to check on his progress toward a move to Bonaventure. They even helped me find a moving company. My nephew's condition took a sudden turn for the worse necessitating hospital care. The staff continued to keep in touch with me and with my nephew, offering a humane understanding of a difficult health journey. I am grateful to know that there are places and people in the Medford community who offer kindness and caring, and the prospect of a nurturing environment.
Anonymous
Assisted LivingFamily/friend
August 24, 2023
We picked this community, because of the people running it, and timing to get in. The experience has been great.
Anonymous
Memory CareFamily/friend
March 31, 2023
While better than some places in the Rogue Valley, need to have family or outside caregiver do additional personal hygiene support and monitor care. Some staff have experience and are trying to care for residents, but staff shortages mean care is inconsistent. This is specifically for the Memory Care unit, but I would suspect applies to Assisted Living as well.
Kirk
Independent LivingFamily/friend
March 29, 2023
1 - 5: The Bonaventure staff and the facility are top notch! They are always attentive to my mom’s needs and always have great spirits. 2 - 5: The Bonaventure is a lovely place and it is ALWAYS clean and inviting. 3 - 5: Everyone on staff are complete professionals, but even better, they are totally caring people. 4 - 5: All that they do, they do with expertise and commitment to providing the best care possible. 5 - 5: The menus are varied and there is always the opportunity to order items off the menu. The presentation is nice and appealing, and nutritious. 6 - 4: The facility has lots of possible activities. They have a resident kitchen for cooking activities, pub/billiards and shuffleboard, and bowling lanes. These typically are resident-led activities. There are weekly ones like card bingo, sip & paint, and happy hour. They have had a change in staff for activities recently, so they have not had the typical off premises outings. I am told they will resume with a new bus driver. 7 - 5: The staff at Bonaventure work hard to provide caring, fun and comfortable living for the residents. [name removed], Executive Director, and [name removed], Assistant Director, work tirelessly to keep the Bonaventure a premier senior living facility. It’s a big job, but they exceed my expectations for a place for my mom to living comfortably.
anonymous
Assisted LivingFamily/friend
March 27, 2023
Overall experience is good and the building and lobby and dining rooms are quite impressive but not meriting the exorbitant fees. The executive director is cheerful and wants to be involved in everything - which is unnecessary and sometimes unwanted. She tends to be a hugger which I usually do after I know someone for more than 30 seconds! Boundaries need work! All staff is friendly and willing to help. Cleanliness is good. Quality of care is fairly good although the depth of knowledge about diagnoses could be better and communication between staff more complete or comprehensive. Food is good. However, Wait staff need longer orientation than one day! Especially if they are expected to work alone. Activities are fair. Wine tasting and happy hour are enjoyed by many. There could probably be more hands on with newcomers for the first month including introducing new folks to people willing to do be "guides" for a few weeks - taking newbies to meals, activities, introducing them to other residents, etc. we have had too many phone calls and having to go in to problem solve... I also think sales for caregiving needs to be more transparent and not a "flim flam".
Anonymous
Assisted LivingFamily/friend
March 15, 2023
The food is very good. They have a wide range of activites, such as bingo,crafts, and entertainment. The apartments have a lot of a space. We picked this community because, they were able to accomodate my loved one, who needed a high level of assistance. It's a very friendly, and welcoming atmosphere. The tour experience was very good. I would recommend to other familses. The care staff is great but sometimes there is a shortage and they can't meet the needs of the residents. They probably need more care staff, although the care staff there is great.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.