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Boutwells Landing

5600 Norwich Pkwy, Oak Park Heights, MN 55082

For more information about senior living options:
(866) 374-4058
6 reviews
Add review
  • 5 star
    33%
  • 4 star
    17%
  • 3 star
    0%
  • 2 star
    17%
  • 1 star
    33%
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Boutwells Landing
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Peggy M mccabe

Family/friend

5.0 out of 5 stars

Life saving

My mother was transferred from the hospital to Boutwells TCU with an undiagnosed fractured vertebrae. I was extremely concerned her vertebrae was fractured. Staff were very supportive and assisted our family to obtain further testing that confirmed it was indeed fractured. They had her transported back to the hospital where she is now appropriately placed in the spinal unit. She will undergo surgery to repair her back. Staff are competent and kind. They are very welcoming to family being there and open and responsive to family input. Bottom line, they saved her life.

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Boutwells Landing

Boutwells Landing in Oak Park Heights, MN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living


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Reviews

for Boutwells Landing

Overall Experience
2.8
Cleanliness
3.4
Friendliness
3.1
Care Services
2.4
Activities
3.2
Value for Cost
2.8

A Place for Mom has scored Boutwells Landing with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Boutwells Landing has 6 reviews with an average "overall experience" of 2.8 out of 5.

Filters

1-6 of 6 reviews

Last Updated: 1/29/20

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Peggy M mccabe

Memory Care

Family/friend

January 29, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Life saving

My mother was transferred from the hospital to Boutwells TCU with an undiagnosed fractured vertebrae. I was extremely concerned her vertebrae was fractured. Staff were very supportive and assisted our family to obtain further testing that confirmed it was indeed fractured. They had her transported back to the hospital where she is now appropriately placed in the spinal unit. She will undergo surgery to repair her back. Staff are competent and kind. They are very welcoming to family being there and open and responsive to family input. Bottom line, they saved her life.

Janet Oswald

Memory Care

Family/friend

April 14, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great care!!

I could not be happier with the care my Dad and Mom have received in their transitional care area. They are responsive and very kind. The staff keeps the doctors informed so cam make quick medication changes as needed.

Terry

Memory Care

Family/friend

January 6, 2019

0.5 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

lots of administration but still no help

Good luck getting a nurse on the weekend.Family member left in top floor apartment for 2 days without AC during 95 degrees.Same family member with mental health issues was encouraged to push away family members(easier to control patient)Family member also fell, broke lower back, ended up in hospital.Fell in front of staff, not reported until taken to hospital 2 days later. Lots of salaried administration([removed]),9-5,M-F.Very little 24/7 staff @ 11/hr. Major Novo virus outbreak first week of 2019. Do not need [name removed] to leave comment telling us about God and how they care.

Anonymous

Memory Care

Family/friend

November 13, 2017

1.5 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.5
Care Services
0.5
Activities
2.5

My aunt was in the assisted living. She fell and was unable to contact anyone. She was not found for almost 24 hours. If you do not pay staff come to your room regularly, they don't check on you.

Regretful

Memory Care

Family/friend

September 13, 2017

0.5 out of 5 stars
Cleanliness
2.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
2.5

Nightmare dressed as a daydream.

Both of my parents lived at Boutwell's until their deaths. Long story short...do not place your loved ones here. My mother was [Removed]. Boutwells did nothing and police did very little to remedy this situation. I now know my father was severely dehydrated because of improper medication use. Hind sight is 20/20. Do your research. Learn from my mistakes. If you sign the DNR clause, Boutwells is obsolved of all responsibility of your loved one's care. Also, they did not do background searches of their caregivers. VERY IMPORTANT to know this. Not enough staffing. Hallways were always empty do caregivers. Place looks great, but was a nightmare. Please do not place your loved one here.

Loved One

Memory Care

Toured community

February 25, 2016

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

This is a very nice place,

This is a very nice place, but much more expensive than the others I was considering, therefore not really an option for us.

Boutwells Landing

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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