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Brickmont of John's Creek

2285 Peachtree Pkwy, Cumming, GA 30041

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(866) 374-4058
8.7
Review score
67 reviews
Add review
8.7
Review score
67 reviews
  • 5 star
    38%
  • 4 star
    36%
  • 3 star
    13%
  • 2 star
    7%
  • 1 star
    6%
See all reviews
7.1
Review score
393 reviews
15 facilities
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Brickmont of John's Creek
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Brickmont of John's Creek community exterior
8 photos3 floor plans
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street view of Brickmont of John's Creek

Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Brickmont of John's Creek

Community was very clean Staff extremely friendly, caring and compassionate Adequate number of activities for what my loved ones were interested in Too restrictive in dining times and menu offered Front staff very nice but a bit disorganized

Read all reviews

Brickmont of John's Creek

Enjoy a wide variety of daily social, educational and spiritual programs, tailored to your unique interests and abilities, allowing you to connect with friends and participate in activities you've always loved or have always wanted to try. At Brickmont of John's Creek, you will Love Where You Live!

Senior living options offered

  • Assisted Living
  • Memory Care

Brickmont of John's Creek

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brickmont of John's Creek

8.7 out of 10
Review Score67 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.4
Friendliness
4.3
Care Services
3.9
Staff
4.1
Meals & Dining
4.2
Activities
3.9
Value for Cost
4.2

A Place for Mom has scored Brickmont of John's Creek with 8.7 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brickmont of John's Creek has 67 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 67 reviews

Last Updated: 8/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 8, 2025

4.0 out of 5 stars
Verified Review

Review for Brickmont of John's Creek

Community was very clean Staff extremely friendly, caring and compassionate Adequate number of activities for what my loved ones were interested in Too restrictive in dining times and menu offered Front staff very nice but a bit disorganized

Anonymous

Assisted Living

Family/friend

June 26, 2025

1.0 out of 5 stars
Verified Review

Horrible Experience

It was horrible. Staffing sub par - got in patient's faces yelled at them, laid hands on them. Mgmt unresponsive. Medication was very mismanaged. Dad didn't get his meds for a week at a time when they "ran out" and blamed the pharmacy. They gave medication that dad was NOT prescribed and it was very bad for him.

Anonymous

Assisted Living

Family/friend

June 16, 2025

5.0 out of 5 stars
Verified Review

Review for Brickmont of John's Creek

Everybody was wonderful. Your Doctor's are fantastic and very I've heard [name removed] as my specialist but they've all been fantastic. Everybody I've dealt with here all the way down to the custodial service. I've been very polite and very thorough. I have a hotel room. I return from a procedure and room service called asking what I'd like for dinner. Honestly I feel like I'm at a hotel that offers medical service. My room's always been spotless. My family sat and visited and were amazed at how nice this is but the service has been impeccable and I would recommend this place to anybody. I actually have a sister-in-law that works here and the oncology lab. There are even pictures of the doctor on the shelf so I can recognize them and remember their names. Nice touch

Chris M

Assisted Living

Family/friend

May 30, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Dads home away from home.

We chose Brickmont of John's Creek mainly due to the location of the facility and the price. The staff is always very cheerful when I go in to visit my dad.

CC

Assisted Living

Family/friend

May 2, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Thankful for Care Beyond Family

Get to know your loved one's caregivers, med techs, cleaning staff and the activities director it helps with everything. Mom's are great to her. Before the change in management we did struggle with communication concerning meds, but as I "got more involved" with the wellness director, [name removed], things have gone smoothly.

Anonymous

Assisted Living

Family/friend

March 25, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
5.0
Care Services
4.0
Activities
1.0
Staff
4.0
Meals & Dining
5.0

Review for Brickmont of John's Creek

This place is good for people who may need assistance here and there, but they didn't have the capacity to help for full care, but that may have changed since we've been there. They're operated by a different company now. Food was fantastic. Most of the staff were very good with caring for my dad's needs. In my experience we had some of the best male caregivers. There were a lot of people there, which helped for socialization.

Paula S

Assisted Living

Family/friend

February 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Absolutely amazing!

After a bad experience with our first assisted living community, finding Brickmont for our mother was an answer to our prayers and an easy choice! SECURITY is excellent, management offices are clearly visible and doors are open (they all wave and say hello when you enter the lobby), SPOTLESSLY clean, uncluttered, well maintained, high ceilings and spacious, open common areas, chef-prepared meals, excellent communication among staff and between staff and families, all staff are friendly and PROFESSIONAL in appearance and behavior, and everything is geared toward the safety and comfort of seniors. There’s an overall culture of genuine care/love and respect, not only for residents but also for their families. Our beloved mother is very happy there, and we are confident she will be well cared for, and loved, at Brickmont. By the way, it’s so convenient to major shopping stores as well as hotels for visitors staying overnight.

Connie

Assisted Living

Family/friend

November 8, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Review for Brickmont of John's Creek

Look somewhere else. Very poorly managed. Brickmont was horrible.

Anonymous

Assisted Living

Family/friend

October 31, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

So glad we chose Brickmont of Johns Creek for Mom

The staff at Brickmont is truly exceptional and has far exceeded my expectations. My mother has been in Brickmont for 2 1/2 years and during that time there has been very little turnover. They have shown that they truly care about getting to know my mom and me too! When I walk in, just about everyone knows me by name and everyone always greats and/or speaks to me as a work my way from entry to mom's room. This is our first and only Assisted Living facility we have experienced and I am very pleased - my mom is safe, happy, & healthy and that gives me so much peace of mind. I would highly recommend Brickmont of Johns Creek!

Anonymous

Memory Care

Family/friend

October 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
1.0
Staff
5.0
Meals & Dining
4.0

Taking my mom

I was told that they did not have feeders to feed my mom. I chose this community because it is close to my house and my mom can't feed herself. They have feeders. Brickmont was willing to take my mom when others would not.

Anonymous

Memory Care

Family/friend

October 4, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
1.0
Care Services
1.0
Staff
1.0

Bait and switch

Overall experience is a bait and switch. We didnt have any issues with the cleanliness but the staff lied and tried to ignore me to get me to leave. They put our loved one in a non lockdown section on a busy street which is not what we asked for. Our loved one was never fully checked in.

Anonymous

Assisted Living

Family/friend

September 27, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Compassionate staff

They're friendly, generally concerned about their new tenants. So far we have had a great experience. The monthly rate, cleanliness, distance from my house, employees are friendly and have a genuine concern about their tenants.

Anonymous

Memory Care

Family/friend

September 27, 2024

3.0 out of 5 stars
Verified Review

Lovely facility, but many transitions

The facility is lovely. My parents were there when there was a change in management for the facility. In the time after the switch, we didn't see all the improvements the new company promised. They seemed to have issues with backfilling positions when employees were ill, on vacation, etc.. The director of the facility was not exceptionally friendly or approachable. There were definite communication problems between both in-house staff and, for example, the hospice nurse and the facility nurse.

Christine W

Assisted Living

Family/friend

September 25, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Brickmont of John's Creek review

Overall experience. 1 - terrible. It was not a good fit. The medical team prescribed him a very strong medication that caused a serious decline over two weeks without any authorization from me his POA/daughter. The other medication he was on was not given consistently. If they ran out due to Pharmacy not sending they just didn't give patients their medicine and they didn't alert family that the medicine was being withheld. The staff was not patient with my father who has Alzheimer's. They would send him back to his room, sometimes putting hands on him to direct him. He was not at the level of the other patients who were incoherent and couldn't get around. I saw them put hands on other patients to force them in certain direction and even raise their voices to them on multiple occasions. 2. Cleanliness. 3-always subtle smell of urine (this did get a little better after the new company took over). The laundry was not done well at all - they lost his things and ruined some of the clothing. 3. Friendliness of staff. 4 - friendly but always on phones - laughing eating and ignoring the patients. Then carrying on into late night hours disturbing my dad's sleep - he often asked them to quiet down to be told to go back to sleep. 4. Quality of care. 2 - see overall comments. He was not getting groomed and sometimes had same clothes on for couple of days. 5. Meals/Dining. 3 - my dad lost over 20 pounds in two months they never gave me any reports about how he was eating or not eating. I asked them to give him snacks every night and it was hardly done. 6. Activities. 3 - they said they tried to get my dad to participate, but he didn't. 7. Value for Cost. 1 no value - he was not treated well. They treated him like he was mindless when he actually thrives very well around people. He is very social and communicative. The changes in him since he left that place have been amazing, positive and progressive. he was beginning to decline into a shell of nothing in that facility. I am so happy that we got him out after 60 days. I would never recommend this place to anyone. I met another person whose mom was there with elephantitus. She had bandages on her leg that were not changed for well over a week - when he asked they told him he needed to do it because they were not comfortable doing it.

Rhonda

Assisted Living

Family/friend

September 16, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

"Lovely Building, Poor Care Plan Coordination

The price of Brickmont is inclusive of enhanced levels of care when needed. But repeated verbal and emailed requests from my brother and me for enhanced care over the course of three months were not met. Near my mother's death I was told by the executive director that in order to receive needed care, her care plan had to be re written and submitted to the charge nurse. I wondered why no one had explained that at intake, or in response to our repeated requests. But I was grateful that the executive director helped me write up the new care plan, and asked the charge nurse to meet with me. The charge nurse ate her lunch while meeting with me. She told me her life story and expressed empathy, but she said she could not implement the plan for at least 10 days (this was date removed). The plan was never implemented. My mother died on [date removed] I have to reiterate that we asked for a new care plan verbally and by email for months and were never told how to write a request, or how submit it for months. My mother suffered because needed care was never provided.

Chris M

Memory Care

Family/friend

August 26, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best care for the money

After shopping at quite a few assisted living facilities I discovered that Brickmont senior living center offers the most bang for the buck. They are always cordial and friendly every time I visit. My 91 year old dad tells me every time I visit him how nice the place is and the staff is always pleasant. I hope you hat when time comes for me to go to a place like this they will have room for me too!! 10 stars!!!

Anonymous

Assisted Living

Family/friend

August 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Superb caregivers!

[name removed], of the Sales Staff, was very good about answering questions and following up without pestering. And the facility presented well on their website. The virtual tour was easy to follow. Location was important because I wanted to be close enough, but didn't want the facility to be just outside our neighborhood so that I would feel guilty about not stopping by every time I went to the grocery. Daily caregivers are wonderful. Senior admin and nursing staff are very busy and tend to be difficult to get a timely response from.

Anonymous

Assisted Living

Family/friend

July 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

A great fit for my mom!

All would be 5 except activities. I would give activities a 3 simply because there aren't as many on-site activities for residents with dementia that keep them engaged. And, someone needs to remind those residents about the upcoming on-site activities each day because they don't always remember to look at the calendar. The facility is only 4 years old. So, there's not anything wrong with it at this point. Plus, the apartment my mom lives in has a walk-in closet. None of the other five facilities I toured offered that. As of [date removed], Brickmont Johns Creek transitioned their management to Claiborne Senior Living (out of Hattiesburg, MS). However, the staff I interface with have remained as well as many of the med techs and dining staff my mom interfaces with. So, I haven't really noticed any difference yet.

Zatie

Assisted Living

Family/friend

June 5, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brickmont of John's Creek

The staff was wonderful and very helpful, even though my Father was very difficult at times. They worked with me to get a plan to get him better, unfortunately he wasn't very cooperative.

Debbie

Assisted Living

Family/friend

May 29, 2024

3.0 out of 5 stars
Verified Review

It has its pros and cons

My mom passed away back in December. The one aid she had was nice and kind to her. Didn't get to know the other ones cause as soon as I did they did a change they switched directors and either let go of aids are moved them so it was kind of confusing half the time. The place was nice but because of all the moving people aids I'm not sure I would recommend it. Old people need stability. I would like to hope that most of the same staff is still there but the staff chanced hands twice while my mother was there and she was only there a year. It was affordable at the time.

Brickmont of John's Creek

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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