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Bridgeway of Bensenville

303 E. Washington Street, Bensenville, IL 60106

For pricing & availability:
(866) 374-4058
8.1
Review score
145 reviews
Add review
8.1
Review score
145 reviews
  • 5 star
    63%
  • 4 star
    20%
  • 3 star
    8%
  • 2 star
    2%
  • 1 star
    7%
See all reviews
8.1
Review score
145 reviews
2 facilities
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Bridgeway of Bensenville
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Bridgeway of Bensenville community exterior
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Take a virtual tour of Bridgeway of Bensenville a CCRC in Bensenville, IL

Anonymous

Child of resident/client

5.0 out of 5 stars

Our experience

What we like the most about the community is just everything. Our loved one is happy there and we would definitely recommend Bridgeway of Bensenville to other families based on the experience so far.

Read all reviews

Bridgeway of Bensenville

Bridgeway of Bensenville in Bensenville, Illinois cultivates a continuity of care by valuing individuality and dignity. By keeping in mind that each resident is unique and has their own unique needs, we center your care around you. We fill the gap between independent living and skilled nursing care, by providing high-quality services that enable seniors to age-in-place with health and grace.

Our community is beautifully decorated and offers a gorgeous fireplace with comfortable seating, lovely outdoor spaces, and charming, natural gardens. Our passion is to enhance the living experience and provide activities, amenities, social programming, and supportive services to help ensure everyone enjoys a full living experience at Bridgeway of Bensenville. We welcome everyone from different walks of life, and we’re pet-friendly too!

Community Amenities and Services

Our convenient common areas, both indoor and outdoor, provide accessibility and comfort to all residents, including our sun room, billiard room, and various social lounges. In addition to our stately common areas, residents can look forward to delicious meals tailored to their dietary needs and preferences provided by our executive chef in our elegant dining room.

Professional caregivers are available 24/7 around the clock, and individualized care plans serve the unique needs of each resident....

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Bridgeway of Bensenville

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Bridgeway of Bensenville

8.1 out of 10
Review Score145 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.3
Friendliness
4.4
Care Services
4.2
Staff
4.3
Meals & Dining
3.9
Activities
4.2
Value for Cost
4.2

A Place for Mom has scored Bridgeway of Bensenville with 8.1 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Bridgeway of Bensenville has 145 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 145 reviews

Last Updated: 10/10/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

October 10, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
3.0

Would not recommend

1 - 1 Terrible. The staff including the head of Marketing and Executive Director are incompetent and clueless. I've left them both messages and neither have returned my call. 2 - 1 When we moved mom in the room was dirty. We found a broom and swept the floors ourselves. Found the roommate's underwear hanging in mom's bathroom. 3 - 1 Every day the CNAs on duty were playing on their phones instead of helping or interacting with the residents. 4 - 1 First day there the nurse did not have mom's medication. I literally gave the meds to their nurse when we arrived. Head nurse could not verify if mom received any meds all weekend. I found a pill on the floor in her room so maybe???? O ya at dinner time the nurse handed out the meds to the residents. She asked their name and gave them the pills. It's the memory ward! Do they know their own name? Would they just say yes to any name and take the pills? No IDs on any residents. 5 - 1 Again the Head of Marketing and Executive Director have still not returned my calls or texts. They owe us a refund. I gave them a month before the first reminder. It's now two months since we've left. I call them every week and still haven't heard from them. 6 - 3 Mom seemed to like it 7 - 3 Mom seemed to like it but it wasn't very often. 8 - 1 Definitely not worth it. I would NEVER recommend this facility!!

Anonymous

Assisted Living

Family/friend

October 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our experience

What we like the most about the community is just everything. Our loved one is happy there and we would definitely recommend Bridgeway of Bensenville to other families based on the experience so far.

Anonymous

Assisted Living

Family/friend

July 22, 2025

4.0 out of 5 stars
Verified Review

My mom's experience.

Cleanliness: great! 5/5 The whole building is clean and housekeeping 1x/ week. Staff has been very friendly and helpful as well. Check in on my mom in her apt. Lots if daily activities offered and trips around community. My mom only plays BINGO though. She's okay with the food. Not crazy about some choices and sometimes cold. Does not like their coffee. She makes her own in her apartment.

Maxine

Memory Care

Family/friend

July 11, 2025

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
2.0
Meals & Dining
4.0

Marketing team very unorganized.

I would like to start by stating that the nursing staff has been phenomenal with my mother. Great care all around and she is happy there. The administrative team however is very unorganized. It has been a nightmare to get information. If my mother had resources this would be the last place that I would have her.

Anonymous

Assisted Living

Family/friend

September 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Bridgeway of Bensenville review

They've been a bit slow to fix some issues like internet and a list of other items. All in all, people are decent and Mom is pretty happy there. Just would like faster and better responsiveness on smaller details.

Carol R

Assisted Living

Family/friend

September 4, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Stolen Deposit

BEWARE!!! BEWARE!!! BEWARE!!! My mother left the facility in early [date removed], and we still have not received the [fee removed] security deposit. They have given us no reason for keeping the deposit - a letter was not sent in a timely fashion. Their only reason seems to be greed. We will be taking the owners to small-claims court. And we will be suing for double the deposit because they never sent the letter.

Anonymous

Independent Living

Resident/client

August 13, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Bridgeway of Bensenville Review

Right now there is a lot of construction going on so hopefully things will get better when they are finished (which will be years). The physical structure has been neglected for many years and now it's catch-up time. The landscaping is lovely and we are in a residential area which I like very much. We have lost a lot of independent residents because of the raise in rent. I have a 2 BR apartment which is very nice and spacious. I could go on and on, but I won't. All in all, it is a homey place to live. There are only 3 floors which contributes to the cozy feeling.

Anonymous

Assisted Living

Family/friend

June 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
2.0
Staff
5.0
Meals & Dining
3.0

Review for Bridgeway of Bensenville

I would recommend them. The facility offers large living spaces which is uncommon for an assisted living. They are now supportive care.

Anonymous

Assisted Living

Family/friend

June 12, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Bridgeway of Bensenville

It is based on financial ability. If mom was more financially independent, physically and mentally capable, I would recommend someplace else. Because of mom's situation though, Bridgeway offers assisted living and a Medicaid option my mom can afford. The people are very nice and are professional. Mom does have complaints about food and a lack of activities outside the facility

Anonymous

Independent Living

Family/friend

April 3, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
2.0
Staff
5.0
Meals & Dining
5.0

Pros...affordability, clean, safe, good food. Cons...not enough activities

Value for the money you spend is great. Apartments are very spacious and clean. A little dated, but still very nice. Bridgeway is more apartment living. Meaning, it is very quiet and residents keep to themselves. There is not a lot of "communal" activity. There are some activities but not as many as I had hoped. Staff is very friendly and it is a completely safe environment.

Anonymous

Memory Care

Family/friend

December 14, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Friendly community

I am really enjoying my time here. The people, both staff and residents, are just so friendly and caring. The apartments are very large compared to other places that I had seen. I would absolutely recommend Bridgeway of Bensenville to others.

Anonymous

Assisted Living

Family/friend

December 7, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Experience so far

They have never once brought my dad a monthly calendar of activities, and I have mentioned it before. They want him to always sit with a group of people a meal times. Sometimes he is ok with that and sometimes he just wants to eat alone in the dining room (which is fine). So now he always just eats in his room for every meal so he is not forced to sit with others. There is no outside area for residents to hang out, sometimes I see them just in the parking lot. At the beginning, I didn't know who to contact if I had questions or concerns. I had one nurses cell number and they always just told me to text her even though she is not working 24/7, I didn't feel comfortable with that. They do now have a central number which is nice. He never had an initial care plan meeting with the head nurse, I had to ask for it. They told me they do a reevaluation for level of care after 30 days and that hasn't been done yet. The rooms are lovely and very spacious. All the staff there is so nice. It seems to be pricey for what he personally is getting out of it. A lot of other places seem to do a more tailored monthly cost for each individual.

Anonymous

Assisted Living

Family/friend

November 22, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
3.0
Meals & Dining
2.0

A nice place to live with very caring staff

The staff knows who you are and are great! They are very caring! We never met the Executive Director, but [name removed] was a life saver. He helped us more than I can say with a few difficult situations on our end. Communication with the family was wonderful. The nurse called and talked to me for a half hour once trying to help a situation with my mom who wasn't even a resident there. We would still be there if it wasn't for my mom refusing to leave the house. The only disappointing thing was the lack of people doing the activities. My dad is an introvert and would have been willing to do more guided activities, but only 2 or 3 would show up and I saw a lot of cancellation notices up when I went. The value for cost, though, was outstanding. The staff were very caring and it was much appreciated. I had several of them in my phone contacts, which shows how available to communicate with they were. I would highly recommend Bridgeway of Bensenville to others.

Anonymous

Assisted Living

Family/friend

September 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very comfortable for family

My father is currently a resident at Bridgeway of Bensenville and everything about his experience at this facility has been great so far. The cleanliness and friendliness are great. The staff, care services, meals and activities are also really great. Everything has just been wonderful and very relaxing so far. I would recommend Bridgeway of Bensenville to family and friends.

anonymous

Independent Living

Family/friend

March 15, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Comfortable Senior Living

Bridgeway is a very safe, lovely and caring facility. While the building and rooms are not as new as some facilities, bridgeway is clean, and the rooms are absolutely lovely. You do get more for your money than you would at most other living facilities. Bridgeway is great, but most senior seem to be confined to their rooms (their choice) and it's more apartment living/independent living versus a social atmosphere. Some seniors may like to be on their own, but I know there is a lot that like to talk with each other and socialize. I really don't have anything bad to say about Bridgeway. My in-laws came from a facility in Addison that was brand new and they like Bridgeway much much better.

Anonymous

Independent Living

Family/friend

January 10, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

There's been a change in staffing management which has helped. A big thing they can go back to in order to improve is transportation to doctor appointments! The staff communication is great! The food is good and there are three meals a day per day.

Kim M

Assisted Living

Family/friend

November 4, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would Highly Recommend

Staff is friendly and attentive. They get to know the residents well. Atmosphere is very nice!!!!

Bonnie

Independent Living

Resident/client

August 24, 2022

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

The food is the best.

The food is the best. It's a restaurant style. Everyone is just friendly. The care services is great. The staff are really nice. Good activities, entertainers every month. I try to join as much as I can.

Annette

Assisted Living

Resident/client

August 24, 2022

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Nice place

The staff is very nice. This place is very clean. Everyone is just friendly. The staff are great. Food is improving and the activities has also been greatly improving. The cost to live here is good.

Marge

Independent Living

Resident/client

August 23, 2022

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

People are friendly.

People are friendly.

Bridgeway of Bensenville

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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