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Brightview on New Canaan

162 New Canaan Avenue, Norwalk, CT 06850

For more information about senior living options:
(866) 374-4058
12 reviews
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  • 5 star
    75%
  • 4 star
    17%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    8%
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Brightview on New Canaan
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Brightview on New Canaan
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street view of Brightview on New Canaan

Marianne

Family/friend

4.5 out of 5 stars

Great

My mom has been in the Wellspring residence at Brightview since October 2017. We are very pleased with the cleanliness, the incredible caring staff and the number of activities that are arranged for the residents. Thank you!!

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Brightview on New Canaan

Brightview on New Canaan in Norwalk, CT is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care

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Reviews

for Brightview on New Canaan

12 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.5
Friendliness
4.3
Care Services
4.0
Activities
3.8
Value for Cost
4.2

A Place for Mom has scored Brightview on New Canaan with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Brightview on New Canaan has 12 reviews with an average "overall experience" of 4.4 out of 5.

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1-12 of 12 reviews

Last Updated: 2/5/18

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Marianne

Memory Care

Family/friend

February 5, 2018

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Great

My mom has been in the Wellspring residence at Brightview since October 2017. We are very pleased with the cleanliness, the incredible caring staff and the number of activities that are arranged for the residents. Thank you!!

Anonymous

Memory Care

Family/friend

August 15, 2017

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Need To Be More Commutative About The Care They Provide

We did not have a good experience with my mother in law move to this community. We moved her in , and out within a week. They were not able to provide the level of care she needed. I would had liked for them to have been more upfront, and honest when assessing her. It was not the right for her, and it was not good experience for us.

Anonymous

Memory Care

Toured community

July 29, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Nice

We toured the Brightview on New Canaan. The staff was friendly and they answered all of our questions. The community was clean and well kept. It was not the right fit for my mom, we were looking for peers more in line with her mindset and physical agility

Anonymous

Memory Care

Toured community

July 20, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Excellent place. Ability to handle both parents. Lively community, friendly staff.

Anonymous

Memory Care

Toured community

April 12, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Basically brand new and beautifully decorated. The staff and residents were warm, friendly and welcoming. The meals were delicious! Not a lot of "extra" charges so we don't expect any billing surprises. The location is near to my mother's home so she doesn't feel like she has to change everything in her life. She can still go to the same doctors etc. one thing to note is that they only provide transportation for doctor visits twice a week.

RB

Memory Care

Family/friend

April 6, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.5
Care Services
4.5
Activities
4.0

A community for care

Mom lives at this community. The staff and aides are nice and caring, the community is new and clean. The meals could use some improvements to be more age appropriate, softer foods, easier to bite and manage for a senior. They have daily exercise and nice activities that they keep her active with. Monthly entertainment on different floor with well residents, however the staff needs to make more of an effort to encourage residents to participate in entertainment on ground floor. We would overall recommend this community to other families for great environment, care and value. A little more communication and cheerful interactions from management would be appreciated.

Anonymous

Memory Care

Toured community

March 18, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5

Brightview - Memory Care

We have been very happy with the choice we made to have Brightview be the place that would care for our mother with compassion, professionalism, responsiveness, and attention. From the Sales Director and Director and Health Director of the Wellspring Memory Care unit to the Receptionists, Activity Directors, RNs, Chef, and especially the care staff, we're confident our mother is receiving exceptional care. It is a relief to our family that she is safe, healthy, treated with kindness and professionalism, and adjusting to her new home. We visited six locations in Fairfield County and when reviewing all of the assisted living places, we felt Brightview's Memory Care unit (Wellspring) was exceptional. The building itself is beautiful; colors are soft and welcoming; and our mother's room is lovely, with large windows overlooking the atrium. The meals are nutritious, beautifully prepared, and give attention to my mother's needs. In the assisted living area, it feels like a restaurant - residents are given menus, served professionally. In the Wellspring/Memory Care unit, residents are presented with two prepared plates to choose from and if they don't want that, the chef will prepare another option (sandwich, soup, salad, other). We love that the residents are given choices, not only with meals but also with activities. No forcing of activities (which isn't a problem for our mother as she now participates in everything!). The activities cover spiritual (interactive music, Tai Chi, Spa time), physical (dance therapy, walking, tossing games, intellectual (brain games, puzzles, trivia), cultural (baking, art, in the news), and emotional (social hour, tea time, comedy, therapy dogs). Truly a wonderful program and "place for mom" all around.

Julie

Memory Care

Family/friend

November 19, 2016

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
3.0
Care Services
3.5
Activities
3.5

A good place for Mom

Brightview is really lovely. The staff is friendly, the care is good, the facility is new and beautiful. The daily happy hour encourages socializing and the food is excellent. They make a point of encouraging residents to participate in activities and seat people together at meals. It's expensive, but largely because my mother wanted a one bedroom rather than a studio and because she needs a higher level of care. We're very happy she's there.

Anonymous

Memory Care

Industry reviewer

November 7, 2016

3.5 out of 5 stars
Cleanliness
5.0
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
2.0

Beautiful setting needs better activities coordination

My mother would benefit from more intellectual stimulation. Courses by life time learners, understanding modern culture, bridge programs, etc.

Anonymous

Memory Care

Family/friend

August 3, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Lovely and well appointed!

Brightview has many amenities to offer. It is a peaceful and intimate community with a committed staff. It is a new and very well kept community. The director and staff are phenomenal. They were very nice to my mother in law and to our family.

Anonymous

Memory Care

Family/friend

May 29, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Bright view gets our vote!!!

After visiting many Assisted Living/Memory Care communities in Fairfield County, we chose Brightview on New Canaan and have never looked back. Aside from the beautiful premises, the staff is what makes this community so special. Our Mom is in Wellspring ~ Memory Care. The Director, Kathleen Lane works tirelessly, along with the wonderful staff to create a world of dignity, respect, love & endless activities. It has truly blown us away how wonderful the RA's (Resident Assistant's) are to all residents. The endless & creative activities that the activity staff offer everyday keep the residents engaged & entertained. Oh & by the way, the food is great too! We are so thankful that Brightview came to town!!!

Anonymous

Memory Care

Family/friend

May 24, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great New Facility

My mom has been at Brightview for about a month now and although it has been a very hard transition for her (and us), the wonderful, caring and attentive staff at Brightview have made all the difference. No concern is too small, no phone call or email goes unanswered, no favor too big. The facility is bright, beautiful and immaculate. My mom has done more in the past few weeks than she had in independent living during the past 5 years. Her every need is being addressed and our family is kept apprised of her progress on a regular basis. I actually love visiting her there because it reinforces the fact that she is where she needs to be and is in great hands. We thank our lucky stars that she is there!!

Brightview on New Canaan

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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