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Brookdale Bath (Offering HealthPlus)

101 North Cleveland Massillon Road, Akron, OH 44333

For pricing & availability:
(866) 374-4058
8.0
Review score
35 reviews
Add review
8.0
Review score
35 reviews
  • 5 star
    34%
  • 4 star
    35%
  • 3 star
    20%
  • 2 star
    0%
  • 1 star
    11%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Bath (Offering HealthPlus)
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Brookdale Bath (Offering HealthPlus)
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Anonymous

Child of resident/client

4.0 out of 5 stars

Brookdale Bath well worth the look.

I was overall impressed with cleanliness of facility and lack of sterile feel or smell.. more like a hotel or nice resort. Staff has been incredibly friendly and willing to work with our needs.. only gave a 4 due to billing issues I have had and cost issues.

Read all reviews

Brookdale Bath (Offering HealthPlus)

Enjoy your independence to the fullest while receiving compassionate care when you need it, at Brookdale Bath. Located in Akron, Ohio, this vibrant city features many museums, including the Rock and Roll Hall of Fame, the Akron Art Museum, and Kent State University Museum. The Akron Zoo, Stan Hywet Hall and Gardens, and Brandywine Falls are also notable and popular attractions that can be visited here.

At Brookdale Bath, residents are given personalized care plans to match their one-of-a-kind needs and schedules. Whether you’re seeking memory care or assisted living services, your needs can be met. If medical care is needed, the community’s Care Manager — a registered nurse — will coordinate services with your healthcare provider to make life easier for you. Through the Brookdale HealthPlus program, you'll also have access to annual wellness visits, immunizations, and health screenings. Additional support for chronic health conditions, such as diabetes, high blood pressure, congestive heart failure, and COPD, can be provided as well. We’re here to support you in your unique journey.

Rest assured, skilled staff members are available 24 hours a day seven days a week to be alerted to an emergency. A 24-hour security system, as well as keypad entries, are...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Bath (Offering HealthPlus)

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Bath (Offering HealthPlus)

8 out of 10
Review Score35 reviewsWrite a review
Overall Experience
3.8
Cleanliness
3.8
Friendliness
4.0
Care Services
3.5
Staff
3.6
Meals & Dining
3.3
Activities
3.6
Value for Cost
3.5

A Place for Mom has scored Brookdale Bath (Offering HealthPlus) with 8 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Bath (Offering HealthPlus) has 35 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 35 reviews

Last Updated: 9/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 8, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Brookdale Bath

Good staff and good food and yes we would recommend Brookdale Bath to other families based on the experience so far.

Anonymous

Assisted Living

Family/friend

July 22, 2025

4.0 out of 5 stars
Verified Review

Brookdale Bath well worth the look.

I was overall impressed with cleanliness of facility and lack of sterile feel or smell.. more like a hotel or nice resort. Staff has been incredibly friendly and willing to work with our needs.. only gave a 4 due to billing issues I have had and cost issues.

Anonymous

Memory Care

Family/friend

May 13, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
3.0
Meals & Dining
2.0

Lack of compassion and care

We had a very bad experience. The staff lacks compassion and care, they should not be working with the elderly

Don B

Assisted Living

Family/friend

April 2, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My brother has embraced his new home along with the staff and residence

Brookdale Bath has been a life changing ( in the best of ways ) for my brother as a resident and for the rest of his family. The staff is professional and friendly as well as ready to answer questions and provide helpful feedback. The residents are always kind and supportive. Thank you!!

Anonymous

Assisted Living

Family/friend

March 18, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
4.0
Activities
4.0
Staff
2.0
Meals & Dining
1.0

Pros VS Cons

The facility has a home type of feel to it. Two beautiful indoor cats roam around the building named [name removed] and [name removed]. Most of the staff are friendly, welcoming and some of the staff will help more than you think. It can be a challenge to speak to an individual right away if you have concerns about billing, questions for nurse's and activities. The director does not seem to be visibly involved in the day to day but I could be completely wrong about that. From my own experience communication has been a challenge with them. If there is an emergency they do call right away. There are spaces that look like they could use some attention but in the same right, seem rarely used. The dining room is always clean, but I feel the food lacks nutritional value, this can be because for many reasons, lack of staff, lack of space to prep, cook and serve, not enough experience kitchen staff and the menu is giving them from the main Brookdale head quarters/ Chef. The building is locked at specific time at night, providing safety both from within sides and out. I feel my experience with Brookdale Bath has been ok.

Anonymous

Assisted Living

Family/friend

March 6, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Brookdale Bath

after the initial move in it dropped to possibly a 1. Cleanliness of the facility on a good day is a 2, .Friendliness - daytime - 4; evening/night 1.5. Administrative staff is not straight forward 1. What they could improve on -Communication with residents and families. Compassion for residents. Consideration for residents' belongings (Many times, soiled sheets were in my loved ones' closet, making everything stink. Then, when washed- items were washed with bleach that irritated my loved ones' skin and discolored all of his clothes) Work on communication tones - residents do not appreciate being talked to in condescending manners. The facility had nice qualities. But they are greatly over shadowed by the issues. With the 6mo that my loved one was there the entire staff outside of admin changed. Nursing director. Marketing person. Care staff. It was hard to keep up with who was taking care of the residents. There was some misleading things that occurred. My loved one should never have been accepted there. He needed a higher level of care, but they assured me they would take care of him. After multiple falls, and trips to the ER a hospital stay and rehab stay, it was no appropriate for him. But money talks.

Larry

Memory Care

Family/friend

January 15, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Not the best for memory care

I can only comment on dementia patient care. On weekends there were times nurses aids were pulled from the other departments and I don't think they were fully trained in caring for dementia patients. The dementia residents were confined to a single wing of the facility. The in/out door slams too loud and the small hallway where they kept the residents always had a TV blaring too loud. The staff were wonderful and it was a great place, but not the right place for dementia care.

Anonymous

Assisted Living

Family/friend

May 15, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Review for Brookdale Bath

Initially it is great, the honeymoon phase - they get you in the door and it is good. As your loved one is settling in it changes. Rooms are to be cleaned by staff at least once per week. It doesn't happen. Housekeeping is subpar all around the building. Overall it is not the worst place.

Anonymous

Assisted Living

Family/friend

April 1, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
4.0
Meals & Dining
3.0

Not recommended

Poorly managed negatively affecting residents with the burden placed on residents and families. Unprofessional Inconceivable High employee attrition 15 months was way too long but gave the ED a fair chance to improve matters. Unfortunately, this did not occur. Short work schedules for both the ED and Business Manager. Lost their Chef and many others.

Anonymous

Memory Care

Family/friend

February 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.5
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Wonderful facility and staff. I would highly recommend it.

The memory care unit is only part of the facility and the staff is there for all residents. I love the therapy cats and the staff is very friendly. I don't think they are fully trained for late stage dementia however.

Anonymous

Memory Care

Family/friend

November 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Realizing what's best for your loved one's safety, independence and dignity

My mom was previously a resident at Brookdale Bath and the overall experience at this facility was patiently good. I was in an emergency-type of situation, along with being overwhelmed. The staff at Brookdale really helped guide me through the process of this new normal for my mom as well as for myself. I would recommend Brookdale Bath for Memory Care to others.

Anonymous

Assisted Living

Family/friend

March 17, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Overall recommended

My experience was good overall.

Cathy

Assisted Living

Family/friend

February 22, 2023

3.0 out of 5 stars
Verified Review
Friendliness
3.0
Value for Cost
3.0
Care Services
4.0
Staff
1.0
Meals & Dining
4.0

Not Perfect

They don't answer my emails, and don't communicate very well. I would not recommend this community. The food is okay. They need to improve on communicating. Overall, I am not happy.

MO

Assisted Living

Family/friend

August 22, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

The staff cares about the patients

They are doing a good job with all residents. They do personal cleaning, and clip their finger nails. They do a good job. The staff has been very helpful. The food is okay but it's more nutricious rather than fancy. They have activities, and sometimes take the residents out on a various occaions, and they have a live musican on Friday's. It's expensive but good value for the money, and my loved one is getting better care, than they were being at home. The staff tries to bare with the patients, they really do care and try to do their best.

anonymous

Memory Care

Toured community

August 8, 2022

4.0 out of 5 stars
Verified Review

Tour experience

Brookdale Bath is a nice place but too far location wise to have to go back and forth to visit our loved one. Where she is at now we go to visit every single week and the drive here would have been too far. Other than that it looked like a great facility.

anonymous

Assisted Living

Toured community

July 1, 2022

4.0 out of 5 stars
Verified Review

Tour experience

I had a pretty good tour experience with Brookdale Bath. The reason I did not choose this facility was because I am a maintenance guy and I could tell it was not kept up as well as another place I was looking into. It is also not as new though.

Carey H

Memory Care

Family/friend

February 4, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0

Highly recommend, great experience

We went with Brookdale Bath because when I interviewed them I liked the staff, they were willing to transfer her out of a memory care if she got better. They got to the hospital quickly to do her assessment which was very nice as well. They do have some resident cats and my mother in law loves cats. The location is great for us. They lost their chef and they have just hired a new one. They admitted that the chef was not very good and we liked that they were transparent about it. I do think they could use some updates on the rooms, but the one she had was great. They have board meetings with the residents every month to discuss likes and dislikes of the facility. Every Friday they have a cocktail hour, their variety of activities are great. I would definitely recommend and already have.

George P

Memory Care

Toured community

September 30, 2021

4.0 out of 5 stars
Verified Review

My tour review

I did not like this community to much. The tour guide was nice however, the facility just seemed older and outdated.

Robin

Assisted Living

Family/friend

January 22, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

A Great Place for Mom

This community has been great. I would highly recommend. My Loved one loves it here.

Kim

Assisted Living

Family/friend

December 31, 2020

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
3.0
Meals & Dining
2.0

not appropriate for bed ridden patients

I am rating this bases on my experience with Brookdale and my mother who was bed-bound. this community is not appropriate for bedbound residents and really is only ok for mobile and active seniors. I would not recommend it for seniors who are no mobile or active. The community was not honest with us about the pricing, there were increases when there was no additional care needed or they increased it and did not provide the care.

Brookdale Bath (Offering HealthPlus)

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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