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Brookdale Bellevue AL/MC

4330 Onondaga Boulevard, Syracuse, NY 13219

For pricing & availability:
(866) 374-4058
8.5
Review score
67 reviews
Add review
8.5
Review score
67 reviews
  • 5 star
    44%
  • 4 star
    22%
  • 3 star
    21%
  • 2 star
    4%
  • 1 star
    9%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Bellevue AL/MC
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Brookdale Bellevue AL/MC
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Brian D.

Child of resident/client

5.0 out of 5 stars

Brookdale Bellevue - a caring place

Brookdale Bellevue provided a positive environment with caring people. Our mom was a very picky eater and was always happy with the meals. We would recommend!

Read all reviews

Brookdale Bellevue AL/MC

Located near Western Lights Shopping Center, Wegmans, and St. Ann Parish, you will find Brookdale Bellevue tucked away in a peaceful, wooded area of Upstate New York. Many residents enjoy watching the natural wildlife and exploring the local region. The community is close to many grocery stores, doctors’ offices, restaurants, and unique shops.

Brookdale Bellevue is located on one convenient level to provide ease of access and navigation for residents. There are 20 apartments available in the memory care neighborhood, and 67 apartments in assisted living. Here, residents with different cognitive levels and abilities can receive the care they need in an inclusive, homelike, and calming environment.

Residents of Brookdale Bellevue can look forward to custom memory care programming and tailored assisted living services. Through the exclusive Clare Bridge memory care program, residents are provided with a minimum of six enriching activities each day to encourage the use of their skills. These activities are also designed to boost social connection and may include brain-stimulating games, and group exercises such as dancing. Regardless of your needs, you can find person-centered care here. Trained team members are prepared to assist with medication management, grooming assistance, mobility assistance, and so much more.

Rest assured, staff...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Bellevue AL/MC

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Bellevue AL/MC

8.5 out of 10
Review Score67 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.2
Friendliness
4.3
Care Services
3.9
Staff
4.3
Meals & Dining
4.1
Activities
4.3
Value for Cost
3.8

A Place for Mom has scored Brookdale Bellevue AL/MC with 8.5 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Bellevue AL/MC has 67 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 67 reviews

Last Updated: 9/19/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Brian D.

Assisted Living

Family/friend

September 19, 2025

5.0 out of 5 stars
Verified Review

Brookdale Bellevue - a caring place

Brookdale Bellevue provided a positive environment with caring people. Our mom was a very picky eater and was always happy with the meals. We would recommend!

Anonymous

Assisted Living

Family/friend

August 12, 2025

4.0 out of 5 stars
Verified Review

our family's experience

The staff are all very friendly and responsive. My father really likes it there, which was a bit of a pleasant surprise! He says he really likes the food, and has made friends.

Anonymous

Assisted Living

Family/friend

August 1, 2025

4.0 out of 5 stars
Verified Review

Review for Brookdale Bellevue AL/MC

Although my Aunt complained a lot about the food, I do believe that was just her cancer and side effects. When she passed, it was very obvious how much everyone cared for her. I would recommend Brookdale Bellevue for families who need their member to be in a safe environment. The residents are all very friendly overall.

Anonymous

Assisted Living

Family/friend

July 17, 2025

2.0 out of 5 stars
Verified Review

assisted living not very assisted

Some of the staff were friendly, others were not. Their idea of assisted living wasn't particularly assisted. The food was not good. Everything was poor quality, canned vegetables, processed foods. For over four thousand dollars a month it was not worth it. I ended up moving my mom into my house where she is doing MUCH better.

Anonymous

Assisted Living

Family/friend

June 4, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Brookdale Bellevue AL/MC

More staff, nurses who care. Make sure they have no personal needs, the staff does not care.

Maureen R

Assisted Living

Family/friend

April 5, 2025

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
3.0
Meals & Dining
3.0

Needs interior updating. Sister states getting a timely response for assistance AND follow through is not dependable.

Building needs a brighter cheerier atmosphere. A fresh coat of paint; less "dark wood". Building showing its "age". Interior face lift needed. Staffing- on/off again; ....hear "their shorthanded" more than I'd like to hear. Times they don't follow through when asked to get or do something. Some aids could be a bit warmer towards residents. It feels sometimes, you are bothering them or interrupting what they were doing (texting)... Activities- could use a few new activities.

Anonymous

Assisted Living

Family/friend

March 18, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Would recommend this assisted living facility

The staff is Very friendly and knows each resident by first name. The facility isn't a 5 star hotel, but good value for the price. We wish it was located closer to our home and have had issues with the laundry service not returning clothes. Otherwise we are very happy with this facility.

Anonymous

Assisted Living

Family/friend

March 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Bellevue

Staff are all extremely caring and welcoming from the start. There was bed, dresser and wardrobe. We didn't bring any furniture, just family photos. They provided TV. Assistance provided for all needs.

Ron Marshall

Memory Care

Toured community

February 19, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Mom's new home

My mom has dementia and needs help with just about everything, my dad was her caretaker and passed, I realized that we wouldn't be able or capable of taking care of her, I'm so glad that I contacted A Place for Mom they made it easy to get Mom a place that fit her needs and ours. Brookdale Bellevue is a great place for her journey to start, they help her with daily routines and have structured days that keep her busy and engaged with everyone. Anything she wants or needs is filled here, we are happy with the care she is receiving and glad that they are friendly and helpful. So happy to A Place for Mom and Brookdale Bellevue for everything you have and continue to do to help Mom and us.

Christopher

Memory Care

Family/friend

January 13, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
1.0
Care Services
2.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

I would definitely recommend Brookdale.

My father gave 42 years of his life to society. He was in the service followed by 42 years as a volunteer first responder. He's now paying over [fee removed] cash a month to live. The out of pocket cost seems a bit high. I understand the cost of running a facility like Brookdale is high but raising the cost over [fee removed] a year when he gets pennies on his social security is just wrong. I often wonder why he gave so much of his time to help others

Anonymous

Assisted Living

Family/friend

November 5, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent facility

I had no complaints. I thought the facility and staff was excellent. They were very accommodating and they always contact me if their was an issue with my mom. I could visit any time. I highly recommend them and i have.

Linda L

Assisted Living

Family/friend

October 9, 2024

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0
Staff
3.0
Meals & Dining
2.0

Disappointed

My family member whom I entrusted care to Brookdale Belview is not happy. She has seen so many things in her first month of residence. She has been given pills in a wet glass. I myself was on a FaceTime call with her one evening and mentioned she had pulled the emergency pull cord and no one is responding(20 minutes). I had to call the desk and let them know she needed help. Fortunately this time was not a medical emergency. I called the office in the morning and they did resolve the problem(the emergency cord was not operating! She had just moved in and I would have assumed emergency devices would have been tested. She has told me the food is very salty and the menu is not up to the “dining experience “ as was sold to us on our initial visit.I only hope that staff is better trained, and medical professionals are on site. she tells me that the Doctor only comes once a month. We understood there is 24/7 medical staff on site, not true. Very disappointed.

A

Assisted Living

Family/friend

August 28, 2024

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Staff
1.0
Meals & Dining
3.0

Awful experience

My mother fell her first day there and pressed her button. No one came for 30 minutes as she laid on the floor watching blood drop from her head. She finally called my brother, who called Brookdale to go to her room. She was sent to the hospital and had to get staples in her head and her ear glued. When she got back, I asked if someone could wash her, since she has dried blood on her face, hair, clothes, and said they didn't do showers on weekends, but finally found someone to wash her. She has a bowel accident, but the nurses said that they don't do that, so she day on her own feces for 24 hours. Her PT nurse came and said she needed to leave here immediately as her health was in worse danger being here due to their lack of attention and possibility of infection. When she didn't receive her Parkinson's medicine, she rang her been and no one came. Brookdale says their lack of response was because my mom wasn't using her button correctly, which would also be a huge concern.

Anonymous

Assisted Living

Family/friend

July 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Bellevue AL/MC

Maybe the memory care unit would have been better for my mother but it wasn't suggested. She didn't participate in activities as much as I wanted her too. She did enjoy it when they had entertainment.

William F.

Assisted Living

Family/friend

June 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Bellevue AL/MC

I would recommend Brookdale Bellevue and already have to various people considering elder care.

Laura W

Memory Care

Family/friend

June 5, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Staff
1.0
Meals & Dining
1.0

Run!

This facility doesn’t even deserve 1 star??????. My husband was in the facility for only 3 full days and within that short period of time he became extremely dehydrated and collapsed in the hallway?????? I had just walked in to the facility and looked down the hallway and saw my husband reach for the wall and collapse. What timing!! It was horrible. He was burning up, his shirt was soaked with sweat/he had urinated on himself, his pants were soaked right through/ I was talking to him to let him know I was there for comfort, he was so out of it, he didn’t know I was there. I screamed to call 911!! It took awhile before anyone from Bellevue even came over. He was surrounded only by the residents??????. [name removed] was in the hospital for almost 2 full weeks. When my husband arrived at Bellevue he could walk and feed himself. Afterwards, he had lost 28 pounds and he was so weak he couldn’t do anything on his own. He now needs a 2 person assist. This healthcare system has failed my husband????

Anonymous

Assisted Living

Family/friend

February 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Kind, Compassionate staff

[name removed] was kind and compassionate. I don't know if she is still there. The facility was beautiful, comfortable and convenient. I would strongly recommend Brookdale Bellevue to others.

Anonymous

Memory Care

Family/friend

February 21, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly Staff

Availability and location. It's also smaller, which we liked. Price is reasonable. Friendly.

Anonymous

Assisted Living

Family/friend

January 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Review for Brookdale Bellevue AL/MC

So far, so good. They seem to care about their residents. It seemed to be the best fit for my Mom's needs. Location also played a role for us.

Diane

Assisted Living

Family/friend

December 12, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Bellevue AL/MC

If a friend asked me about my experience. I would say that the staff is very friendly. [name removed]was wonderful, giving a thorough tour and providing all the answers to the questions we had. The residence seem to be quite clean as well.I believe this place was picked over others, due to the value. Also our positive experience with todd played a big part in it.

Brookdale Bellevue AL/MC

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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