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Brookdale Centre of New England

600 Centre of New England Boulevard, Coventry, RI 02816

For pricing & availability:
(866) 374-4058
9.0
Review score
66 reviews
Add review
9.0
Review score
66 reviews
  • 5 star
    47%
  • 4 star
    32%
  • 3 star
    11%
  • 2 star
    5%
  • 1 star
    5%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Centre of New England
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Brookdale Centre of New England
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Anonymous

Child of resident/client

5.0 out of 5 stars

Brookdale Centre of New England

What we think the community could improve on would be bathing the patients, sometimes I come and my moms face is not washed or her teeth not brushed

Read all reviews

Brookdale Centre of New England

At Brookdale Centre of New England, you’ll have the support you need to create the lifestyle you desire most. With our assisted living services, you receive day-to-day help with medication management, dressing, bathing, and other tasks. You’ll no longer have to worry about lawn maintenance or housekeeping, either. And when it comes to meal preparation, our culinary team serves nutritious meals each day to satisfy different palates and dietary needs.

If you require memory care now or in the future, you’ll have access to person-centered dementia care services, right on our community campus. Through the Clare Bridge program, you can find a sense of belonging and purpose. Build new friendships and redefine your independence while doing some soul-searching. Each day is a new opportunity for you to get creative and live your best life.

In your free time, you’ll have no shortage of opportunities to stay occupied and have fun. Sprinkled about the community you’ll find a quiet library, a beauty salon, a theater, meeting rooms, and a general store for your convenience. Additionally, you’ll have access to many convenient perks. Be sure to take advantage of the concierge and transportation services, as well as our on-site postal services. Throughout...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Centre of New England

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Centre of New England

9 out of 10
Review Score66 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.4
Friendliness
4.5
Care Services
4.2
Staff
4.7
Meals & Dining
4.3
Activities
4.1
Value for Cost
4.0

A Place for Mom has scored Brookdale Centre of New England with 9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Centre of New England has 66 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 66 reviews

Last Updated: 10/14/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

October 14, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Brookdale Centre of New England

What we think the community could improve on would be bathing the patients, sometimes I come and my moms face is not washed or her teeth not brushed

Jean

Memory Care

Family/friend

October 11, 2025

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
4.0
Value for Cost
1.0
Care Services
4.0
Activities
1.0
Staff
3.0
Meals & Dining
2.0

Made a bad choice

The dementia unit is awful. My mom was there and there were never activities other than playing music and exercise sessions. I came in many times and she was wearing clothes stained with food. I tried reaching out but you could never get a call back from the manager there.

Anonymous

Assisted Living

Family/friend

October 6, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Brookdale Centre of New England

you get what you pay for and only what you pay for. There was a homey feeling to the place. Very clean.

Anonymous

Assisted Living

Family/friend

October 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Brookdale Centre of New England

Every staff member and resident is very nice. Residents all happy

Anonymous

Assisted Living

Family/friend

September 30, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Centre of New England

I do recommend all the time when speaking to others. The food is really good. Great activities. It has been great. She now says it is her home.

Anonymous

Assisted Living

Family/friend

May 28, 2025

4.0 out of 5 stars
Verified Review

Review for Brookdale Centre of New England

My father felt like they were understaffed and didn't have a variety for dietary allergies. But it was clean and very friendly and helpful. They always responded to my father. It's just there was a lot of turnover.

Anonymous

Assisted Living

Family/friend

January 10, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Brookdale Centre of New England Review

The in house staff was 100% dedicated to making every resident comfortable and happy, and safe. I think residents do need to have their own primary care physician if they have any medical needs at all. One area of improvement would be increasing staff and whatever insurance and budgeting needed to be able to take residents to appointments or regular events, like church, or just any event outside the facility. The van driver was wonderful but the van was not always in use or available. For residents that need physical help but still want to go out and do things that would be a big add to this facility and a huge help to the family members that cant afford additional caregiver service and also just can't be in two places at once because they have other family obligations. Also - this is very specific but I think potential residents should know the limitations - if the resident needs to be in an electric wheelchair, as opposed to just a walker - the van transportation had limited capacity during the large group outings to accommodate an electric wheelchair. Again, very specific! But thats the situation my father was in - he was right on the border of assisted living and a skilled nursing home. So some things, like the additional licenses Brookdale Coventry has for skilled nursing - were an absolute game changer for us. (Continence care!) But then other things, where he could be more independent, like to go out for an outing - it probably could have been more comfortable for him if he could have been in his electric wheelchair. It's a balance, and Brookdale staff were amazing honestly. They really did their absolute best to give him the best experience he could have.

Anonymous

Assisted Living

Family/friend

December 9, 2024

5.0 out of 5 stars
Verified Review

Helpful things to consider when moving to Assisted Living

1. The overall experience was good. If you are an outgoing person, make friends easily, you will do well at Brookdale. 2. The facility was always clean. 3. The staff at Brookdale was always very friendly and helpful. 4. The quality of care was always good, the staff was very caring and available to help you. 5. The administrative staff was excellent. They were very helpful answering questions, and in resolving any problems that arise. 6. The food was good. If you didn't like what they were serving they would provide alternative options to choice from. 7. They do have activities for residents. 8. If you are a resident that can do for themselves assisted living is a reasonable option for you. It can become expensive if you need the staff to help with your care. They charge extra for each service they provide. They charge a monthly rate, and if you need extra help those charges are added to your monthly bill. It can get very expensive.

Anonymous

Assisted Living

Resident/client

October 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Centre of New England

They are truly the best!!!!

Elizabeth

Assisted Living

Family/friend

June 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale is a Caring, Friendly, Accommodating, Activity Driven Community which includes three delicious meals and.....

My mother n law is settling into Brookdale nicely. The staff and residents that I have experienced when visiting have been just wonderful. The food and activities are of quality, and her overall experiences have been successful to date. I would rate all 7 areas with 5. Thank you for reaching out. Brookdale is a Caring, Friendly, Accommodating, Activity Driven Community which includes three delicious meals and desserts encompassed within a lovely environment

Anonymous

Assisted Living

Family/friend

June 3, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

A lovely find

They could improve their food selection and preparation. Understandably it's hard to cook for a crowd, but improvements could be made to make the food more pleasant to eat. A few of the rank and file staff are perhaps not as friendly or caring as you'd hope, but overall everyone is great and it's a nice place to be and people are helpful.

Mary L

Assisted Living

Family/friend

May 22, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Hands down best care

Amazing staff I sleep well knowing my mom who is on hospice is there. Call lights are answered timely and they go out of there way to help. The food is also a plus. So many choices if my mom doesn’t like what’s on the menu

Anonymous

Assisted Living

Family/friend

February 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

knowledgeable staff, so far so good, would recommend

They had a slightly younger group of residents, a good number of males (I was finding a place for Dad) and most importantly this Brookdale facility has licenses for a higher level of care than other traditional assisted living facilities. So he should be able to stay here for a longer time until he needs more Skilled nursing. Every employee has been very friendly and knowledgeable. For residents with high level health issues, finding an outside primary care physician may be recommended for best healthcare.

Anonymous

Assisted Living

Family/friend

January 24, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Our Experience

Our experience with Brookdale Centre of New England was mostly not good. My loved one was moved to Memory Care, which we were not prepared for and was not the experience that we were sold. They also seemed short staffed.

Anonymous

Assisted Living

Resident/client

November 21, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Brookdale Centre of New England review

We truly love and appreciate the love and caring that the Brookdale Centre of New England staff team has extended to me. It has made my stay here very pleasant

Anonymous

Assisted Living

Family/friend

November 3, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
1.0

Inconsistencies in care I would not recommend.

Most staff is friendly but there is a lack of communication between staff. The food choices are very few and food is way overcooked. There is definitely room for improvement this community could do to better the experience.

JC

Assisted Living

Family/friend

October 26, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Review for Brookdale Centre of New England

I would say that the community is filled with wonderful people looking to include newcomers. We picked this community because of the initial appearance on the first tour, price, availability, and location.

Cynthia

Assisted Living

Family/friend

October 18, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Caring friendly place.

The staff is very friendly and committed to making sure my mom is comfortable and feels noticed and valued. I just wish assisted living and memory care facilities in RI had 24 hour front desk service

Anonymous

Assisted Living

Family/friend

June 9, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

our families experience

What has made Brookdale Centre such a good experience so far are the people that work there, they are so nice. They have a good selection of activities for the resident to participate in. Their outdoor area is also nice. Based on the experience we have had so far, we would recommend this community to other families.

Anonymous

Assisted Living

Family/friend

May 3, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Warm, Caring and Homey

Brookdale Centre of New England is amazing! What we really like about this community is that its warm, very inviting, it prepared great food for the residents and the staff members keep up wonderful communication.

Brookdale Centre of New England

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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