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Brookdale Charleston Gardens

800 Association Drive / Northgate Business Park, Charleston, WV 25311

For pricing & availability:
(866) 374-4058
9.7
Review score
39 reviews
Add review
9.7
Review score
39 reviews
  • 5 star
    63%
  • 4 star
    21%
  • 3 star
    8%
  • 2 star
    3%
  • 1 star
    5%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Charleston Gardens
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Brookdale Charleston Gardens
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Gina

Child of resident/client

5.0 out of 5 stars

Review for Brookdale Charleston Gardens

The staff genuinely care about the residents! Definitely, I would recommend Brookdale to others. The medical staff are knowledgeable and on top of any medical changes in their residents. The PT department is excellent and really seem to care. The rest of the staff are even attentive to family who visit and have concerns.

Read all reviews

Brookdale Charleston Gardens

At Brookdale Charleston Gardens, residents can look forward to engaging days, homemade meals, and support when needed. Located in Charleston, West Virginia, a highly navigable riverfront city that is loaded with one-of-a-kind restaurants, you will find there is an abundance of history, music, and recreational activities all around you.

Back at home, you can find personalized assisted living and memory care services, as well as assistance with transportation, meals, housekeeping, and more. Do you need help with activities of daily living, such as bathing, dressing, or managing medications? Brookdale’s staff will create a customized care plan to help ensure that your care needs are promptly met. Residents’ family members find peace of mind knowing staff is available 24 hours a day, seven days a week to be alerted to an emergency. As an extra precaution, a 24-hour security system is in place to provide on-site monitoring. Some convenient perks available here include the community beauty/barber shop, postal and concierge services, pharmacy, and cozy fireside living room. As a pet-friendly community, we encourage you to bring your beloved cat or dog along. Spend an active afternoon together and enjoy the scenic walking paths and fresh air, or relax and embrace the...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Charleston Gardens

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Charleston Gardens

9.7 out of 10
Review Score39 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.3
Friendliness
4.5
Care Services
4.3
Staff
4.8
Meals & Dining
4.6
Activities
4.3
Value for Cost
4.1

A Place for Mom has scored Brookdale Charleston Gardens with 9.7 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Charleston Gardens has 39 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 39 reviews

Last Updated: 9/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 8, 2025

5.0 out of 5 stars
Verified Review

Worth looking into

I would recommend to others. I would add that the staff is very nice and professional.

Gina

Assisted Living

Family/friend

August 26, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Charleston Gardens

The staff genuinely care about the residents! Definitely, I would recommend Brookdale to others. The medical staff are knowledgeable and on top of any medical changes in their residents. The PT department is excellent and really seem to care. The rest of the staff are even attentive to family who visit and have concerns.

David

Assisted Living

Family/friend

August 8, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

The right fit.

The experienced and dedicated professionals made an impression during our initial tours and continue to deliver courteous & prompt service during and after move in. In the several months of residency the facility and staff continue to exceed our expectations.

Anonymous

Memory Care

Family/friend

July 17, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our Family Experience

They were great. Information about the Memory Unit. Yes, we would recommend this community to other families based on the experience so far.

Christy M

Assisted Living

Family/friend

May 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The best in town

In a world where more and more require assistance just to live, we are fortunate to have such a warm and caring facility to look after our loved ones. Enrichment programs, chef-prepared meals, innovative solutions to difficult matters this makes Charleston Gardens the premier-place for those who can't live alone. Caregivers love our family like we do.

Anonymous

Assisted Living

Family/friend

May 16, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Management, direct care and campus

Not enough space to express how much Charleston Gardens means to me as POA/MPOA and my aunt. My aunt hasn't just lived at Charleston Gardens for nine years, she has THRIVED! At 97, they've taken such amazing care and interest in her whole health. So many people to credit but it starts at the top with management. [name removed],[name removed],[name removed],[name removed][name removed],[name removed][name removed],[name removed], and all director I've encounter are phenomenal and consider every resident their family. I live over an hour 1/2 away and had the opportunity to move her closer to me. Although it would be more convenient for me, it would be unfair for her to move from the safe space she's considered home for 9 years. The facility and campus are beautiful and well-maintained. It doesn't feel like an "institution" or nursing home. It is always seasonally decorated and festive. If the time has come for your family to make the difficult decision about placement for your loved one(s) please don't hesitate choosing Charleston Gardens. Nine years is long time to see people for who they are. Skilled, compassionate, dedicated staff is what you will find at Charleston Gardens. This has been the best choice for my family and I'm confident it will be the right choice for yours.

Anonymous

Assisted Living

Family/friend

March 20, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Review for Brookdale Charleston Gardens

Most staff very friendly. Some treat every patient as if they were children. I would with the recommendation that you stay on top of oversight to make sure all is going as promised

G. Frye

Assisted Living

Family/friend

November 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Charleston Gardens

These people went to bat for my FIL when a rehab center was going to kick him out no matter what and it was a weekend. Normally Brookdale doesn't admit on the weekend, but the rehab center got belligerent with them. So Brookdale stepped up and admitted him that day. They went above and beyond what most places would have done.

Anonymous

Memory Care

Family/friend

October 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Charleston Gardens review

We've been very pleased with Brookdale. We like the staff the most, they are very friendly and have good communication.

Anonymous

Memory Care

Family/friend

May 1, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Quality care/ facilities

The staff in memory care is wonderful. Sad that [name removed] is leaving, hats off to her . The other girls treat my mother very well also. I would and already have recommended Brookdale Charleston Gardens to others I know, looking for care for their loved ones.

Jerry M

Assisted Living

Family/friend

April 30, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Meals & Dining
5.0

A good place for my father to be.

Beu W

Assisted Living

Family/friend

April 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Fantastic Facility

I currently have a relative living at BCG and my MIL was a past a resident. I can't say enough good things abut the physical facility and especially the staff. From top down management the knowledge and competent advice we received was so beneficial. The clinical staff are well trained and competent.

Anonymous

Assisted Living

Resident/client

April 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place

Excellent experience, staff friendly nad helpful, beautiful location. Outdoor area for walking. Appreciate how caring the staff is to everyone.

John A

Assisted Living

Family/friend

April 3, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Like family

The caregivers treat my dad like he is part of their family. Gentle and kind.

Lynn A

Assisted Living

Family/friend

April 3, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

We have been very pleased with the Brookdale Community. Mom has been well for. The facility is convient, clean, cared food is nutritious, dining room well appointed and service is very good. I'm very happy with nursing.

Shamblin family

Memory Care

Family/friend

July 11, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

no complaints, couldn't be happier, well run facility

Everything has been great. The facility is well maintained, all of the staff, regardless of position has been wonderful. No complaints from this family! Every staff member has my mothers well being at heart, we as a family all agree.

Karly E

Assisted Living

Family/friend

October 20, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

An Outstanding Retirement Community

My dad is a veteran, and they have a program called Elder Life where they work with veterans to the extreme. That program has helped us tremulously in this time of need. From the other assisted living homes we looked at, Brookdale Charleston Gardens is top notch. Even the smaller rooms are a decent size. His has a refrigerator and microwave, but no kitchen sink. There are larger options with more amenities if you chose to go that route. It's like living in a smaller, more intimate community where they try to get every everybody involved, and they do a great job with that. The activities are very nice. They had a hay ride the other day with a place set up for pictures with baes of hay. And I've been VERY happy with how clean the facility is.

Linda

Assisted Living

Toured community

June 24, 2022

5.0 out of 5 stars
Verified Review

My Tour Experience at Brookdale Charleston Gardens

Nice community with good staff. The location was a little further from family and friends than we wanted.

anonymous

Assisted Living

Toured community

May 17, 2022

4.0 out of 5 stars
Verified Review

Community Tour

Our tour at Brookdale Charleston Gardens was fine. It was probably as good as the place we chose. It just came down to personal preference.

L T

Assisted Living

Toured community

April 25, 2022

5.0 out of 5 stars
Verified Review

My Tour Experience at Brookdale Charleston Gardens

This was a good community. The location was not convenient for the family to visit our loved one.

Brookdale Charleston Gardens

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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