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Brookdale Charlotte East

6053 Wilora Lake Road, Charlotte, NC 28212

For pricing & availability:
(866) 374-4058
9.4
Review score
108 reviews
Add review
9.4
Review score
108 reviews
  • 5 star
    54%
  • 4 star
    28%
  • 3 star
    11%
  • 2 star
    5%
  • 1 star
    2%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Charlotte East
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Brookdale Charlotte East
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Kim B

Child of resident/client

5.0 out of 5 stars

Lovely place

We recently moved my father-in-law to Brookdale and couldn’t be happier. The facility is nice and comfortable and the staff have been great. Everyone has been very welcoming to him and have been super helpful during this transition. So glad we chose Brookdale!

Read all reviews

Brookdale Charlotte East

Make yourself at home and enjoy an exceptional senior living experience at Brookdale Charlotte East. Whether you are seeking independent or assisted living, you get to determine how much daily support you receive. Here, residents receive personalized care plans to match their individual lifestyles and preferences. Whether it’s assistance with medication management, bathing, dressing, or with any number of additional tasks, Brookdale’s compassionate team strives to provide a structure and routine that works best for everyone. Plus, residents can find relief from tedious chores like housekeeping, home maintenance, and managing laundry and meals. The culinary team, for example, provides a variety of flavorful options in a restaurant-style environment, with linen tablecloths and upholstered dining room chairs.

Staff members also work diligently to provide peace of mind through heightened security measures. This is why Brookdale’s team is available 24 hours a day, seven days a week to be alerted to any emergencies, and a safety alert system is also used. The community offers a number of on-site conveniences, like a therapy room and charming guest suites. There’s also a beautiful outdoor garden and scenic walking paths for nature-loving seniors to enjoy. With so many amenities, you'll find your golden years becoming...

Senior living options offered

  • Assisted Living
  • Independent Living

Brookdale Charlotte East

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Charlotte East

9.4 out of 10
Review Score108 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.2
Friendliness
4.4
Care Services
4.2
Staff
4.5
Meals & Dining
4.1
Activities
4.2
Value for Cost
4.1

A Place for Mom has scored Brookdale Charlotte East with 9.4 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Brookdale Charlotte East has 108 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 108 reviews

Last Updated: 9/26/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Kim B

Independent Living

Family/friend

September 26, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Lovely place

We recently moved my father-in-law to Brookdale and couldn’t be happier. The facility is nice and comfortable and the staff have been great. Everyone has been very welcoming to him and have been super helpful during this transition. So glad we chose Brookdale!

Anonymous

Independent Living

Family/friend

September 12, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Our experience

The staff is amazing. My dad loves his apartment! The dining is first class. They have restaurant style meals and really serve the residents well.

Anonymous

Assisted Living

Family/friend

September 8, 2025

4.0 out of 5 stars
Verified Review

Review for Brookdale Charlotte East

Satisfactory. A few glitches since move in relating to maintenance issues, but most have now been resolved. My cousin is still trying to adapt to the new situation. Food seems to be one of her main issues. She's quite picky.

Berita S

Independent Living

Family/friend

August 25, 2025

5.0 out of 5 stars
Verified Review

Our family's experience

Staff was very friendly, felt like they really cared for residents. My sister was the one staying at Brookdale. Her first two weeks was a little hard for her to adjust to, but Levi was thoughtful enough to deliver her meals that first week until she could get used to the routine. I would highly recommend Brookdale East.

Anonymous

Assisted Living

Resident/client

July 23, 2025

5.0 out of 5 stars
Verified Review

I feel like I've found home. The safe the people mainly other things I just love being in this place.

Anonymous

Assisted Living

Family/friend

June 30, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Charlotte East

The staff has been very accommodating to the needs of my aunt. The staff has also been easy for me to communicate with.

Anonymous

Independent Living

Family/friend

June 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

our Mother's new home : (which she loves)

Clean, well organized, lots of activities and she loves it. The location of town is not the best but being a gated community it is safe an d prices are good

Windi H

Independent Living

Family/friend

April 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Compassionate care

Mother is happy here and staff are very responsive! They are very caring people who have responded to mother's request quickly. They could improve on the food by having more selections and time meals are served. Not sure the time for breakfast but lunch is 11:30 to 12:30 and dinner is 4.:30 to 5:30. I Not a fan of the way the dining hall is ran. They will not open the doors until 11:30 or 4:30 and people just gather at the doors. Why not let them in to socialize??? Also the staff seems to be in a big hurry. Just my opinion.

Anonymous

Assisted Living

Family/friend

April 14, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0
Staff
1.0
Meals & Dining
4.0

Decent place if your loved one needs very little assistance.

They are short staffed...some of staff is impatient with residents..they complain a lot and don't always follow up on grievances. If your loved one needs minimal assistance/help, then I would recommend them. If they need more than that then I would not.

Janet E

Independent Living

Family/friend

April 2, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Budget-Conscious Choice for Independent Living

A Place for Mom shared Brookdale Charlotte East for my sister who has a tight budget. Wow! It’s wonderful! Never met so many nice, friendly people in one location. The staff, the residents—everyone has made my sister feel welcome. The food is excellent! Activities galore. My sister had some health issues first week there, and the staff were so helpful. Highly recommend!

Anonymous

Assisted Living

Family/friend

March 18, 2025

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
4.0

The staff at their facility is by far the main reason we have chosen this facility. They are always kind, loving, and patient with the residents.

Elizabeth

Independent Living

Family/friend

March 10, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Charlotte East

The meals and dining services get a 5+. Its my Mom that lives there so I can only say from the experience I've had. The friendliness of the staff, cleanliness and food quality.

Betty T

Independent Living

Resident/client

March 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Like Living at Brookdale Charlotte East

When I visited Brookdale Charlotte East for the first time, I could tell the residents liked living here and they were well cared for. I walked in when they were pleasantly talking with each other while they were waiting for the dining room to open for dinner.

Doris A

Independent Living

Resident/client

March 9, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Outstanding Supportive Staff

The supportive staff is very alert towards residents that need assistance. The offer a variety of programs geared to seniors such as Flex Your Brain and Corn Hole. The Food and Beverage Directory meets regularly with residents to shape the menu.

Charles W

Independent Living

Resident/client

March 7, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Charlotte East Review

Thank you A Place for Mom for introducing me to Brookdale Charlotte East! They have been a wonderful community! Great staff, food, activities and residents! Residents have been like family for me. I couldn’t thank them enough.

Mr. Johnson

Independent Living

Resident/client

February 19, 2025

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
1.0
Staff
3.0
Meals & Dining
2.0

Bad Experience

Brookdale East Charlotte over I would rate it 5 out of 10 my father was going through some mental issues I feel they didn’t give him a fair chance. Don’t get me wrong the office was friendly but no supportive of what We were going through instead of helping us they terminated his lease within 45 days.

Wilma L

Independent Living

Resident/client

January 10, 2025

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

In between assisted and independent

Very friendly and accommodating staff,just too many rules and regulations that make this more an assisted living facility than an independent living facility This is an older facility and with that being a lot of equipment is older eg heating and air. The outdoors is well maintained but the gates are not very efficient and the gates and doors are not able to be monitored by the front desk. Very few activities for people to stay active in the community and lots of things get canceled. There is a large amount of sedentary residents who spend their days sitting in their rooms and their only activity is dining The physical therapy area is well maintained and inviting but The workout and areas for activities are very small,dark (main sitting area) and not inviting You cannot opt out of the meal payment which makes it to me more assisted living and attracts dependent residency with all the restrictions and rules in the dining area

Ambra M

Assisted Living

Family/friend

October 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Charlotte East

The staff is extremely helpful and friendly. The inside is always clean and homey. There's plenty for my mom to do and places to go. The gated community and someone always at the front desk makes sure to provide peace of mind for my mom's safety.

Scott M

Independent Living

Family/friend

October 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Comfortable, caring and compassionate

Mom loves it there. She has a lot of new friends and started a couple games that weren't being played. Every staff member is amazing and they go above and beyond. As far as value, I don't think we would find a better place than Brookdale East. Even if it cost more. Maintenance is great, food is great. We can't say enough good about Brookdale.

Anonymous

Assisted Living

Family/friend

September 10, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
5.0

Review for Brookdale Charlotte East

I feel confident with my aunt living there.

Brookdale Charlotte East

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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