1 Chenal Heights Drive, Little Rock, AR 72223
James S
Friend of resident/client
Receiving the best care, even in a painful time.
The staff has been very engaging in asking more and deeper questions with my friend. I feel like that are making a great effort to get to know her better.
Read all reviewsBrookdale Chenal Heights
Spend your days doing what you love and let us take care of the rest, when you choose to reside at Brookdale Chenal Heights. Our skilled team caters to a variety of wants and needs, and provides assisted living services as well as memory care.
At Brookdale Chenal Heights, you can start by crossing chores off your to-do lists. Say goodbye to lawn maintenance, housekeeping, and meal preparation. Instead, prepare to participate in art classes with peers, plan a local adventure around Little Rock, join the community walking club, or check out the incredible InTouch travel program. InTouch at Brookdale showcases the outside world by using easy-to-use picture-screen prompts. It allows individuals with physical or cognitive limitations to experience and discover the world around them in a safe and virtual manner. Residents of Brookdale Chenal Heights can feel safe knowing staff members are available 24 hours a day, seven days a week to be alerted to any emergencies. A secure outdoor courtyard and a 24-hour security system also help to promote safety.
Those in memory care receive gentle guidance and visual reminders to help them thrive and feel comfortable each day. Our community consists of one level, which makes for...
Brookdale Chenal Heights
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Brookdale Chenal Heights
A Place for Mom has scored Brookdale Chenal Heights with 9.4 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Chenal Heights has 40 reviews with an average "overall experience" of 4.1 out of 5.
James S
Memory CareFamily/friend
March 28, 2025
The staff has been very engaging in asking more and deeper questions with my friend. I feel like that are making a great effort to get to know her better.
Billie B
Assisted LivingFamily/friend
February 16, 2025
The social director at Brookdale Chenal Little Rock is great. He makes every holiday a special event with decoration, entertainment and holiday food. My husband was recently crowned King of Valentine with a crown, cape and a scepter. If you are looking for a place for a loved one, I would recommend Brookdale. Brookdale has a dedicated staff, who have the best interest of its residents.
Dorian O
Assisted LivingFamily/friend
January 26, 2025
My sister moved into Brookdale about a year ago and it has been a lifesaver. She is safe, well fed, happy, and it's a great place for me to visit and play games with her. The staff is so courteous and professional and they keep a very clean and vibrant environment. I couldn't recommend Brookdale Chenal more!!
Anonymous
Memory CareFamily/friend
May 15, 2024
Staff is friendly, patient, caring and are always flexible and available to answer questions. They treat family members who live in memory care with patience, respect, and concern.
Anonymous
Memory CareFamily/friend
January 16, 2024
The nurses are fabulous, caring, and wonderful at keeping me informed of any concerns or changes. The CNAs are great, too. They're very kind and attentive. Occasionally, the weekend staff are a bit less consistent. Housekeeping is reliable and the food is really good. A few times a piece of clothing hasn't returned from the laundry service, so just be sure to label all belongings. Move in was smooth. I would absolutely recommend Brookdale Memory Care to others.
Shannon
Assisted LivingFamily/friend
August 17, 2023
My loved one is currently a resident at Brookdale Chenal Heights and the experience here at this facility has been great. The meals are great and very accommodating to the residents. There are plenty of activities that are offered. The cleanliness and friendliness is great. The value for cost is good, I just hate that it's so expensive. I would recommend Brookdale Chenal Heights to family and friends.
Anonymous
Assisted LivingFamily/friend
April 13, 2023
Very friendly staff who care about the residents, and work to help them adjust to living there. Very nice rooms, with a lot of space and storage. Business office very helpful with insurance requirements. Mom really enjoys the food.
John M
Assisted LivingToured community
March 14, 2023
We have looked at nearly every assisted living in the Little Rock and surrounding area. There are very new facilities and of course the older ones. When we walked into Chenal Heights we knew immediately this was the place for mom. We were greeted with smiles, we were offered refreshments and our tour was great. It was not a planned visit, so we got to see exactly how the community operates when there is nobody watching. People were happy, laughing, engaged in activities, music playing. It was just a warm home like feeling. The staff was amazing, very attentive and focused on the care and love they showed each resident. I strongly feel like the older assisted livings that have been around for a while know what is important to families. We were not impressed with fancy marble floors and bistros other places touted. Brookdale has been around for a while and they know how to do Assisted Living right.
Anonymous
Assisted LivingFamily/friend
January 30, 2023
I picked this facility, because I looked at other communities, and it was close to my home. With the food, they don't do anyhting fresh, it's canned or prepacked, and cafeteria style. They don't have fresh fruits or veggies, and sometimes the food is hard. The activities is centered towards older residents, and my loved one is incredibly active. They are vey friendly, and they try to work with the families. It would be nice if they had better billing process.
Stacy
Memory CareFamily/friend
November 9, 2022
Everything has been great at Brookdale. They've gotten Mom straightened out health-wise, and she really enjoys it there. We feel really blessed with how great the staff are. The food is good, and they serve balanced meals. They also try to do what they can with the residents as far as activities - things like Holiday parties and awareness events for certain causes like breast cancer, etc.
anonymous
Assisted LivingFamily/friend
November 4, 2022
Be leery of staff/security, because my Dad was robbed while he was at lunch at Brookdale. He had over $200 stolen from his wallet in his apartment. We had to make a police report. The security is poor and cameras not working for over a year!
anonymous
Assisted LivingToured community
September 12, 2022
Brokdale Chenal Heights seemed like a great place based off of our tour experience. It just had a different feel to it - the facility is a bit smaller and we were wanting a larger facility that offered more activities. This still seemed like a great choice though.
Robin W
Assisted LivingFamily/friend
July 14, 2022
He does participate in some of the outings offered with the activities program. Very satisfied with the community and overall has been great for our loved one.
anonymous
Assisted LivingToured community
June 21, 2022
We had a very nice tour at Brookdale Chenal Heights. I thought it was a wonderful place. The people looked very friendly, and the staff were friendly. We didn't choose them because it was almost too social for my mom. When we walked in, everybody was socializing out front at the fire place, and that's not her thing. It was also a newer facility, which I thought was beautiful and would have preferred. But she's the type of older person who actually wanted an older facility because it felt more homey to her.
anonymous
Assisted LivingToured community
April 20, 2022
I thought Brookdale Chenal Heights was very nice. It was clean. It had an overall positive vibe. But they were the most expensive of all of the places we toured.
anonymous
Memory CareFamily/friend
January 11, 2021
I would tell others that if you have a loved one seeking memory care, it is a small area with limited outside access. The other thing we have experienced is turnover of staff members, since she has been here there have been 3 directors of nursing. Despite the issues, she continues to want to stay here. The staff members here are very nice and the facility itself is pretty. If I call and need something they are very helpful and communicative.
Christy Ward
Memory CareFamily/friend
December 10, 2020
it is pretty expensive, but we think it is worth it. The care services seem to be pretty good, as well as the activities. We think the rooms are great, our loved ones room is perfect for him. We would recommend this community to others.
Carol
Memory CareFamily/friend
August 18, 2019
Please do not fall for their promises and written amenities. They make many promises about their staff and care but are really most interested in the money. Their food is terrible, some of the staff are good but there are also staff members that are uncaring and rough with patients. They do not understand memory issues. They may have a memory unit but they do not keep up with their memory patients in assisted living. You cannot depend on your loved one being watched over and to get their medications like prescribed by all the nurses. Stay away!
Sharon W Brogden
Memory CareFamily/friend
November 26, 2018
This place is bad news. They charged $4,905 for September, $85000ish for October, she moved out Oct 13 morning, They sent me a letter saying they had removed $1300ish too much for October. Did not get a check remittance. They want to remove more. She isn't even there. They have not given ANY full account of what services were provided for what amounts. They charged $450ish for meds. My mother is not on any meds. I can not say enough bad things. She fell 2 times. They left her walker across the room. They left her sitting in her chair at 830 at night and when I asked for help, they acted cold and unfriendly. They left her sitting in front of her room in her wheelchair with the door locked. My friend had to run all over the facility to find a person with the key. They look great but RUN AS FAR AWAY as you can. The $6300 cap on costs means nothing to them.
Betty and Jim Williams
Memory CareNovember 6, 2018
My mother in-law is a resident and my husband and I could not be any happier with the level of care she is given. The staff is exceptional. My mother in-law was a shy lonely lady and she has become more outgoing and friendly. The director and his staff have made our family very safe and secure with our mothers care. We enjoy aactivities for the residents and church services. My mother in-law is enjoying a muchly enriched life style.
Brookdale Chenal Heights
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.