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Brookdale Dickinson Avenue

2715 Dickinson Avenue, Greenville, NC 27834

For pricing & availability:
(866) 374-4058
9.5
Review score
34 reviews
Add review
9.5
Review score
34 reviews
  • 5 star
    43%
  • 4 star
    24%
  • 3 star
    15%
  • 2 star
    6%
  • 1 star
    12%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Dickinson Avenue
SaveShare
Brookdale Dickinson Avenue
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street view of Brookdale Dickinson Avenue

Anonymous

Child of resident/client

5.0 out of 5 stars

Review for Brookdale Dickinson Avenue

The staff is great! They answer all of my questions and they were very patient with me. My mother is treated with kindness and understanding.

Read all reviews

Brookdale Dickinson Avenue

As soon as you walk through the front door of Brookdale Dickinson Avenue, you’ll quickly absorb the familiar feeling and warmth of home. Our sophisticated, Southern-inspired community offers assisted living services as well as memory care.

The atmosphere is noticeably soothing, imbued with calming colors and homelike furnishings. Our community’s environment is designed with your needs and safety in mind. It includes monitored entries and exits, as well as an enclosed courtyard and patio. Within the community you’ll notice a cozy fireside living room, a well-stocked library, a foliage-filled indoor patio, and even a screened lanai. You are encouraged to make yourself at home and embrace our amenities to the fullest.

In order to preserve and promote your independence, our team is readily available to assist with your unique personal needs and care services. Rest assured, professional team members are available 24-hours a day, seven days a week to be alerted to any emergencies. Whether you’re looking for social opportunities or you need help accomplishing daily tasks, we work with you directly to learn your needs and meet your goals. In addition to care, we manage your daily housekeeping chores, home maintenance, meal preparation, and transportation. Another bonus is that...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Dickinson Avenue

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Dickinson Avenue

9.5 out of 10
Review Score34 reviewsWrite a review
Overall Experience
3.7
Cleanliness
3.8
Friendliness
3.8
Care Services
3.4
Staff
4.0
Meals & Dining
3.6
Activities
3.7
Value for Cost
3.3

A Place for Mom has scored Brookdale Dickinson Avenue with 9.5 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Dickinson Avenue has 34 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 34 reviews

Last Updated: 8/20/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 20, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Dickinson Avenue

The staff is great! They answer all of my questions and they were very patient with me. My mother is treated with kindness and understanding.

Anonymous

Assisted Living

Family/friend

July 10, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Awesome staff just needed the front door locked so had to leave for another facility. The food matching up what goes together meat and veggies activities mother in law really couldn't participate finding something she could participate with. A nice place very helpful!!

Patty

Assisted Living

Family/friend

May 5, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Dickinson Avenue

Everyone was not only warm and welcoming to our loved one but to us as well. We felt like I loved one was very well cared for and loved at your facility.

Debbie E

Assisted Living

Family/friend

November 8, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Home away from home

Staff is very caring and knowledgeable. My mom gets to go on outings with other residents. She has made friends. The price is a little high, but she is well taken care of. She has three meals a day plus snacks.

Linda

Assisted Living

Family/friend

September 23, 2024

5.0 out of 5 stars
Verified Review

Wonderful staff

My mother spent the past year in Brookdale on Dickinson in the memory care. She passed away 2 weeks ago We had Gentiva hospice in place and The staff at Brookdale were wonderful. I will say that the food was not very good.

Royce R

Assisted Living

Resident/client

May 9, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

I have been well treated

Good place if an assisted care is needed. The staff are very and helpful. The meals are as good as can be expected. Laundry is managed two times per week. Medications are carefully administered. The facility is nice and well kept.

Anonymous

Memory Care

Family/friend

March 20, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Our Experience

My loved one is a resident at Brookdale Dickinson Avenue. Things are going very well. I visit daily. Most of the staff know me. They are very friendly to me. They do an excellent job taking care of my loved one. The food appears to be good and a variety.

Mark

Assisted Living

Family/friend

January 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0

Recommended

The staff have been over the top friendly. They are always attentive, professional, kind and responsive. I feel like they all know my mom, and recognize me any time I visit. I would recommend the facility--it's spotless and pleasant. The overall cost of care is a shocker, but I don't think it's unique to Brookdale.

James S

Assisted Living

Family/friend

December 7, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Staff very professional and friendly. Go out of their to speak to me addressing me by 1st name. Take extra care to address the needs of wife. Coordinator very attentive to the needs if everyone. Brookdale is best assisted living facility that I have visited. They are family.

Anonymous

Memory Care

Family/friend

December 1, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

This is our first experience in this type of care environment. We are very pleased with the care and compassion we have been shown. Our mother is slowly adjusting to her environment. Everyone is helping us through this difficult time.

Joyce

Memory Care

Family/friend

July 7, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Would not recommend

They are very friendly until you sign contracts. My father was there 10 days and lost 12 lbs. It took us an hour to get him clean. His bottom was matted with fecal matter, he was dehydrated, he was in dirty smelly clothes, he had not had his teeth brushed. They promised activities but they stuck them in the hall in wheelchairs or they just wandered. They kept adding fees after telling us things were already included. I wouldn't put a dog in that place. Horrible facility!

Anonymous

Assisted Living

Family/friend

June 27, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
4.0
Meals & Dining
3.0

Brookdale Dickinson Avenue Experience

They give good answers to questions but do not follow through. My husband wad there for a month and only had 2 showers. The shower drain had feces in it, and after I took a picture and pointed it out to the RN,it was still there 2 days later. There was little interaction and was quoted one price and of course it raised before the month was out. I would go in and they just sat my husband in a chair and turned on a TV to entertain him. I found him almost falling out of the chair on numerous occasions. I would NOT recommend Brookdale to anyone. I took him out due to the poor conditions.

DM

Memory Care

Family/friend

February 15, 2023

2.0 out of 5 stars
Verified Review

They promised the moon and delivered very little.

I cannot recommend them. They were kind enough, But the things that convinced me to get him set up there, they didn't do. They indicated they had activities to help the residents cognitively. I was worried about his movement and ability to stay active. They did not help with any of those things. He went in walking, and when he left there, he never walked again. They always had him in a wheelchair and never helped him get up and moving. He had machine was never brought to him. When I asked them about, they did admit they weren't using it. They said it was because he would get up in the night and pull the machine off the table. He fell MANY times. Sometimes they told me. Other times they either didn't know or didn't tell me, but I would find big bruises on him. He had trouble eating and was supposed to have a divide plate, a weighted fork and spoon, a straw for his cup, and his food cut up for him in the kitchen. I was there every day and did not see that occurring. They had a water break during the cold, and moved him elsewhere temporarily, where they misplaced all his clothes and Depends. Before moving him into Brookdale, I talked to them over and over about falls and all of his various needs, and they assured me they could care for him. And I am SO disappointed that those needs were not being met.

O.L.

Assisted Living

Toured community

August 16, 2022

4.5 out of 5 stars
Verified Review

Tour of Brookdale

I toured Brookdale Dickinson Avenue and it was a good experience. Their campus and staff were both very good. We chose another community as it all boiled down to cost and Brookdale was a bit too expensive.

Joyce

Assisted Living

Family/friend

February 25, 2022

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
1.0

run away

While our loved one was at Brookdale, he never had his nails cut, his facial hair was never shaved, and only showered twice. Nobody prompted him or encouraged him to keep up his mobility to pick up water cups, and silverware. When we came to visit he could not even pick up the water cup, it was like he completely forgot how to use his hands. He was severely dehydrated. The basic care needs our loved one required were never met. We felt they tried to nickel and dime everything and tack on extra levels of care we did not feel was necessary. We felt like we were deceived.

Tanya W

Memory Care

Family/friend

February 4, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Meals & Dining
4.0

Disappointed

my loved one was here for 2 weeks and they could not handle his needs. They were not equipped to handle his needs. The price went up [cost removed] after my loved one moved in and we took him out due to this increase. The way in which they engage I feel is not always respectful. My father did not get the full experience he was technically pushed out from this community.

anonymous

Assisted Living

Family/friend

May 12, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Positive experience

We chose Brookdale Dickinson because of the close location to my sister and we liked that it was small and more of a country, homey atmosphere. The room sizes here are really good, it is plenty big and meets his needs. Even though my dad doesn't participate, they offer a lot of activities. Overall It has been a very positive experience and I would recommend them.

anonymous

Assisted Living

Toured community

April 19, 2021

5.0 out of 5 stars
Verified Review

My review of Brookdale Dickinson Avenue

Our family had a porch tour with this community and it was a very nice facility. We were able to step inside and we did think it was a very nice facility, but we chose a different community just based on location and which one was closest to our family.

Anonymous

Memory Care

Resident/client

October 19, 2020

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Take care of your loved one at home during the virus

My husband went here during the virus and I was not able to enter the facility. I called everyday since I was not able to see him and we never got any updates or communication from Brookdale. Whenever I talked to him he said he wanted to come home and he did not like the place. They would not let him see his doctor and they started giving him drugs to make him drowsy. He was sent to the hospital multiple times without being dressed and they told the hospital they were not going to take him back. They did not tell me that. They had inadequate staff at Brookdale due to the virus, they were over medicating him since they did not have the staff to handle the residents. We would never recommend Brookdale Dicksinson Avenue to anyone.

Natalie

Memory Care

Family/friend

September 18, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0

Family atmosphere

We chose Brookdale Dicksinson because when we looked here there was immediate availability. When we toured the Alzheimer's unit we were pleased with what they had to offer. She was going to have a roommate and we were able to meet her and they are really good friends now and have bonded. The whole unit has really felt like family. I would want others to know when looking into this facility that you are able to contact them at anytime and show up at anytime, there is not set up visitation. They are very accommodating especially with COVID, we have been able to do window visits and zoom visits with the residents. I would recommend.

Brookdale Dickinson Avenue

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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