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Brookdale East Niskayuna

2861 Troy-Schenectady Road, Niskayuna, NY 12309

For pricing & availability:
(866) 374-4058
9.1
Review score
51 reviews
Add review
9.1
Review score
51 reviews
  • 5 star
    41%
  • 4 star
    35%
  • 3 star
    12%
  • 2 star
    2%
  • 1 star
    10%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale East Niskayuna
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Brookdale East Niskayuna community exterior
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street view of Brookdale East Niskayuna

Kimberly

Child of resident/client

5.0 out of 5 stars

Our families experience

rooms could be vacuumed more often. I feel the activities need some improving as my Mom is often very bored. I'm overall VERY pleased! Yes I would recommend Brookdale! Absolutely!

Read all reviews

Brookdale East Niskayuna

Located just north of Albany, New York, Brookdale East Niskayuna allows seniors to find enriching memory care services and a safe place to call home. Brookdale emphasizes the importance of round-the-clock security and person-centered care through exclusive programming and homelike features. Here, residents have access to two memory care programs — Clare Bridge and Solace. The Clare Bridge program is an exclusive brand of dementia care which was established more than 30 years ago. It provides residents with six planned activities each day to promote the use of their current skills, both mentally and physically. The Solace program, on the other hand, offers additional support to residents in the late stages of dementia. It provides assistance with grooming, and incorporates engaging activities using music and aromatherapy. Regardless of residents’ unique care needs, the staff is available 24 hours a day, seven days a week to be alerted to an emergency. Plus, the community features secured entrances and exits, an emergency alert system, and enclosed outdoor spaces. To provide comfort and convenience, residents have access to a relaxing screened lanai, a pharmacy, and a beauty/barber shop. A special dining program is also available here. With easy-to-manage selections, pre-selected seating, and dining...

Senior living options offered

  • Memory Care

Brookdale East Niskayuna

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale East Niskayuna

9.1 out of 10
Review Score51 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.1
Friendliness
4.1
Care Services
3.7
Staff
4.4
Meals & Dining
4.4
Activities
3.7
Value for Cost
3.9

A Place for Mom has scored Brookdale East Niskayuna with 9.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale East Niskayuna has 51 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 51 reviews

Last Updated: 8/28/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Kimberly

Memory Care

Family/friend

August 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Our families experience

rooms could be vacuumed more often. I feel the activities need some improving as my Mom is often very bored. I'm overall VERY pleased! Yes I would recommend Brookdale! Absolutely!

SP

Memory Care

Family/friend

July 11, 2025

5.0 out of 5 stars
Verified Review

Satisfied

Facility clean and staff very helpful and friendly. I would recommend to others for sure.

Anonymous

Memory Care

Family/friend

April 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Small, personable facility that provides a welcoming, yet quiet atmosphere

Brookdale East Niskayuna caters to dementia and Alzheimer's patients only. It is small which allows for a quieter atmosphere.

Anonymous

Memory Care

Family/friend

March 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale East Niskayuna

The staff are all amazing, we had some billing issues in the beginning but they corrected them once I pointed it out. The facility is very clean as well.

Anonymous

Memory Care

Family/friend

February 10, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0

Friendly and caring staff

A staff that cares about the residents. Also, I'm kept in the loop on all issues. The only negative has been their inability to keep her hearing aid charged and available for her use. It's been missing for weeks now and will probably never be found. She's practically deaf without it. It's unfortunate. It directly impacts her quality of life.

Amy Willbrant

Memory Care

Family/friend

December 10, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Some initial bumps in the road

Initially some medication administration concerns, Inconsistent care patterns, missing hearing aides,glasses and shoes requiring multiple conversation with team members to address this. Concern with skin issues due to pressure. Not present on admission now has sacral pressure injury. We do appreciate the attentiveness if the staff ,but concerned about need to repeatedly address issues.

Anonymous

Memory Care

Family/friend

September 30, 2024

5.0 out of 5 stars
Verified Review

Brookdale East Niskayuna Review

My dad passed away [date removed] at Samaritan Hospital. Although Brookdale East was very nice, my dad's needs were greater than they could manage. When assessing Brookdale, though they told us they provided a higher level of care (enhanced) than other assisted living facilities (such as the the Eddy Hawthorne, where my dad had been, but was a safety risk after multiple falls). Once at Brookdale my dad ended up falling 3 times while there (once because he escaped and made it 1/2 mile down Rt.7) - he was there maybe a total of 3-4 weeks. On his third fall at Brookdale, while at Samaritan, Brookdale still wanted him back, although at that point it was clear my dad needed a skilled nursing facility/memory care facility. So, as much as Brookdale East was clean, the food good, the staff lovely, they seemed hungry for a private pay resident - overlooking the fact that their services were inadequate for my dad's quickly declining state.

Jean

Memory Care

Family/friend

June 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale East Niskayuna

It's beautiful, comfortable and clean. The staff seem to genuinely enjoy the residents. They take extra measures to ensure my mom is eating well. They are very patient with her.

Anonymous

Memory Care

Family/friend

May 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

This particular Brookdale is wonderful. The people are always lovely in the Brookdale community, but the facility here is especially nice.

Anonymous

Memory Care

Family/friend

April 26, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Brookdale East Niskayuna

It was a clean facility but I had an awful experience there, I'd rate it a zero if I could. The staff were very unprofessional and misleading to the point of being illegal... it was truly the worst couple of months of my life...it was a real eye opener. We have the worst Healthcare system in the world.

Anonymous

Memory Care

Family/friend

April 8, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

highly recommend

Very organized and patients always cleaned and busy for there state of mind. Very down to earth employees and the help there is fun and excited what they do with patients. I would highly recommend a place here for u mom dad to be happy a lot for them to do not just sitting in room all day. Great staff and any medical problems the staff is right on top of it. And very clean never have I ever seen any messes whatsoever.

Anonymous

Memory Care

Family/friend

April 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Recommended

The facility is spotless. Communication with the family could be better. I haven't eaten there, but I'm told my mother enjoys the meals. Overall, I think I made the right choice. I would recommend this facility to others.

Tina C

Memory Care

Family/friend

March 25, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Very good

The center is beautiful, decorated for each holiday. The main entrance looks like a small village with an area to sit and eat with your loved one. The inner center is locked with a button to enter and exit. It’s clean and welcoming common space, has many areas inside and out to enjoy your visit. The staff are so friendly and happy. They have made our transition very pleasant. We visit often and always feel welcome. My father in law is always clean and happy. His private room is clean and comfortable. We all feel like we found a wonderful home for our dad.

JT

Memory Care

Family/friend

July 24, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale East Niskayuna

They have been very helpful dealing with insurance. We love it and mom seems content and we'll cared for. We picked this community, because the staff made eye contact, were open and friendly, the places looked super clean and smelled good. The residents seemed content and happy.

Anonymous

Memory Care

Family/friend

June 5, 2023

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Care Services
3.0
Activities
1.0
Staff
4.0

needs improvement

Our experience with Brookdale East was a mixed experience. When it comes to the activities they only thing they had going on that my husband ever saw, was the residents being parked in the living room in front of the TV watching whatever crime shoe was on at loud volume. Our loved one has not been back since last April. Had to move her to a nursing home She ended up getting COVID19 AND falling and breaking her hip at the same time. The fracture was only identified because she had an appointment with her PCP who took one look at how much help she needed with walking and sent her for an x-ray.

bob

Memory Care

Family/friend

March 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

a pleasant place to live

Everybody can have a bad day, but for the most part we think the staff members are very friendly. From top to bottom they all know the residents by their first names when they are out and about walking around. Based on our experience we would recommend Brookdale East Niskayuna to other families.

Anonymous

Memory Care

Family/friend

February 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

So Great, You'll Want To Live Here Yourself

I am very happy with the experience that my loved one and family have had here. I like this community so much I would want to live here myself. The staff communication with the family is very good. They are responsive to our questions, and they will reach out to us if there are changes with my loved one. The community will send a monthly report out as well to family. There is a menu for the residents to order from, and there are three meals a day plus snacks available.

Anonymous

Memory Care

Toured community

February 8, 2023

5.0 out of 5 stars
Verified Review

Tour Review

Our family had an in-person tour and [name removed] was very nice and wonderful, but what it came down to was just location and it was just not as convenient for us.

Joan

Memory Care

Toured community

January 20, 2023

5.0 out of 5 stars
Verified Review

Review for Brookdale East Niskayuna

It was the second bes,t but further away. The environment was nice, and the way that they did things.

Lynn S

Memory Care

Family/friend

January 5, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Friendly Staff

Everyone is nice, and they have nice decor. They work hard, and do the best that they can. We picked this community because, It seemed organized, bright, cheery, and nice/clean. It would be nice if the staff was more attentive, to the residents. Overall, my loved one has adjusted and seems comfortable.

Brookdale East Niskayuna

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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