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Brookdale Eddy Pond East

667 Washington Street, Auburn, MA 01501

For pricing & availability:
(866) 374-4058
9.3
Review score
42 reviews
Add review
9.3
Review score
42 reviews
  • 5 star
    67%
  • 4 star
    31%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    2%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Eddy Pond East
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Brookdale Eddy Pond East community exterior
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Erica M

Child of resident/client

5.0 out of 5 stars

Family oriented care

The staff and residents at Brookdale Eddy Pond East are very welcoming and treated my mother like family. From the administrator to the business office , the support staff , nurses , CNA'S and kitchen staff- we couldn't have asked for a nicer bunch! They were very attentive to my mother's needs. Always professional and friendly. The residents also embraced all of us as if we'd always been there. We're very grateful we found Eddy Pond East!!!

Read all reviews

Brookdale Eddy Pond East

Located in the historic city of Auburn, Massachusetts, residents can customize their care and schedules easily at Brookdale Eddy Pond East. Before you move in, Brookdale’s dedicated team works with you to learn your specific needs and develop a personalized care plan. Assisted living and memory care are offered, and residents and families can find peace of mind knowing staff is available 24 hours a day, seven days a week to be alerted to an emergency. Plus, an alert system is used to promote safety for all.

Residents with different cognitive levels and abilities are able to thrive thanks to one-on-one attention and person-centered programming. Through the exclusive Clare Bridge memory care program, residents are provided with a minimum of six enriching activities each day to boost social connections. The Solace program, on the other hand, provides additional time for grooming, as well as time for music and aromatherapy activities, to residents in the later stages of dementia. Residents in assisted living receive assistance with medication management, bathing, brushing their teeth, and other activities of daily living. Rest assured, assistance with housekeeping, lawn care, home maintenance, and other tedious chores are also covered. With less chores and burdens to worry about,...

Senior living options offered

  • Assisted Living

Brookdale Eddy Pond East

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Eddy Pond East

9.3 out of 10
Review Score42 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.5
Friendliness
4.7
Care Services
4.7
Staff
4.6
Meals & Dining
4.1
Activities
4.6
Value for Cost
4.3

A Place for Mom has scored Brookdale Eddy Pond East with 9.3 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Eddy Pond East has 42 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 42 reviews

Last Updated: 4/27/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Erica M

Assisted Living

Family/friend

April 27, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Family oriented care

The staff and residents at Brookdale Eddy Pond East are very welcoming and treated my mother like family. From the administrator to the business office , the support staff , nurses , CNA'S and kitchen staff- we couldn't have asked for a nicer bunch! They were very attentive to my mother's needs. Always professional and friendly. The residents also embraced all of us as if we'd always been there. We're very grateful we found Eddy Pond East!!!

Sharon S

Assisted Living

Family/friend

April 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Beautiful place for my Mom

My Mom was having a lot of falls in her own home. My brother witnessed it too. He made all the arrangements to get her into a great assisted living. He made the right choice for sure, When he chose Brookdale Edys Pond in Auburn MA. She's eating better now and she likes to participate in all the activities they have. She is always keeping busy and has made a lot of new friends. And she has a lot of company from family and friends. And the staff is very good to her. So happy that my brother and I don't have to worry if she has a fall or gets an illness. It's taken care of right away. Best assisted living care for our loving Mom

Anonymous

Assisted Living

Family/friend

February 4, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall good

The staff is very responsive, and there's plenty to do, with activities organized by the staff and also by the residents. The downside is that it is kind of expensive, and it's run by a big national company, so they are slow on billing issues.

Richard

Assisted Living

Family/friend

August 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Eddy Pond East

Yes it was a good fit for my wife and I to stay in the same apartment. I would recommend to others.

JH

Assisted Living

Family/friend

August 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Eddy Pond East

I have already recommended Eddy Pond East to someone .By the way, my mother was also at Eddy Pond West, I would also recommend them

Anonymous

Assisted Living

Family/friend

August 1, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Eddy Pond East

I would recommend it but warn them that elder care gets expensive quickly.

Anonymous

Assisted Living

Family/friend

July 8, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Eddy Pond East

The atmosphere is very good. My mother's room is very nice. She has a nice 1 bedroom with a living/kitchenette area with a good size bath. My parents were in a 2 bedroom 2 bath which was very comparable in price to other places. 2 bedrooms were hard to come by and we didn't see any other places that offered 2 baths. When my father died, we moved my mother to a 1 bedroom. Although my mother wishes she could be in her house, she is better here where she has made some friends and has some activities other than just with family members. She now realizes she is better off here. She does like her little apartment. The food is up and down as they have problems keeping people. Probably like anywhere else.

Gary

Assisted Living

Family/friend

June 24, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Review for Brookdale Eddy Pond East

Experience has been good. They are very responsive to our questions. The price is the only issue as it increases every year, but probably the same everywhere. Still reasonable for what they are supplying.

Linda LaMarco

Assisted Living

Family/friend

May 17, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookside Eddy Pond East

My mom has been residing at Brookdale Eddy East in Auburn, MA since February and this is was a good move for her. She loves it there, and is happy with all. The place is very clean, excellent staff , and they provide good meals and activities. I would highly recommend this place for someone who is in need of transitioning their lifestyle to assisted living. Could not have made a better choice for my mom.

Sharon K

Assisted Living

Family/friend

February 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very happy with our decision.

Every staff member has been so friendly and helpful, always responsive to questions in a very timely manner. We have not had one concern or complaint about anything. My family member has needed modification to diet and they couldn't be more accommodating. In comparison to other facilities I toured the price was significantly less and I doubt the care would have been any better. Very high marks to all.

Anonymous

Assisted Living

Family/friend

April 7, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

In the couple of days it was average and after that there's was no communication at all. They decided my loved one was not appropriate for the property and they could not stay. That was only communicated to the hospital staff and even after my calling and leaving messages I did not and have not after several weeks gotten a call back to say my loved one could not stay. I simply received a refund in the mail!

Gary

Assisted Living

Family/friend

March 28, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great place for loved ones

What we really like about Brookdale Eddy Pond East are the staff - they are very friendly and have been very cooperative in dealing with our loved one which can be challenging at times. The staff have been very patient and accommodating and based on the experience we have had so far we would highly recommend this community to other families.

Bill G

Assisted Living

Resident/client

November 3, 2022

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Feel most of my needs are taken care of.

Barbara R

Assisted Living

Resident/client

November 3, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Needs more help.

Anonymous

Assisted Living

Family/friend

November 3, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0

No one has sanitation. Put the pills in her hand and give it to them.

Theresa C

Assisted Living

Resident/client

November 3, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Resident/client

November 3, 2022

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Life Continues

Staff is wonderful and very accommodating. Love the rides to medical on Monday and Tuesday and good bus driver. Activities have really picked up.

Lyne G

Assisted Living

Family/friend

November 3, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

[Name Removed] needs an assistant. The days without an activity director are long for some of the residents! Meals have improved.

Steve T

Assisted Living

Resident/client

November 3, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful

Donald G

Assisted Living

Resident/client

November 3, 2022

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

I've lived here for two and half years. Everything seems to be working fine.

Brookdale Eddy Pond East

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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