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Brookdale Farmington Hills North

27950 Drake Road, Farmington Hills, MI 48331

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(866) 374-4058
7.5
Review score
49 reviews
Add review
7.5
Review score
49 reviews
  • 5 star
    58%
  • 4 star
    24%
  • 3 star
    8%
  • 2 star
    6%
  • 1 star
    4%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Farmington Hills North
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Brookdale Farmington Hills North
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Anonymous

Loved one of resident/client

5.0 out of 5 stars

Review for Brookdale Farmington Hills North

My aunt is better cognitively and is happy. She interacts with other residents and is better physically than she was when she first moved in. Highly recommended!

Read all reviews

Brookdale Farmington Hills North

Tucked away in a quiet residential area near Twelve Mile Road and Walter P. Reuther Freeway, you will find Brookdale Farmington Hills North. Here, residents have access to customized Alzheimer’s and dementia care. Whether your loved one is in the early, middle, or late stages, they can enjoy access to dementia-friendly meals and programming.

Residents can look forward to meaningful experiences here through the Clare Bridge and Solace programs. Clare Bridge is an exclusive brand of dementia care, which provides residents with six planned activities each day to promote and preserve the use of their current skills. The Solace program offers additional support, specifically to those in the later stages of dementia. It offers one-on-one assistance with grooming (as needed), and includes opportunities for activities involving music and aromatherapy.

Residents and family members alike can find peace of mind knowing staff is available 24 hours a day, seven days a week to be alerted to an emergency. Plus, the community features additional safety measures, including an emergency alert system and monitored entrances and exits. Brookdale’s team also manages residents’ daily chores by preparing meals, managing housekeeping, assisting with transportation, and so much more.

Community Services and Amenities

On any given day, residents may participate...

Senior living options offered

  • Memory Care

Brookdale Farmington Hills North

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Farmington Hills North

7.5 out of 10
Review Score49 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.4
Care Services
4.2
Staff
4.4
Meals & Dining
4.0
Activities
4.2
Value for Cost
4.0

A Place for Mom has scored Brookdale Farmington Hills North with 7.5 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Farmington Hills North has 49 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 49 reviews

Last Updated: 8/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Kathleen B

Memory Care

Family/friend

August 8, 2025

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Staff
3.0
Meals & Dining
4.0

Much room for improvement

After about a week of moving my dad into memory care, he eloped and was found lying in grass by a passerby. Facility did not know he was missing and could not explain how he was able to get out. Seven days went by without dad having a shower. His clothing has not been changed daily, (he was also sleeping in his clothes). He was changed after I observed him in the same outfit for 36-48 hours and requested it be done. I have spoken with management multiple times and issues are currently being addressed.

Anonymous

Memory Care

Family/friend

June 13, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Farmington Hills North

My aunt is better cognitively and is happy. She interacts with other residents and is better physically than she was when she first moved in. Highly recommended!

Anonymous

Memory Care

Family/friend

April 28, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Brookdale Farmington Hills North

Executive managers just changed. I Loved [name removed], the last one. The staff seems stressed. I would visit my loved one frequently, ensuring good care. I am finished answering for now.

Anonymous

Memory Care

Family/friend

February 13, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
4.0
Meals & Dining
3.0

Would not recommend

My mother went weeks without a shower. Food was high school cafeteria quality. They do your laundry when they feel like it. Rooms were small, amenities? No amenities we were aware of. It was a bad experience and I removed my mother.

Nicole L

Memory Care

Family/friend

October 3, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

Review

Great experience! Great staff…across all functions. Experienced some crazy policy practices but after several attempts to resolve an issue with administration officer, the E.D. stepped in and provided a solution.

Anonymous

Memory Care

Family/friend

August 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
1.0
Activities
1.0
Staff
3.0
Meals & Dining
3.0

Major decline in all metrics from beginning of stay to end

Overall experience: This number changes from the beginning of her stay to the end. Much higher at the beginning. I'd give it a 4. By the end it was between a 1 and a 2. My thoughts are staff turnover and management changes. We even have turned things over for a civil suit regarding her lack of care the last month or so. Cleanliness: I never saw this as as issue until the end. Mom had fallen out of bed, must have hit her head and bled on the rug. Until the day she passed they never scrubbed the rug to remove the stain. Friendliness: like all staff some are friendlier than others. There were some that always friendly and helpful, spending extra time with Mom and holding her hand. Others, younger ones mostly, did their job but not much more. For the ones that were so good to Mom I want to say 5. But overall I have to say 3. Quality of Care: As I said this varied drastically from the beginning to end. Very good at the beginning, a 4 or even a 5. As I said it deteriorated so much in the last couple months that we are suing. A 1 for the last month. Food: Acceptable quality. Trouble is that with her Macular degeneration she couldn't see the food and with her dementia she couldn't focus. If one of us stayed, cut things up and fed her she ate well. The staff didn't/couldn't. Food itself is a 3. Activities: Like the rest of the scores this starts out good then goes to hell. In the beginning they had a form of bingo where there was a staff member with each person to help. And they all wine something. Mom won socks and loved them. They had dancing which thrilled Mom. At the end all this was gone. They sat them all in a big room and turned on the TV. That was it. Went from a 5 to a 1. Value for the Money: It cost a $[removed]/month less than [facility removed] and others. In the beginning it was a great value. Not so much at the end. Turned them over to the Michigan Ombudsman for seniors who found they needed improvement. And have not heard yet about the civil suit. Have they turned around because of this? I do not know. If they have it would be a good value. Otherwise I'd pass.

LuDean

Memory Care

Family/friend

August 1, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
1.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
4.0

Review for Brookdale Farmington Hills North

I no longer recommend Brookdale Farmington Hills North. Two weeks after my husband passed away, I received a bill for things I was never told about. Almost 2 months after he passed I was finally told what the $945 charge covered for the last 13 days of his life. I was there visiting 6 hours a day for the last 10 days & 3 - 4 hours all the other days. No one ever mentioned extra charges. When I signed the contract [date removed] I was told all care was included, When I was sent the fee schedule for 2024 I didn't see the fee I was charged listed. I can no longer recommend Brookdale Farmington Hills North. I was very happy until the last 10 days & the bill after he passed. I volunteered at the facility doing several short presentations with treats I purchased. In addition I played games with residents as well as visited residents with my dog after visiting my loved one. It was really sad that I gave that much and a lead staff member couldn't tell me the cost for, my loved ones care was going up & why. I guess they didn't expect me to read the bill or ask why! I felt like they had to collect more fees at the end to cover their cost or make more money.

Anonymous

Memory Care

Toured community

May 3, 2023

5.0 out of 5 stars
Verified Review

Beautiful place

We toured Brookdale Farmington Hills North and it was a beautiful place! The staff was also wonderful. This facility was definitely a contender for us, but we decided that it was a bit too restrictive for our loved one's current situation.

LP

Memory Care

Family/friend

May 1, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Farmington Hills North

I'm pleased with Brookdale North! It's clean & well maintained! Seasonal decorations make appealing & changes the look of the facility. In general, the staff is good & conscientious.

Kym La Porte

Memory Care

Family/friend

January 25, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Compassion personified

Our mother was a resident at Brookdale from [date removed] until her passing on [date removed]. We cannot fully express the level of concern and love and compassion that the staff showed to our mother and in turn to us. We are forever grateful for this group of caring individuals and would recommend this facility to anyone.

Alice E

Memory Care

Family/friend

December 30, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Farmington Hills-North provided the most loving, respectful, compassionate care to my mother-in-law. The past 6 months that she lived there she was always happy and smiling and thanking us. We always knew she was in good hands and her needs were being met up until her death. Thank you all!

anonymous

Memory Care

Family/friend

July 28, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Positive experience

Brookdale came highly recommended to us by the assisted living facility that my mom was in. The staff were absolutely wonderful and they were able to keep her busy with activities. The value for the money was great especially for the quality of care that she received - they had sufficient staffing the whole time were here. I was very happy with the experience and would definitely Brookdale Farmington Hills North to others.

Carol F

Memory Care

Family/friend

February 8, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I feel comfortable knowing my mom is at Brookdale

The cleanliness of the facility is super, there is never a smell which I think says a lot about the quality of care. The room sizes are adequate and they have their own private bathrooms. I do wish that we could get the caregivers to go by and check on her more often because my loved one has been falling more often and needs to be checked on frequently. Overall due to experience at other facilities, I would definitely recommend Brookdale to other families looking. It is a great place.

anonymous

Memory Care

Family/friend

January 10, 2022

3.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Did not live up to what they were charging.

The meals and dining service was a hit or miss, not really adequate for adults or for those with dietary restrictions. The activities were limited due to covid, but they did do their best to bring in the live entertainment and while the activities director was there she always did a great job encouraging our loved one to get involved and we really appreciated. The value for cost is not worth for what you got. As far as the care that was great, always kept room clean and gave her food. However her clothes half the time were missing or ruined. The director was wonderful to work with during our loved ones stay. Some staff was fantastic and others just careless. Would still recommend Brookdale - but need to work on organizational internally.

anonymous

Memory Care

Toured community

December 8, 2021

5.0 out of 5 stars
Verified Review

My tour review

This was a good community it was just too far in location and I wanted my loved one closer to where I live.

A H

Memory Care

Toured community

September 9, 2021

3.0 out of 5 stars
Verified Review

My tour review

When touring this facility we felt that this was very overpriced for what we expected. The memory care unit was not what we expected and the residents were roaming around on their own. I did not see the one on one care that I needed for my loved one.

Brenda P

Memory Care

Family/friend

September 8, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Highly recommend

We chose Brookdale Farmington Hills North because I had a connection, a friend of mine knew the administrator and highly recommended the facility. My mom was only here about 6 weeks, but they took great care of her and always called me with any updates. I would absolutely recommend them to other families looking.

anonymous

Memory Care

Toured community

September 7, 2021

3.0 out of 5 stars
Verified Review

Tour of Brookdale

I did not get the warm fuzzies like I got from another facility. There is nothing wrong, it was just not the right fit for us.

anonymous

Memory Care

Family/friend

August 12, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

I would highly recommend

Our loved one is not able to participate in the activities but we do know they offer a nice variety. The value for cost is very good we have been really happy so far.

Lisa P

Memory Care

Family/friend

February 22, 2021

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Overall a good community

We would recommend this community to others

Brookdale Farmington Hills North

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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