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Brookdale Hays

1801 East 27th Street, Hays, KS 67601

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(866) 374-4058
8.0
Review score
7 reviews
Add review
8.0
Review score
7 reviews
  • 5 star
    86%
  • 4 star
    14%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Hays
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Brookdale Hays
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Karen T

Child of resident/client

5.0 out of 5 stars

Review for Brookdale Hays

Staff is very nice and they check on her in her room regularly and also through the night, meals are good, not great but good. They work very hard on keeping them busy with excursions (at least once a month) family night with a meal often but gathering once a month, arts and crafts, games like bingo weekly, they listen and try to accommodate their extra requests too. They go shopping, site seeing and picnicking too. My mom is very happy.

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Brookdale Hays

Exchange daily chores for homemade meals, personalized care, and daily activities at Brookdale Hays. This single-story community provides easy access for all residents, and thanks to Brookdale’s compassionate care team, you can receive as much — or as little — assistance as you’d like. Whether you'd like assistance with medication management, bathing, or other activities of daily living, you’ll be in good hands.

At Brookdale Hays, residents’ wellness is supported through collaborative care partnerships between family members, care associates, and health care providers. Trained nurses conduct individual assessments with each resident to provide a custom-tailored care plan. Best of all, the team is available 24 hours a day, seven days a week to be alerted to any emergencies, and an alert system along with keypad entries are in use. The staff also educates families about fall prevention using tools and resources from the fall management program.

Say goodbye to old-fashioned chores and say hello to peace of mind. With less daily chores like washing the dishes, preparing meals, and mowing the lawn, you can relax and enjoy retirement. Book a pampering appointment at the beauty and barber shop, catch up on the latest events in the cozy living room, or put...

Senior living options offered

  • Assisted Living

Brookdale Hays

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Hays

8 out of 10
Review Score7 reviewsWrite a review
Overall Experience
4.9
Cleanliness
4.7
Friendliness
5.0
Care Services
4.6
Staff
5.0
Meals & Dining
4.3
Activities
4.5
Value for Cost
4.7

A Place for Mom has scored Brookdale Hays with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Brookdale Hays has 7 reviews with an average "overall experience" of 4.9 out of 5.

Filters

1-7 of 7 reviews

Last Updated: 9/30/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Karen T

Assisted Living

Family/friend

September 30, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Hays

Staff is very nice and they check on her in her room regularly and also through the night, meals are good, not great but good. They work very hard on keeping them busy with excursions (at least once a month) family night with a meal often but gathering once a month, arts and crafts, games like bingo weekly, they listen and try to accommodate their extra requests too. They go shopping, site seeing and picnicking too. My mom is very happy.

Blake

Assisted Living

Family/friend

April 4, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

I recommend Brookdale Hays

Brookdale Hays has a very caring staff who work hard to make my loved one safe and comfortable. They are willing to make changes as my loved one's needs change and they communicate well with the family. I have been very impressed and I highly recommend Brookdale Hays for anyone looking for an Assisted Living facility.

Cassandra D

Assisted Living

Family/friend

January 17, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

The community is understaffed at night. [Name removed] the DON is terrific. Good communication good follow through. They are overpriced for the staffing, it's a shame corporate medicine has turned elder care into. The meals are three a day. I think they bring a snack car around in the afternoon but it's limited with process package food. Also, drinks are limited. They really should provide coffee, tea, ice, water, and possibly diet soda like at all times.

anonymous

Assisted Living

Family/friend

April 21, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

My parents seem happy there because they are at Brookdale

The value is good and for the most part it is very clean. We were impressed with the fact that there was no covid outbreaks. They have been very good about communicating with any changes, events and keeping us up to date with covid and other fun things. It is also just very cozy feeling.

Norman JR R

Assisted Living

Family/friend

April 1, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

My experience with Brookdale

We chose Brookdale because it was clean and the administrative staff were very friendly and informative. The room sizes here are nice and it is also close to the hospital. My dad really enjoys the meals here. They were easy to work with, they let me in the back door to see my dad which was helpful. I would definitely recommend them to others looking.

Terri

Assisted Living

Family/friend

December 10, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Brookdale Hays review

We thought the care services were good, and we thought the rooms were nice. When we were able to visit the food smelled good and our loved one never complained about it. We would recommend this community to others.

Anonymous

Assisted Living

Toured community

February 10, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

It went well. Nice. I haven't decided anything yet.

Brookdale Hays

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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