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Brookdale LaCrosse Assisted Living

3141 East Avenue South, La Crosse, WI 54601

For pricing & availability:
(866) 374-4058
6.5
Review score
9 reviews
Add review
6.5
Review score
9 reviews
  • 5 star
    45%
  • 4 star
    22%
  • 3 star
    11%
  • 2 star
    11%
  • 1 star
    11%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale LaCrosse Assisted Living
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Anonymous

Child of resident/client

4.0 out of 5 stars

Overall pleased with care

Facility was a bit understaffed. My parents recognized this and felt bad for the care givers who were working long hours. That being said, it didn't seem to affect the care. Most of the staff I seen were very nice and caring to the residents.

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Brookdale LaCrosse Assisted Living

At our assisted living community in La Crosse, Wis., a thriving regional hub for education and technology, we believe sustaining social relationships and friendships is an integral part of aging well and living well. You'll find other seniors to bond with over mutual interests and common experiences, such as career fields, college days or time in the service. Best of all, you'll have the security of knowing our staff is on-site 24 hours a day, seven days a week.

Get get back to the hobbies you've always loved - and try some new ones.  Give both your body and mind a workout, bake up your specialty in the community kitchen, play trivia, card and board games and attend mix-and-mingle socials. With an activity calendar that changes daily, there's always something to do.

We know that moving into a new apartment isn't easy; that's why we're here to help. You can choose from three suites which all vary in size. Some have a kitchenette, others a full kitchen, but they all come with a private bath and large windows to let in abundant natural light. When you fill your apartment with your favorite furniture, photos and treasured keepsakes to reflect your own unique...

Senior living options offered

  • Assisted Living

Brookdale LaCrosse Assisted Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale LaCrosse Assisted Living

6.5 out of 10
Review Score9 reviewsWrite a review
Overall Experience
3.7
Cleanliness
3.8
Friendliness
3.9
Care Services
3.8
Staff
3.0
Meals & Dining
3.7
Activities
3.6
Value for Cost
3.8

A Place for Mom has scored Brookdale LaCrosse Assisted Living with 6.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Brookdale LaCrosse Assisted Living has 9 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-9 of 9 reviews

Last Updated: 8/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 18, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
1.0
Meals & Dining
3.0

Communication poor from leadership

Nurse does not communicate very well.

Anonymous

Assisted Living

Family/friend

August 1, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Overall pleased with care

Facility was a bit understaffed. My parents recognized this and felt bad for the care givers who were working long hours. That being said, it didn't seem to affect the care. Most of the staff I seen were very nice and caring to the residents.

SD

Assisted Living

Family/friend

June 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Over and Above

The staff at Brookdale LaCrosse is absolutely exceptional and is run by two incredible people who went over and above what we expected to help us. I can’t say enough good things about them, they saved us.

Anonymous

Assisted Living

Family/friend

May 5, 2023

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Review for Brookdale LaCrosse Assisted Living

Brookdale charges higher feels for less than adequate care. Sad and disappointing.I would not recommend it. Poor communication between resident/staff/care givers. Inconsiderate staff and often times short staffed. Inconsistent cleaning. Nurses slow to implement care/med changes when notified. Routine health check ups/tests were duplicated unnecessarily on the residents because staff incompetent. No or late response by administrators when complaints filed. Billing was often inaccurate and many requests needed to correct. Problems in most areas of care.

Julie

Assisted Living

Family/friend

December 29, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
3.0

Memory care is horrible

The place is filthy. My mother’s bedding was stained and on one occasion dirty t shirts were used instead of pillow cases. We found pills in drawers and on the floor. Personal items went missing and she was often not dressed n her own clothes. On several occasions she was dressed in men’s shirts. The call light was placed where she could not reach it. When we would push the light the response was very slow if at all. Administration did not communicate very well. They were unable to figure out how to have a doctor’s appointment remotely. Appointments were missed and family was not contacted when this happened. Plans of care were not given to the family even as the price kept increasing. Family was not notified of price increases until they saw the increase on the monthly bill. You pay for care you do not get.

Maragret

Assisted Living

Family/friend

April 19, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall it was the best option at the time for our mother, with a great staff

Our loved one was a picky eater but she always ate every meal and for the most part the activities were shut down due to covid. We believe they did everything they could at the time to keep them safe under the circumstances. Our loved ones vision was impaired so having window visits and zoom chats would make her confused. So they allowed our family to go through a specific entrance, get our temperatures taken, wear masks and gloves and go stand outside our loved ones room. They were very accommodating with us, and the director of the facility was always in constant communication with us. Keeping us informed throughout this entire process which really helped us out.

Anonymous

Assisted Living

Toured community

February 28, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Happy Mom, Happy family!

Brookdale La Crosse is the perfect place for my mother. The environment is clean & welcoming. Plenty of places to sit & chat with new friends or visiting family members. We had the freedom to decorate, add blinds, curtains, large screen TV (she has very bad eyesight), a bird feeder outside her window & shelving to make her new space “home”. After 4+ weeks, my mother has adjusted nicely. She used to live independently in a 2 bedroom apartment with a deck overlooking the river. A very big change for her! More importantly now, she has the freedom to “roam” independently with her walker throughout the facility. The only improvement that I can think of is more specific communication with the family in the first 2 weeks. Who to call during what shift, somewhere to have written communication with the staff with questions or suggestions, the time meals are served everyday, who contacts are for things like the salon, maintenance issues (ex: cold bathroom), hours the buildings are locked for security etc. I know the staff is busy, but I believe a more efficient way of communicating is necessary. I don’t want to waste anyones time trying to get/relay information.

Anonymous

Assisted Living

Family/friend

March 20, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

All The Comforts Of Home And More!

Brookdale gets a 5 star rating in all respects! Mom needed a warm inviting assisting living facility with personnel who were ready to make her stay filled with caring and considerate individuals. Personnel greet Mom and my family with genuine interest. They come to Mom's room to ask if she wishes to participate in the scheduled activity. A calendar is provided for her and the general public to see what activities are provided for the whole month. A resident could be involved with socialization activities that engage the body and soul from 8 AM to 6:30 PM. daily. Mom finally is getting the socialization she has missed the last few years while living alone. Mom's apartment is a studio style that offers her convenience of a small apartment, but without the upkeep. Garbage is picked up daily. Light cleaning is done when necessary. Laundry service is included. Other apartment sizes are offered. One must not forget to mention that pets are welcome to stay with residents. A variety of rooms provide varying services for the residents. An activity room lends itself as a library, place for crafts, exercise room, and religious services. The dining room has a formal atmosphere and each meal is of the highest nutritious quality allowing for alternatives if a resident makes a request. The facility provides grounds where residents can try their gardening skills if they so desire. Brookdale is spacious providing lounging rooms where residents can enjoy the company of fellow residents, sit peacefully alone, be with family, or watch a movie. All public rooms provide comfortable lounging furniture with soothing colors that invite you to want to stay a while. One must not forget the beautiful gas fireplaces that are in the dining room and adjoining lounge. Mom is so fortunate to be living in such a wonderful facility that fits her budget. We couldn't ask for anything more!

Anonymous

Assisted Living

Family/friend

January 23, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Friendly Staff!!

I am pleased with how everything has been going so far at this community for my loved one. He has been receiving great attention and care from the staff and has made a smooth transition into his apartment. My husband has had no complaints about the food seems to really be enjoying the different activities they have available for the residents throughout the week. I would defiantly recommend this place to anyone interested in an assisted living for there loved one.

Brookdale LaCrosse Assisted Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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