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Brookdale Lake Shore Drive

2960 North Lake Shore Drive, Chicago, IL 60657

For pricing & availability:
(866) 374-4058
9.7
Review score
84 reviews
Add review
9.7
Review score
84 reviews
  • 5 star
    58%
  • 4 star
    30%
  • 3 star
    5%
  • 2 star
    6%
  • 1 star
    1%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Lake Shore Drive
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Brookdale Lake Shore Drive
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Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Brookdale Lake Shore Drive

The staff is good - there are a lot of activities for residents who have an interest in them. Community is a good mix of independent and assisted living.

Read all reviews

Brookdale Lake Shore Drive

It’s time to exchange your burdens and stress for the lifestyle you desire most, at Brookdale Lake Shore. Located in the gleaming city of Chicago, Illinois, you will find yourself surrounded by stunning views of Lake Michigan and the city's vibrant skyline. Whether you are seeking independent or assisted living services, Brookdale’s trained team members communicate with you directly in order to learn and support your needs.

Brookdale’s assisted living program is designed to promote residents’ independence and freedom. Before you move in, a care assessment is provided to determine the services you desire, such as assistance with bathing, dressing, medication management, or other personal tasks. You can choose to receive as much or as little help as you desire. Families and residents alike can embrace peace of mind knowing attentive staff members are available 24 hours a day, seven days a week to be alerted to any emergencies. An alert system is also used as an extra safety measure on-site.

In addition to safety, residents can look forward to assistance with meals, housekeeping, and home maintenance. The concierge service can help with personal requests, and transportation assistance is provided, as needed. While your chores melt away, you can check out...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living
  • Independent Living

Brookdale Lake Shore Drive

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Lake Shore Drive

9.7 out of 10
Review Score84 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.5
Friendliness
4.6
Care Services
4.3
Staff
4.8
Meals & Dining
4.4
Activities
4.4
Value for Cost
4.3

A Place for Mom has scored Brookdale Lake Shore Drive with 9.7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Lake Shore Drive has 84 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 84 reviews

Last Updated: 10/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 2, 2025

4.0 out of 5 stars
Verified Review

Review for Brookdale Lake Shore Drive

The staff is good - there are a lot of activities for residents who have an interest in them. Community is a good mix of independent and assisted living.

Bob H

Independent Living

Resident/client

April 30, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

We decided to move in after 1 visit

At Brookdale Lake Shore Drive, we found a very complete package of retirement and active living, well explained by the sales manager that resulted in our immediate decision move in. We're looking forward to being residents.

Alice P

Independent Living

Toured community

April 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

An experience to remember

We toured the community recently and are happy to note the detailed attention we received; the free food for three!! and the place and people themselves. All staff and residents seemed very happy to be there.

Nenette L

Independent Living

Toured community

April 18, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Liking it more and more

It’s a great facility, full of activities & amenities. I’ve been there three times & each time I go there I learned something new & I like it more & more. Visiting Brookdale has been very enjoyable for me.

Karen K

Independent Living

Toured community

April 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

We found our future home

Don’t quite know where to start - the sales director & everyone we met were wonderful. We loved the “feeling” & decor of Brookdale NLSD. The apts. we’re very nicely done & the views wonderful. We have no desire to look any farther. The location, surrounding area & the entrance itself make you want to “come home” here. If it’s at all possible this is where we’d like to live for the rest of our lives. It’s remarkable that the first time we drove by I asked my husband “what’s that bldg.?” & knew immediately that’s where I wanted to go.

Sybil M

Assisted Living

Resident/client

April 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A truly amazing experience

I joined Brookdale Lake Shore Drive in January after moving from out of state to join my daughter in Chicago. Right from the very start, Brookdale assured me that there would be a place for me and support from day one, even if my things weren't there yet. They worked closely with me to navigate through many things that were causing me stress and anxiety. Now that I'm settled, I wanted to share how the whole community supports me, starting with the sales team, the finances team, the caregivers and nurses, the concierge, the dining team, and everyone I encounter. I'm so happy to be here.

Zofia L

Independent Living

Toured community

November 18, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Great tour experience and food

Beautiful, peaceful, attentive and kind stuff, great food! I would recommend the community to other. After one tour, I learned everything I need to make a decision and believe the value here is worth the cost.

Anonymous

Assisted Living

Family/friend

October 18, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Loved One's Experience With improvements would recommend

Biggest issue with Brookdale was they were short staffed and they cut corners especially with care in assisted living. With improvements, we would recommend this community to other families. Part of the issue was the post covid health care environment.

Judy H

Independent Living

Resident/client

October 11, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Welcoming to newcomers

I’m very impressed with the fine dining and the variety. The food is good. The servers are so nice, too. I love the new comers table that allows new residents to easily connect with people who have been in the community for years.

Lauri S

Assisted Living

Resident/client

October 2, 2024

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Very expensive with lots of extra charges

First, my deposit was lost by Brookdale and I was humiliated by receiving a collection call for their error. Issues are Maintenance. I have had to hire professionals at my own expense to get things fixed. The dishwasher is broken - two weeks now. Kitchen Faucet leaks and handle is hard to pull out. I had to put drain cleaner down drain when it kept stopping up - my expense. New faucet is also my expense. Freezer needs repair. Never taken care of. Bathtub water came out black, but didn’t matter as it had no plug to take a bath. One window has terrible condensation. Switches don’t work, I don’t even know what most of them do and little concern was shown to help me.

Clare/ A

Assisted Living

Resident/client

September 23, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

A lovely, lively place to live

Our east-facing 2 bedroom apartment overlook Lake Michigan, with a view from Evanston to Downtown Chicago, and full windows from 2-3 above floor. Stunning. Our building neighbors are interesting and enjoyable at activities like book and writing groups. Current events resident led dining is good along with good people.

Liann

Assisted Living

Family/friend

September 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Wonderful facility in the most beautiful Chicago location. People who live here are very lucky.

Honestly, I think Brookdale at Lakeshore is lovely. The home care services are not great though, so if you need additional assistance, it is best to contract outside help. We would 100% recommend this community to other families who may need a place for their loved ones

Anonymous

Assisted Living

Family/friend

August 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Lake Shore Drive

I would highly recommend Brookdale to them. I've toured 3-4 other places and Brookdale is the cleanest. Very pleasing look. People who work there are great. We are very happy there.

John A

Assisted Living

Resident/client

July 27, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

The opportunity to meet with very interesting people is enlivening and unexpected. The view from our unit of the Lake is the highlight of every day.

Carole K

Independent Living

Resident/client

June 24, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I'm never bored at Brookdale Lake Shore Drive

Brookdale was selected by my 3 children for my husband and I almost 7 years ago. It was a choice that had unlimited activities, new ones to experience – or old ones to continue enjoying. When my husband died (after 56 wonderful years of marriage), I was lonely in my apartment and therefore made it my business to participate in an activity every day. I exercise 5 hours a week. I join an exercise of body and mind class, and Yoga. Yoga was my absolute favorite class: An hour of PURE PLEASURE. Twice a month, I join writing class. On Thursday, I attended the painting class. Almost every week, I created a new painting – mostly using acrylics. My 19-year-old granddaughter joins me at the class. So we paint together and that just brings us closer. On Friday I host knitting clubs. Saturdays are my favorite with live music. So, in conclusion, Brookdale is my home and offers me so many activities to make an enjoyable living experience.

Darryl T

Independent Living

Toured community

June 23, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Positive attitudes everywhere

The strengths include the positive attitudes of all staff encountered, the location which has access to the lakefront, the walking trails, the good sized apartments, the expansive views and the variety of services offered.

David

Independent Living

Family/friend

April 24, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Staff
5.0

Great facility, impressive staff

I assisted a wonderful lady moving from her home into Brookdale. The idea of a retirement home brought certain thoughts into my mind; walking into Brookdale made me realize my opinions were wrong. [name removed] was beyond welcoming and supportive to me as I helped move her in...and also went out of the way to make sure my friend felt welcomed and met other people. In the week that I was in and out I met many staff and quite a few of the residents; universally they all seemed to be incredibly happy and very friendly.

JG

Assisted Living

Toured community

April 16, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Great tour

I toured the community seeking for my brother. I love how everyone interact with everybody that's why it I'm looking for my brother he really will enjoy I love the experience the new things that y'all have going on I love all of it.

Rona S

Assisted Living

Resident/client

April 8, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A Most Happy Place To Live

The people who live and work here make living here easy, comfortable, and fun.

Anonymous

Assisted Living

Resident/client

April 5, 2024

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
1.0

Not worth the cost!

BLSD feels like a prison! I have no freedom to walk outside. A Place for Mom marketing is too aggressive.

Brookdale Lake Shore Drive

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Lake Shore Drive

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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