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Brookdale Lakewood AL

220 Southwestern Drive, Lakewood, NY 14750

For pricing & availability:
(866) 374-4058
9.2
Review score
19 reviews
Add review
9.2
Review score
19 reviews
  • 5 star
    89%
  • 4 star
    11%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Lakewood AL
SaveShare
Brookdale Lakewood AL
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Marilyn

Sibling of resident/client

5.0 out of 5 stars

Brookdale Lakewood

I can't say enough good things about Brookdale Lakewood. I'm just sorry my sister had such a short stay there. She has passed away. I will recommend it to everyone I come in contact with that needs an assisted living home.

Read all reviews

Brookdale Lakewood AL

Live your golden years on your terms, at Brookdale Lakewood. Here, residents can look forward to flexible care plans, and one-on-one assistance when they need it most. Whether you need help with medication management, bathing before bed, dressing in the morning, or with other activities of daily living, Brookdale's trained caregivers will be there to offer support.

Brookdale’s team uses an exclusive Personalized Service System to provide highly customizable care plans. Each plan can be adjusted easily, enabling residents to only pay for the care they need, and not a penny more. The community also promotes brain health through its Brain Fit program. This program helps residents learn how to live a brain-healthy lifestyle and provides opportunities to form new connections and healthy habits. Rest assured, staff members are available 24 hours a day, seven days a week to be alerted to an emergency, and an alert system is also in use. In addition to safety features and custom care, residents can take advantage of the community’s many conveniences, including concierge services, transportation assistance, and postal services. Amenities such as a beauty and barber shop, a pharmacy, and a clinic are available, as well. Daily chores, home maintenance, and meals...

Senior living options offered

  • Assisted Living

Brookdale Lakewood AL

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Lakewood AL

9.2 out of 10
Review Score19 reviewsWrite a review
Overall Experience
4.9
Cleanliness
4.9
Friendliness
4.9
Care Services
4.9
Staff
4.9
Meals & Dining
4.6
Activities
4.9
Value for Cost
4.8

A Place for Mom has scored Brookdale Lakewood AL with 9.2 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Lakewood AL has 19 reviews with an average "overall experience" of 4.9 out of 5.

Filters

1-19 of 19 reviews

Last Updated: 9/26/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Marilyn

Assisted Living

Family/friend

September 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Lakewood

I can't say enough good things about Brookdale Lakewood. I'm just sorry my sister had such a short stay there. She has passed away. I will recommend it to everyone I come in contact with that needs an assisted living home.

Anonymous

Assisted Living

Family/friend

August 25, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

a caring, well managed facility

it's an excellent facility, very well managed and maintained. Great staff and my mom is very happy there. And she was not al all willing to make the move. She is really happy there and had a terrific impression of senior living facilities, largely because she was the attending physician and medical director of several nursing homes in the Western New York area, for about 15 years before she retired from medicine

Myra P

Assisted Living

Family/friend

July 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Lakewood AL

We are very happy with everything from staff to food. I have been very impressed with the staff, after just 2 days they all called my Mother by name every time they saw her. The meals are fantastic such a great assortment of items at each meal. My Mom gets her room cleaned twice a week and laundry weekly. The social activities are great. I am very pleased with the whole Brookdale experience!

Dianna

Assisted Living

Family/friend

May 9, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A wonderful experience.

The faculty and staff have all been absolutely amazing. When you walk through the front doors, it is a very welcoming environment. My mother is very happy there and loves all of the staff. They have a lot of activities and bring a lot of music in for the residence from the community. I couldn't be more thrilled with a great place for my mother to live.

Anonymous

Assisted Living

Family/friend

September 4, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Doing good, still room for improvement.

Brookdale is a pet friendly place, and they have transportation for most apartments that they may have in that area. I think do a suggestion box, that they could put in ideas for different meals would be great. Or involve some in the preparation of it. Those that want to help.

Anonymous

Assisted Living

Family/friend

April 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Brookdale Lakewood

My loved one is doing good at Brookdale Lakewood. The food is really good, and the staff are very friendly.

Eva

Assisted Living

Family/friend

September 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Lakewood AL

The staff and the other residents were very welcoming. They have made a huge difference in my mom's life. We have had the best experience with Brookdale. They worked very hard to make it possible for my mom. They are wonderful and sbe is very happy there

Kathryn O

Assisted Living

Family/friend

December 23, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Excellent care!

We couldn’t be happier to have chosen brookdale to take care of our dear aunt. Everyone is wonderful!! The food is great especially the desserts! Everyone I have met is very friendly. The staff is very friendly.

T M

Assisted Living

Family/friend

December 12, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Community

This is a great community that provides care to all who choose to live or visit. The friendly environment sets the tone of what one can expect which is quite comforting. I enjoyed seeing the residents with their pets as this was a pleasant surprise to know that even a residents pet will be well taken care of by this one-of-a-kind community.

Don S

Assisted Living

Family/friend

December 11, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

visited a friend

We had a friend who lived at Brookdale Lakewood for many years. We visited often and were always impressed with how clean and welcoming the community is. Our friend was very happy living there and loved participating in the activities. The staff was always very caring and took good care of her. We would not hesitate to tell anyone thinking of assistive living to check out Brookdale Lakewood first.

Frances F

Assisted Living

Resident/client

December 8, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I feel like home

I feel the staff really cares about me and the place feels just like home. I can follow the daily activity schedule or do whatever I want. The ability to leave and come home is nice. And if I want to us the bus I can be driven somewhere within 30 miles. And best of all I am able to keep my furry baby with me.

Janet M

Assisted Living

Toured community

December 8, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Visitor

I attended a public event held within the community. The environment was so nice and the staff so respectful. We enjoyed a meal prepared by the dining department that was ever so tasty. What a nice place to visit and live!

Joann L

Assisted Living

Toured community

October 8, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Visitor for a guest

Brookdale of Lakewood was very pleasant and clean. I was able to walk around with my grandmother to tour the place for her to possibly make it her home. The staff was very respectful and the director was extremely helpful with all the questions we had. Overall the experience was great.

Beth O

Assisted Living

Family/friend

October 1, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellence

Moving my Father-in-law into Brookdale was an easy decision. Accepting the reality that he was unable to properly care for himself was not easy, but his transition into assisted living went smoothly. I credit [name removed] and her entire staff with this success. While the cleanliness of the facility, the services and activities provided, and the delicious meals were all blessings, what we appreciated the most were the high quality of care and respect he received while at Brookdale. He was not always an easy resident/patient to take care of, but he was always treated with dignity. [name removed] and her staff laughed at his jokes and made him feel like Brookdale WAS His Home! With Sincere Gratitude, Beth (and Bob) Olson

Christopher Brink

Assisted Living

Family/friend

September 28, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I love Brookdale

This facility does an outstanding job of caring for its residents. I would recommend them to anyone looking for quality housing for a loved one.

Connie

Assisted Living

Family/friend

May 11, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A Good Choice for My Mom

I would recommend the community to others for their loved ones. My loved one and all the residents have their own rooms, which is nice. The staff are very easy to work with if we have any questions or concerns. The care, apartment, utilities (phone and cable is additional), laundry, changing of linens, housekeeping, and all the meals are included in the monthly fee. Exercise, games, social times, and more are some of the activities for the residents to choose from. My loved one seems to enjoy the meals.

Anonymous

Assisted Living

Family/friend

August 18, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

My father's care

The care from this community is very helpful. We like that the staff was caring for my father's needs. The community has a nice environment and the menu offers good meals. The activities were helpful for my father and he liked participating. We would recommend this community for the good care and value for other families.

Anonymous

Assisted Living

Family/friend

November 23, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

They Really Care!!

The Brookdale Lakewood was a great choice because the staff is very friendly and helpful. When we were touring communities, all of them were just interested in money, but this one genuinely cared about my mother and made the process very easy. The place is kept very clean and is well maintained. On Sunday, the staff cooked thanksgiving dinner for everyone it was very nice.

Anonymous

Assisted Living

Family/friend

May 5, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

She is liking it.

She is liking it. She likes the food, and she is starting to participate, and loves bingo. She goes to get her hair done. They are very nice there. They came right away when she pulled the cord. They were good about calling me. I am very pleased. It's like a little family there, it's not so big. The only problem I have had, was when I signed her up, I think the sales manager may have said some things that weren't exactly true, there were definitely some inconsistencies. Dealing with Omnicare has not been particularly easy either.

Brookdale Lakewood AL

Neighborhoods

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Map of the neighborhood around Brookdale Lakewood AL

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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