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Brookdale Monroe Square

918 Fitzgerald Street, Monroe, NC 28112

For pricing & availability:
(866) 374-4058
9.1
Review score
16 reviews
Add review
9.1
Review score
16 reviews
  • 5 star
    62%
  • 4 star
    25%
  • 3 star
    13%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Monroe Square
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Brookdale Monroe Square community exterior
8 photos2 floor plans
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Anonymous

Child of resident/client

5.0 out of 5 stars

Great Staff!! Would Recommend.

I was very satisfied from the time my father entered until he passed. I could not have asked for better than them. When I was not there I knew my dad was taken care of. The staff was very friendly and kept me informed with everything going on with him. I would always see the residents involved in activities and my dad's room was always picked up as well as a clean facility. I was very satisfied with the care of the facility.

Read all reviews

Brookdale Monroe Square

Upgrade Your Senior Living


It's time to trade the chores, worries and stress that often come from life at home for a better senior living lifestyle. As a resident here, You'll enjoy a resort-style atmosphere full of interesting things to do and interesting people to do them with.

We've been serving the residents of Monroe, Snohomish, Sultan and the Sky Valley as a premier senior retirement community for many years. As a resident here, You'll find that the home-like atmosphere and small town values are a welcome embrace as you embrace a new kind of lifestyle.

Your options here start before you move in, as You'll get to choose from a variety of apartment styles and sizes to find the home that best meets your lifestyle needs. And when you get here, You'll find comfortable common areas that encourage socializing and entertaining.

We offer a wide range of services and amenities that help you feel welcome and at home quickly. Whether it's being pampered in our barber/beauty shop, reading a good book in the library or tending the garden, there's something for everyone here.

Activities and programs are designed specifically to meet the interests and preferences of our residents. A few favorites include:
Game night
Exercise...

Senior living options offered

  • Assisted Living

Brookdale Monroe Square

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Monroe Square

9.1 out of 10
Review Score16 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.2
Friendliness
4.7
Care Services
4.5
Staff
4.6
Meals & Dining
4.0
Activities
4.5
Value for Cost
4.2

A Place for Mom has scored Brookdale Monroe Square with 9.1 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Brookdale Monroe Square has 16 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-16 of 16 reviews

Last Updated: 7/9/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

July 9, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

our families experience

The overall experience has been pleasant. The community always looked clean but occasional smelled of bowel. The staff were friendly and loved mom, making her feel as comfortable as they could. Most med Tech's very nice and helpful. Mom loved the food. Mom never participated, but they always had something going on. Too expensive for level of care and quality of care. After mom was admitted we found out there was an extra charge for any additional help needed such as dressing and bathing help with everyday living which is what the [fee removed] per month should have covered. I can tell you more if you would like to have a call.

Helen

Assisted Living

May 17, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Nice community

The community is very home like, beautiful location back in cul-de-sac but near the hospital, friendly staff, the garden is amazing and wonderful to see the patients helping keep it beautiful. The rooms are spacious, always smells clean and patients seem happy!

Anonymous

Assisted Living

Family/friend

April 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Staff!! Would Recommend.

I was very satisfied from the time my father entered until he passed. I could not have asked for better than them. When I was not there I knew my dad was taken care of. The staff was very friendly and kept me informed with everything going on with him. I would always see the residents involved in activities and my dad's room was always picked up as well as a clean facility. I was very satisfied with the care of the facility.

Anonymous

Assisted Living

Resident/client

January 19, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Resident/client

January 18, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Susan L

Assisted Living

Family/friend

January 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Review

Overall, we are pleased with the residence and service. We feel that our resident is safe and taken care of. If we find something not working, it is corrected quickly. Most of the employees are extremely friendly and helpful. There are a few employees that are not friendly and get annoyed when asked to help. One day I arrived and could hear someone calling "help" and found that it was my family member and they had been put in a chair in their room and no one had come back to help them. This was concerning. The main areas are always clean and look very inviting. The individual rooms need to be cleaned better and more care needed when washing and folding resident's clothes. Clothes are very wrinkled and not hung or stored properly. The man that was at the front desk all the time is very much missed, he seemed to look after and genuinely care for the residents and visitors. I miss someone being there to help or answer questions. No one being there is a benefit that is lost.

Sherry Koepp

Assisted Living

Family/friend

December 14, 2023

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
2.0

Care of mom

My mom is well taken care of at this facility. The staff is very loving and caring to her and her needs. My only complaint is the meals. I feel the lots of times they lack in quality and quantity.

Anonymous

Assisted Living

Toured community

September 12, 2023

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour with Brookdale Monroe Square and it was a nice tour experience. The staff members we met with were all really nice and accommodating on our visit.

Anonymous

Assisted Living

Family/friend

June 1, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Not for independent seniors

It's more like a nursing home than assisted living. Most of the residents are not capable of caring for themselves at all. My Mom was unhappy with having to here because of this fact. She had to walk past their wheel chairs that were pushed into the halls by the staff to care for them. The halls always smelled of urine. I would not recommend to anyone that is looking for a community of peers who want to garden, go on outings, etc.

Kristina

Assisted Living

Family/friend

March 21, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Peace of Mind

I have been pleased with having my dad at Brookdale. I feel peace knowing he is taken care of.

Shelby

Assisted Living

Toured community

April 21, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and Brookdale was just a beautiful facility to tour, they were so accommodating. The staff were very happy and very willing to answer all of our questions we tossed at them. The residents were clean, happy and interacting with one another and the staff

anonymous

Assisted Living

Family/friend

December 13, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
2.0

Satisfied with the care

We chose Brookdale Monroe Square because they were able to provide memory care which we knew our loved one would eventually need that type of care. I think they could improve on the quality of their food and also they could offer more of a variety. Portion sizes are small and could be increased as well. I have been satisfied with the care and attention to medical needs. Overall I am pleased, they are just short staffed and the food needs improvement.

dc

Assisted Living

Family/friend

November 18, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Dedicated To Residents Care and Well Being

My Grandmother was a three year resident here, and in that three years all of the employees embraced her and provided her lots of love, attention and excellent care. The facility was always immaculate and great care was provided for all of the residents that we got to know. From the Dining Room staff to the Resident Assistants, our families experience with this wonderful staff was indeed most excellent. I am very quick to recommend and try to sell Monroe Square whenever I hear anyone mention the need for assisted living. Just a note: When your beloved Granny loves the facility and staff then you can rest assured that the facility is top notch,

Brian K

Assisted Living

Resident/client

November 18, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place and Wonderful Staff

The Community is a great place warm and welcoming! the staff cared for my grandmother for almost 4 years before she passed away. the staff is compassionate for all the residents that live at the community. I would recommend this community for anyone looking for assisted living for a loved one.

Eric L

Assisted Living

Family/friend

August 26, 2021

5.0 out of 5 stars
Verified Review

Outstanding

My loved one was only there a couple of days, at no fault of Brookdale's. The process of getting him moved in was pretty easy, and I was provided with plenty of information about the cost and services that would be provided to him. They made the move-out process quick and easy as well, yet they didn't rush me either. And they helped provided me with carts to move, which I appreciated.

Jim Parker

Assisted Living

Family/friend

May 21, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A positive review for Brookdale

We chose Brookdale Monroe Square because of the proximity to where I work, the room itself, at the time it was my dad and mom and they were able to get them a suite, and the price was a little better than some others we looked into. My dad is now in a 2 person room and he is the only one there so he has plenty of space. He was also in a very small room so they have rooms of all sizes to choose from. Dad is complaining about the food, he said there is not a lot of variety for breakfast. They have been really good on the virus, they have been strict about visitors and have followed protocols very well to keep residents safe. I would recommend them to others looking.

Brookdale Monroe Square

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Monroe Square

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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