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Brookdale North Richland Hills

8500 Emerald Hills Way, North Richland Hills, TX 76180

For pricing & availability:
(866) 374-4058
9.7
Review score
96 reviews
Add review
9.7
Review score
96 reviews
  • 5 star
    52%
  • 4 star
    31%
  • 3 star
    11%
  • 2 star
    5%
  • 1 star
    1%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale North Richland Hills
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Brookdale North Richland Hills community exterior
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Julie B

Child of resident/client

5.0 out of 5 stars

Very caring place. I feel good having mom my safe there

When mom fell and broke her hip late February I needed to find a place fast for her rehabilitation. Brookdale North Richland Hills bent over backwards to help us get her a room that she could move into quickly with very little hassle. Mom loves all the people who work there and so do I. They treat us like family. Their newly remodeled building is beautiful as well as functional. Brookdale has helped take so much stress off of me in order to help mom get the temporary care that she needs.

Read all reviews

Brookdale North Richland Hills

Fall in Love with Brookdale North Richland Hills. Our community offers an extraordinary retirement living lifestyle for seniors.

Our beautifully appointed Independent Living cottages provide residents with a true sense of community and belonging, with engaging activities, delicious dining options, and a purpose-driven retirement. It’s all the comforts of home, subtracting the burden of home maintenance and adding all the luxuries of resort-style living.

Our upscale community also offers Assisted Living so that if needs should change over time, our residents can stay on campus where they are known and loved and receive care services when they require them. Three dedicated nurses on staff and a 24/7 care team ensure that our residents receive the care they need to age in place. Our devoted care team is always committed to our residents' safety and comfort. Complimentary Medication Management is included.

The unique anytime dining concept is embraced by residents and provides nutritional, flexible, and multiple dining options. Both our independent and assisted living residents enjoy and benefit from three nutritious meals that are both delicious and pleasing.

We offer scheduled transportation so that residents can make social and medical appointments or explore nearby shopping and dining without the hassle of driving their...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living
  • Independent Living

Brookdale North Richland Hills

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale North Richland Hills

9.7 out of 10
Review Score96 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.4
Care Services
4.4
Staff
4.8
Meals & Dining
4.4
Activities
4.6
Value for Cost
4.2

A Place for Mom has scored Brookdale North Richland Hills with 9.7 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale North Richland Hills has 96 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 96 reviews

Last Updated: 9/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 18, 2025

2.0 out of 5 stars
Verified Review

Disappointed, duped, not what they presented,

Well, honestly I'm not very happy with how things are going. I'm hoping it's going to get better. We have had multiple issues with their home. The home they moved into doesn't look or feel like it should considering the amount of money they are charging

Julie B

Assisted Living

Family/friend

May 13, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Very caring place. I feel good having mom my safe there

When mom fell and broke her hip late February I needed to find a place fast for her rehabilitation. Brookdale North Richland Hills bent over backwards to help us get her a room that she could move into quickly with very little hassle. Mom loves all the people who work there and so do I. They treat us like family. Their newly remodeled building is beautiful as well as functional. Brookdale has helped take so much stress off of me in order to help mom get the temporary care that she needs.

Anonymous

Assisted Living

Family/friend

March 20, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Brookdale North Richland Hills review

Staff have been very welcoming, kind and supportive.

Brittany S

Assisted Living

Resident/client

December 31, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best place for my Dadoo!

We needed a place for my grandpa and this place truly felt like home, at first visit! Everyone is super welcoming, friendly, and genuinely care for one another! From the staff to the residents, Brookdale NRH has been a perfect for us! I’m thankful for the activities that keep these residents going and the smiling faces you’ll encounter, daily.

Texasred

Assisted Living

Family/friend

December 25, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Assisted living and hospice

We had to make decisions quickly on where to place mom. [name removed]made it easy and worked with us on having all information to make that decision. Even better when we had to place mom in hospice they work with a program that my childhood friend works for. That made the decision so much easier as well.

Ellen Duncan

Assisted Living

Family/friend

December 24, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend Brookdale North Richland Hills

Brookdale has been an amazing place for my mom. After living in the same home for 50 years, she needed a little extra help with her medications, meals and someone to check on her. The transition was so smooth….everyone is so friendly and helpful! My mother loves the food and has made friends. They are quick to call if she needs anything and make sure she has everything she needs. Highly recommend Brookdale North Richland Hills.

Bill S

Assisted Living

Toured community

November 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

what you are looking for

Beautiful clean facility, welcoming enviroment, very friendly professional staff, value for cost advantage.

Kurtis W

Assisted Living

Family/friend

November 1, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place for my Folks

This is by far the best fit for my Mother! The staff, care and programs are outstanding. I have referred 4 Families here so far in 2 years of her being a resident here. There are always activities happening every day. I would recommend Brookdale in NRH on Emerald Hills Way to anyone!

Kurtis W

Assisted Living

Family/friend

September 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale North Richland Hills Review

My Folks likes this place as soon as they looked around. I visited 9 different facilities and this one was top of my list to show them. Since we moved in, my Father has passed and my Mother was diagnosed with Multiple Myeloma. The staff has been wonderful. My Brother or myself are up there every day. The staff and residents make this a home and not a transitional place for my Mother. I have referred 4 people to Brookdale. The activities are wonderful. My Mother in Law was at [community removed]. Not a good place at all. I wish we would have known about Brookdale!

Amy H

Assisted Living

Family/friend

September 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The employees were very nice and professional

The highly regiment Brookdale. The rooms were very clean and spacious. There was no bad smells. The food was wonderful. The staff were very polite and attentive to my mother’s needs! I give Brookdale a 10 out of 10.

Anonymous

Assisted Living

Family/friend

August 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale North Richland Hills

All fives! However, we have had to move my Dad to memory care. He is now at [facility name removed]. The staff there is exceptional. Very friendly and helpful. They were really good with Dad.

Anonymous

Assisted Living

Family/friend

July 25, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
2.0

A nice community with some needed improvements

The overall experience is based on the activities available for entertainment. The cleanliness is based on how well the housekeeping staff cleans the residents rooms. The friendliness of the staff depends on which department. Management is friendly, but the med techs would get a 2. There are a few very nice and helpful techs that deserve a 5. the others are awful and I wouldn't even give them a 1. Quality of care is based on the performance of the worthless med techs. Meals/dining is a 2 based on quality of food and managements inability to order the correct quantities. They are always running out of the more popular items. Activities is based on the hiring of the new activity director. She is good. A 10% rent increase for 2024 was really high and unaffordable for most residents. Some had to relocate and others had to downsize.

Lewayne H

Assisted Living

Family/friend

June 23, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring for dad

My 85 yr old father lived at Brookdale North Richland Hills for approximately three months before losing his battle with cancer. During this time he enjoyed the meals, the beautiful spacious facility and the friendly, caring and professional staff. They elevated the level of his health care as his condition required and kept me informed of any changes or needs that had developed. During his stay he enjoyed the activities, the beautiful well kept grounds, and all the amenities of home except with a supportive cast of health care, cleaning, and maintenance personnel I would highly recommend this facility for any assisted living needs

George D

Assisted Living

Resident/client

June 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and Solid Help

When My Wife and I first came here nearly 8 years ago, we discovered a happy and friendly scenario. Caretakers were so helpful. Information was transmitted quietly and quickly that we needed to adjust to our new home. The directors have been excellent and the present one is superb. We have been given health options and assistance when needed. Our SECURITY IS SOLID! Our ACTIVITIES ARE NUMEROUS AND LOTS OF FUN. I would recommend anyone to come here, regardless of health conditions and needs.

Laurie

Assisted Living

Family/friend

June 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale NRH is a wonderful family

Our dad spent his final 23 months at Brookdale. He entered as a grumpy old man who didn't want to participate in any events. The staff and other residents gradually won him over, and he was attending game times, Bible study, happy hour, and special veteran's roundtable events. His apartment was spacious, he loved the daily options in the dining room, and the food was very good. The common areas were inviting, clean and seasonally decorated. The nursing staff was excellent, especially during his last 7 weeks on hospice. The Executive Director is fabulous. He genuinely cares for his residents and staff. He is a great gatekeeper, protecting his residents from harm. He took care of a situation with dad as if it was his own father. I am so pleased the Lord led us to Brookdale for our dad. They were such a blessing to him and us.

Wendy

Assisted Living

Family/friend

June 4, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Emerald Hills will take care of your loved one

I cannot recommend Brookdale Emerald Hills highly enough! The care provided to residents is outstanding. The staff members are compassionate and truly care about the well-being of the residents. The director and nurses go above and beyond to ensure that each resident feels valued, respected, and well taken care of. The dining experience at Brookdale is second to none. The chefs are talented and the dining staff provide excellent service with a smile. My dad often raved about the quality of the soups and pizza, and how nice the dining staff was at honoring his requests. Entertainment and activities are plentiful. My dad enjoyed the Jeopardy games multiple times per week. Happy Hour and Bible studies were a highlight of his week. Overall, our experience with our Dad living here was wonderful. He lived his final 2 years there and our family is so thankful for the care he received. If you're looking for an assisted living facility that feels like home, look no further than this place.

RJ

Independent Living

Resident/client

December 28, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0
Meals & Dining
4.0

Like coming home!

Great place to live. Someone is always there to help you and very friendly. Independent living is like living in your own home. Cottages are spacious with an attached garage. Nutritious meals served every day.

Mike F

Assisted Living

Family/friend

December 1, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Couldn't Be Happier

First of all, I must preface my review by saying we have not experienced any other Assisted Living facility other than Brookdale NRH. Our experience covers the 2017-2023 timeframe. During this time I was at the facility visiting my mom an average of 3-4 times per week. I found the medical, housekeeping, kitchen, maintenance, and front office staff to be extremely friendly and open to discuss any issue. I am often asked, would I let my mom be a resident there again ? WITHOUT A DOUBT ! She was a resident for 6 years and I would not have her any place else. It is true, Brookdale NRH is our only experience, but having personally witnessed the care and compassion that my mom received while a resident, I can not imagine any other place being any better.

Kurtis W

Assisted Living

Family/friend

November 16, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale North Richland Hills

My parents felt very comfortable during their tour. I would recommend to others. We picked this community because the atmosphere is very welcoming here.

Sam & Lois Rhodes

Independent Living

Resident/client

September 29, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Brookdale NRH

We are delighted to tell other’s about this independent living community. Needs updating and repairs to the exterior, but some of these issues are in progress. Maybe a little more attention needed for landscaping and street lighting and badly fogged up window units. Slippery streets.

Brookdale North Richland Hills

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale North Richland Hills

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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