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Brookdale Paulin Creek

2375 Range Avenue, Santa Rosa, CA 95403

For pricing & availability:
(866) 374-4058
9.4
Review score
81 reviews
Add review
9.4
Review score
81 reviews
  • 5 star
    46%
  • 4 star
    37%
  • 3 star
    9%
  • 2 star
    4%
  • 1 star
    4%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Paulin Creek
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Brookdale Paulin Creek
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Anonymous

Child of resident/client

4.0 out of 5 stars

Friendly community

Staff is very friendly and accommodating. They have a lot of good activities for the residents and the facility is very clean/well kept. The only down side I see is the price but you get a lot with it.

Read all reviews

Brookdale Paulin Creek

You can find Brookdale Paulin Creek in gorgeous Santa Rosa, California, a vibrant city known for its wineries. Here, it’s easy to find purpose and meaning through interactive activities while feeling safe and supported all throughout your care journey.

Our family-like community features a 24-hour security system, and compassionate team members are available 24 hours a day, seven days a week to be alerted to an emergency. Because we offer multiple levels of care, including independent living, assisted living, and memory care, it’s nearly effortless to age in place. If your needs or wants change while you’re here, your care plan will be adjusted accordingly. While we assist with daily chores, prepare homemade meals, and assist with individual care needs like medication management, mobility assistance, and more, we encourage you to take advantage of the many on-site perks. Book an appointment at the salon, or spend your day soaking up the sun at the community pool or outdoor putting green. If you prefer to stay indoors, check out the arts and crafts studio, the game room, our movie theater, or the cozy living room. Feel free to invite a friend over to spend the day with you! It’s all about your...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Brookdale Paulin Creek

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Paulin Creek

9.4 out of 10
Review Score81 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.4
Friendliness
4.5
Care Services
4.3
Staff
4.6
Meals & Dining
4.3
Activities
4.3
Value for Cost
4.0

A Place for Mom has scored Brookdale Paulin Creek with 9.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Paulin Creek has 81 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 81 reviews

Last Updated: 8/13/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

August 13, 2025

4.0 out of 5 stars
Verified Review

Friendly community

Staff is very friendly and accommodating. They have a lot of good activities for the residents and the facility is very clean/well kept. The only down side I see is the price but you get a lot with it.

Anonymous

Assisted Living

Resident/client

July 31, 2025

4.0 out of 5 stars
Verified Review

The staff is absolutely fabulous. Kindness to the max. They take good care of their people.

Teresa

Independent Living

Family/friend

July 31, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A kind and caring staff

Staff was always helpful and very kind. The chef was so accommodating to my father's low sodium diet. I would recommend Brookdale at Paulin Creek.

Brian B

Independent Living

Family/friend

June 27, 2025

5.0 out of 5 stars
Verified Review

A very positive Brookdale experience

The main thing is that my mom likes it. She loves the food, says the staff and guests are friendly, her room is just right, the social activities are a big hit, and it's bright and airy. Not depressing. From my perspective, the administrative part has been straightforward. Expectations were set appropriately so we're getting exactly what we expected.

Anonymous

Independent Living

Family/friend

May 1, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall a beautiful and friendly community

The staff are all kind , and super helpful. The facility is very beautiful with vaulted ceilings and lots of windows so very light and airy. Most of the windows open out to a beautiful courtyard that has flowers and beautiful gardens. The facility is clean, spacious and quiet with all the amenities you need. The apartments and more spacious than any others in the area at the same time more affordable than all others we checked out. My sister in law is so excited that we found this beautiful treasure!

Anonymous

Memory Care

Family/friend

April 16, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Brookdale Paulin Creek

My wife had two bad falls that set her back. I had to buy 2 foam pads &insist they be placed around her bed. They should have taken precautions after the first one. Very expensive too.

Anonymous

Memory Care

Family/friend

February 19, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Overall a nice community

The staff was great but not enough of them for my family members needs. In their defense he was a lot to handle....hence the reason we put him in memory care. I would also like to say that their main memory care coordinator (or manager...can't remember her title) [name removed] is absolutely amazing!!

Anonymous

Independent Living

Family/friend

October 18, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
3.0
Meals & Dining
5.0

Excellent Facility and Staff

The staff that has direct/everyday contact with the residents are kind, caring, friendly, responsive and respectful. As a family member of 2 residents I can say they have been very kind, friendly and helpful when I am at the facility visiting or on the phone. The independent living apartments are very nice size. The apartment housed both my parents very adequately. My parents are now in Memory Care section. We rented a 3 room unit which is meant for 3 individuals, but it's utilized by only my parents. Having this amount of space is great for the 2 of them.

Anonymous

Independent Living

Family/friend

July 3, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

Brookdale Paulin has been incredible for my Mom!! She loves it! She has no complaints really nor do we. Everyone has been incredible during this whole process. She is very happy which makes me happy! We would absolutely recommend this community to other families!! Getting my mom into a place that felt safe for all of us after we lost my dad in a tragic accident in September was very important to all six of us kids so Brookdale Paulin Creek made that happen for us and we are very happy with my mom being there, so thank you!!

Craig A

Memory Care

Family/friend

June 5, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Excellent but…

In general it’s been just fine but… I was asked to have tv and dresser in the room before admittance. (Spouse)When I visited her 7 days after admittance, both items were still in their boxes on the floor.Poor communication for sure, because no one ever told me that I had to set the items up, or offered any help. #2: No HDTV signal. lo def instead. For what folks are paying, and leaning on tv for entertainment, they should get the same clear picture as 98.5% of Americans are watching.

Anonymous

Independent Living

Family/friend

May 31, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

friendly staff and variety of weekly activities available

She does like the variety of activities that are available as well as the socialization during meals. We are grateful she is less than 10 minutes away. She is happy there. Her only challenge is that she's vegetarian and their idea of vegetarian meals usually involves a lot of cheese, not vegetables.

C

Assisted Living

Family/friend

May 10, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Our Experience

My mother is in the assisted living section. There are some issues with some of the med techs and caregivers, not providing her with her meds at a reliable time. Also, they are not always supportive of her shower time. Sometimes skipping a shower a week. She loves most of the people there. The residents are great and the activities and grounds are wonderful. The food is good. It's a great place if you can move around and see and take part in the social events. They have a very robust social calendar there. I would recommend this facility to somebody who is active. I do not recommend it for the assisted living facility.

Anonymous

Assisted Living

Family/friend

April 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy with our choice

They're generally very friendly and helpful. Nice residents and staff, very nice facility, the food is good, and so is the value. It is not as expensive as same we looked at.

Anonymous

Memory Care

Family/friend

April 8, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Brookdale Paulin Creek Experience

Our overall experience at Broookdale Paulin Creek Memory Care was good. The kind, compassionate staff was the best part about it. The problem was that there was not enough staff on at a time to be able to keep a close enough eye on my loved one. He was very busy and not sleeping much when he moved in. The memory care unit is clean. There are some activities and there usually is music playing in the dining room.

Lisa

Independent Living

Family/friend

January 23, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Recommended

I think it's a great facility. The move in was very easy. Housekeeping is great and they clean weekly, change sheets etc. I love the staff, all so friendly and helpful.

Renee

Assisted Living

Family/friend

January 22, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Review for Brookdale Paulin Creek

My mom is in the memory care facility, I liked the size and home like feeling. I would recommend this facility to others.

Clint

Assisted Living

Family/friend

January 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Paulin Creek

We picked this community because the staff service is excellent and very hospitably professional.

Anonymous

Independent Living

Resident/client

May 16, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Very good in many ways.

Brookdale Paulin Creek could have a staff technician to deal with TV and internet set up and other problems. They could also have a healthier menu and a little more help finding people more like me.

Anonymous

Independent Living

Family/friend

May 12, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Amazing Staff, Recently Upgraded Common Area, One minor fix and would have nothing to complain

Staff are always friendly and helpful. Both washers breaking down within a year. They replaced with a used one that the residents had a hard time using because doors wasn't aligned and they don't have the strength to close or afraid of it breaking. It also had mildew build up that I was able to remove some but not all. Also I had to adjust bottoms because they didn't set it to balance properly it so it wobbled when in its spin cycle. They want a simple washer to get their clothes clean.

Brian S

Assisted Living

Family/friend

March 29, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly staff, good food, lots of activities

It's a good facility, but of course not exactly cheap. There are lots of activities for people, and my mother often says that the food is good. They just replaced all the carpets in the common areas. We picked this community because, it was closer to my mom's community of friends, and cheaper by a couple thousand dollars per month. I wish they would help with hanging up her pictures and other minor maintenance tasks (eg fixing an internal door lock).

Brookdale Paulin Creek

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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