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Brookdale Richmond

3700 South A Street, Richmond, IN 47374

For pricing & availability:
(866) 374-4058
8.0
Review score
19 reviews
Add review
8.0
Review score
19 reviews
  • 5 star
    74%
  • 4 star
    26%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Richmond
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Brookdale Richmond
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street view of Brookdale Richmond

Susan

Child of resident/client

5.0 out of 5 stars

Our Experience

My mom was previously a resident at Brookdale Richmond. The staff loved Mom and said they wanted to take her back when she left. The manager worked to get us the best deal on price. I didn't feel any anxiety when I couldn't be with her.

Read all reviews

Brookdale Richmond

At Brookdale Richmond, enjoy your golden years like never before. Here, the trained and trusted team members work directly with residents to foster healthy habits and happy living. Whether you’re in need of daily assistance with bathing, dressing, grooming, managing specific medications, or simply moving around safely, you can find reliable, one-on-one care you can count on.

Residents' care and safety come first, which is why the staff is available 24 hours a day, seven days a week to be alerted to any emergencies. An emergency alert system and keypad entries are also in use. To simplify each day, the residents have access to transportation assistance, a beauty/barber shop, and postal services on-site. Sit back, relax, and indulge in homemade meals crafted with fresh ingredients by the culinary team, and say goodbye to washing laundry, and managing housekeeping, home maintenance, and landscaping. The staff works hard to ensure your care and chores are taken care of. With less tedious tasks and more freedom, you can look forward to self-care Saturdays at the relaxing whirlpool, discovering new novels in the library, or simply enjoying the garden views.

Community Services and Amenities

The activities calendar changes constantly and is designed to cater to a variety...

Senior living options offered

  • Assisted Living

Brookdale Richmond

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Richmond

8 out of 10
Review Score19 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.7
Friendliness
4.7
Care Services
4.7
Staff
4.7
Meals & Dining
4.6
Activities
4.6
Value for Cost
4.6

A Place for Mom has scored Brookdale Richmond with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Brookdale Richmond has 19 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-19 of 19 reviews

Last Updated: 9/11/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 11, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Our Families experience

Staff is good but 2 stand out to me as going above and beyond. One is a CNA other is a nurse

Susan

Assisted Living

Family/friend

March 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our Experience

My mom was previously a resident at Brookdale Richmond. The staff loved Mom and said they wanted to take her back when she left. The manager worked to get us the best deal on price. I didn't feel any anxiety when I couldn't be with her.

Susan

Assisted Living

Family/friend

June 1, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Kind and caring staff.

I would recommend Brookdale Richmond to anyone. The staff was so kind and caring. The food was good. My mom liked most of what was offered, and she's picky. The place is clean, and the overall atmosphere is homey. We were very satisfied.

Joe K

Assisted Living

Family/friend

March 31, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent service

Barbara J

Assisted Living

Family/friend

March 30, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful place

Staff is wonderful and we are treated like one big family. We do not have to worry about treatment, safety, and care. Thank you!

Terri M

Assisted Living

Family/friend

March 30, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Next best to being home

Mom has been at Brookdale Richmond for five and a half years. The activities have been wonderful for her well being. She is safe and cared for in a loving atmosphere.

anonymous

Assisted Living

Family/friend

December 8, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Our experience with Brookdale

We decided on Brookdale Richmond mostly because of the availability. He had a very comfortable room and staff did pretty good from what he had told me. I would recommend this facility to others, but I do wish that they would work with the VA. I encourage anybody to look into short term respite and adult daycare compared to the cost of living at a facility full time.

anonymous

Assisted Living

Family/friend

October 28, 2022

4.0 out of 5 stars
Verified Review

Friendly atmosphere

What sticks out most about Brookdale Richmond is how friendly everyone was.

anonymous

Assisted Living

Toured community

April 26, 2021

5.0 out of 5 stars
Verified Review

My review of Brookdale

We toured Brookdale Richmond and it was a really nice facility. We just did not think that my brother would fit in with the population that was here.

Louise

Assisted Living

Family/friend

August 5, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0

Highly Recommend

I would highly recommend them. We checked out the others in the area and they were the best fit. My mom likes the food. The room sizes are nice. My mom has a one-bedroom unit. They have an outdoor courtyard for residents to use.

Anonymous

Assisted Living

Toured community

March 7, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Excellent facility. 42 rooms. Intimate, home/family atmosphere. "Age-in-place" environment...no moving from one section to another as residents' needs change with aging. Minimal respite care... mostly LTC.

Anonymous

Assisted Living

Resident/client

September 6, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

I FEEL THAT MY MOTHER IS GETTING GOOD CARE AND ATTENTION FROM THE STAFF AT BROOKDALE. SHE SEEMS TO BE DOING BETTER THAN SHE WAS AT HOME AND WE DO NOT WORRY ABOUT HER TRYING TO DO THINGS AT HER HOUSE THAT SHE CANNOT DO SAFELY. ALSO WE FEEL THAT SHE GETS BETTER MEALS THAN SHE WAS BEFORE. THE FACILITY SEEMS TO BE KEPT CLEAN AND PLEASANT . WE FEEL MUCH BETTER ABOUT HER SAFETY.

Anonymous

Assisted Living

Family/friend

July 21, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A Very Good Choice

The community is beautiful and well maintained. The staff is super caring and committed to providing a loving Christian atmosphere, which is exactly what my mom was looking for in a home. There has not been one bad incident. The food is excellent, very nutritious. There are plenty of activities to choose from and they offer organized exercise activities which my mom really likes. We chose this community because it is smaller and provides more one on one care. When I visit my mom it feels like an extension of my own family. The ladies my mom often sit with are my friends too. Whenever we take mom out on trips she always wants to go back, saying her friends will miss her if she does not get back soon.

Anonymous

Assisted Living

Family/friend

July 19, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

We like it

Mom is doing pretty good at this community. She says the staff are nice and helpful. They keep the community clean and they offer daily activities. This community felt like more of a residential family than other communities we looked at. I would recommend this community.

Anonymous

Assisted Living

Family/friend

February 2, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Dad is Well Here

Everything is working out pretty well for my father with his move to this community. It is a very nice place, and I'am pleased with all they have done for us. He is doing well, and I know he is safe, and in a good place at this community.

Anonymous

Assisted Living

Toured community

November 14, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Mom instantly felt at home at Brookdale. Within 3 days and 2 hours of our first tour, she signed a contract and I moved her belongings into her new apartment. Wide well-lit hallways, lots of group sitting areas, and the ease of communicating with the Brookdale managers and staff made for an excellent first impression. I am finally at peace knowing that my mother will be safe, secure, and socializing in her new community. Thank you,[Removed]! And thanks to [Removed] at 'A Place for Mom' for assisting us. Sincerely, [Removed]

Anonymous

Assisted Living

Family/friend

September 8, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

wasn't a good fit

It ended up not working out at Sterling House of Richmond. He just couldn't do the assisted living. I really wish it could have worked out. It had nothing to do with the facility just his behavioral problem. The property itself was just beautiful. It just wasn't a good fit for him.

Anonymous

Assisted Living

Toured community

February 5, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very nice facility - Licensed Assisted Living (All private apts - 40). Age in place - meaning as your assisted living needs increase the staff will adjust to meet your needs. No transfer to another unit. There are no other units at this facility. One dining room for all residents. Menu items seem adequate. Lunch was good and nice serving size. Scheduled meal times in place. In room dining available when needed. PT/OT available on site. Lab draws and Xrays available on site. No Medical Director but work with Dr. P Kumar for medical concerns. Secured Facility - 24/7. Visitor's welcome 24/7. Monthly rate includes Laundry (done individually - per resident), Housekeeping. 4 rooms types available with kitchettes and large closets. Pricing book given for us to review. Families are permitted to stay overnight in room with resident. No guest rooms available. Facility Calendar provided. Many activities listed - In house and Out of house. Beauty Shop in house. Pet friendly facility. Residents range in age 65 and up. Staff very friendly and introductions were made. Facility clean and in good repair. Updated furnishings throughout. Church services on site - Pastor from New Paris Baptist Church. 83% retention rate of employees. Staffing is assessed weekly and adjusted based on current resident needs. 30 Staff associates in total. Day shift - CNA 3 to 4, RN 1, LPN 1 Eve shift 3 to 4, RN 1, LPN 1, Night Shift (after 10pm) CNA 1, RN 1. Director of Nursing - Lora Cruse (1 yr with facility). Poditrist visit's every other month. Outdoor areas are also secured. Transporation is available to outside events, etc. Personal Hygene Items are the responsiblity of family. Medication is through Grandview Pharmacy. If you choose to use other pharmacy there will be additional fees. Cost breakdown - One time process fee (one month's fee). As you need more assistance you are charged depending on the service - Alacart. Those fees are included in facility packet. Suggested that if you are interested in this facility - you should put your name on waiting list as they stay at full capacity. You can stay on this list as long as you want. $500.00 charge to be on list. $400.00 of this is applied to your 1st month's fees once, you move in.

A Place For Mom Customer

Assisted Living

Toured community

December 13, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

More expensive but better care (in my...

More expensive but better care (in my opinion). We have been in close contact with them, have seen the facility and like it a lot.

Brookdale Richmond

Neighborhoods

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Map of the neighborhood around Brookdale Richmond

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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