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Brookdale Union

1717 Union Road, Gastonia, NC 28054

For pricing & availability:
(866) 374-4058
8.2
Review score
15 reviews
Add review
8.2
Review score
15 reviews
  • 5 star
    33%
  • 4 star
    27%
  • 3 star
    33%
  • 2 star
    7%
  • 1 star
    0%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Union
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Brookdale Union
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Take a virtual tour of Brookdale Union in Gastonia, NC

Anonymous

Loved one of resident/client

4.0 out of 5 stars

A Home for the Golden Years!!!

Brookdale is really well manage. The facility offer a safe, clean, and comfortable living spaces with friendly staff who provides great care for the patient well being.

Read all reviews

Brookdale Union

Welcome to Brookdale Union! Here, residents can look forward to a flexible lifestyle filled with as much or as little support as they desire. Would you or a loved one like assistance with activities of daily living, such as bathing, dressing, or medication management? How about assistance with transportation, meals, housekeeping, and home maintenance? Here, you can receive all of the above, or a combination of services to help you thrive within this secure environment. Before you move in, each individual receives a comprehensive assessment to determine the services they want and need. This also prevents residents and families from paying for things they don’t truly want.

Brookdale Union is designed and decorated to feel just like home. It incorporates an array of nostalgic elements, including a dining room with beautiful wood floors; an outdoor patio filled with rocking chairs; and comforting amenities like a cozy fireside living room and a well-stocked library. The community also offers on-site conveniences like postal services, a therapy room, and even a beauty and barber shop. To promote safety, staff is available 24 hours a day, seven days a week to be notified of any emergencies. An alert system and keypad entries are also used...

Senior living options offered

  • Assisted Living

Brookdale Union

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Union

8.2 out of 10
Review Score15 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.1
Friendliness
4.1
Care Services
4.0
Staff
3.9
Meals & Dining
4.0
Activities
3.9
Value for Cost
4.0

A Place for Mom has scored Brookdale Union with 8.2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Brookdale Union has 15 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-15 of 15 reviews

Last Updated: 5/7/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

May 7, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

A Home for the Golden Years!!!

Brookdale is really well manage. The facility offer a safe, clean, and comfortable living spaces with friendly staff who provides great care for the patient well being.

Lulee V

Assisted Living

Family/friend

July 16, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Customer Service and Care takers

The Brookdale has done a phenomenal job taking of my uncle for the past few months under their care.. My uncle has been progressing very nicely from the help of the Brookdale Team.. Thank you so much!

John

Assisted Living

Family/friend

December 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Very Understanding, goes out of their way to help.

The sales manager [name removed] has gone out of her way to help bring our mother into the community. She is very compassionate, she listened to our needs and went out of her way to help us. We love the upgrades to the community with fresh paint throughout the building. Our mothers suite has new carpet, blinds and paint. The care has been great and the staff has been wonderful.

Anonymous

Assisted Living

Family/friend

April 4, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
5.0

Needs more staffing, but overall nice!

The staff that works with the people living at this facility are very pleasant and helpful! Like everywhere, they are understaffed! The management staff could be more informative at the beginning when residents are new! The manager seemed overwhelmed and is not a people person, could be more pleasant. The food is excellent! I would recommend this facility to family and friends.

Adam

Assisted Living

Family/friend

December 9, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
4.0
Meals & Dining
3.0

Would Recommend

The sales manager is incredible helpful and super understanding. The administrative have also been really easy to work with.

anonymous

Assisted Living

Family/friend

December 5, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
2.0
Value for Cost
3.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
3.0

Nice community of residents

They could work on communication & answering the phone/ responding to emails.

anonymous

Assisted Living

Toured community

October 28, 2022

3.0 out of 5 stars
Verified Review

Would recommend this facility for any family member.

I was not impressed with the cleanliness of the facility at Brookdale Union. That aspect of the overall package really bothered me.

Gregory

Assisted Living

Family/friend

September 19, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
5.0

Pleased under the circumstances

My loved one is still trying to adjust. The people are very nice, and I was very impressed.

M. Keever

Assisted Living

Family/friend

September 30, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0

If you can't take care of your loved one, they can

Our loved one is very happy with the care services they provide, and compared to other communities in the area this one has a good value. The staff members do a good job keeping the residents active and engaged. Everyone was very nice when we first came to visit and they really went out of their way to help us out whenever we needed it and it was done in a timely manner. We are very happy with where our loved one is at.

Anonymous

Assisted Living

Toured community

August 21, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Nice Tour

I toured this community for my father, and his needs. Everything went well for the most part. The community was well-kept from what I saw. The staff I met was kind, and helpful. The experience was good one, but I did find another community that suited out needs better.

Anonymous

Assisted Living

Family/friend

May 9, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Good Rehab Stay

We did a rehab stay here for 3 weeks. Overall, we were happy. Longer term, though, the additional fees would have put this well out of our range. There were also some communications issues. We were never given an email address to communicate with anyone and the phone seemed to be answered quite often by random residents. Dad loved the food, though, and they had a well equipped rehab gym for him.

Anonymous

Assisted Living

Family/friend

August 1, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A Good Fit

Our experience has been going good for my mom and our family. It is a good fit for her and i would absolutely recommend the community. They staff are all the very good and nice. The facility is clean and clear everywhere. My mom has not complained about the food so it seems she likes the food.

Anonymous

Assisted Living

Family/friend

July 29, 2016

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Community Could Use Some Improvements

My father is doing pretty well here. Everybody has been wonderful. The food has been his biggest problem. I do think they could do a better job cleaning his room. Most of the staff is helpful and kind. There are activities offered. Overall he is in good hands.

Anonymous

Assisted Living

Toured community

September 4, 2014

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Review of Brookdale Place Union Assisted Living in Gastonia, NC

Overall impression was not too good.

T G

Assisted Living

June 17, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Friendly and accommodating staff!

My loved one was here briefly for respite care, and we were very pleased with how things went! It's a very nice looking community, they do a great job keeping everything clean and well kept. The staff were also all very friendly and helpful! They did a great job with the food, my loved one is a picky eater and they were really accommodating when it came to working with her to find things she liked.

Brookdale Union

Neighborhoods

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Map of the neighborhood around Brookdale Union

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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