2250 Brown Street, Waxahachie, TX 75165
Jamie R
Child of resident/client
Best Facility and staff
We are so blessed and thankful for Broodale! This has been the best staff and its such a peace knowing you parent is getting the best care and love! They go above and beyond to meet her needs.
Read all reviewsBrookdale Waxahachie
Make the most of your retirement years while embracing a helping hand as needed, at Brookdale Waxahachie. Here, the residents can choose between assisted living services or memory care, depending on their needs and lifestyle. The dementia-trained team members offer personalized care and assist residents with their daily routines. Assisted living services like medication management, dining and mobility assistance, and other care services can also be provided. Regardless of you or your loved one’s needs, the staff is available 24 hours a day, seven days a week to be alerted to an emergency. An emergency-alert system is also in use to promote safety. In addition to care and monitoring, residents can look forward to homemade meals and assistance with housekeeping chores and home maintenance. It may feel like you don’t even have to lift a finger! Some added conveniences include the helpful concierge service, beauty/barber shop, relaxing whirlpool, community rental space, and postal services.
Residents in assisted living are welcome to try out creative crafting and yoga classes or attend movie matinees with peers. The arts and crafts studio, garden, and cozy fireside living room are also available options to explore. For residents in memory care, a variety...
Brookdale Waxahachie
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Brookdale Waxahachie
A Place for Mom has scored Brookdale Waxahachie with 7.5 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Waxahachie has 56 reviews with an average "overall experience" of 3.8 out of 5.
Jamie R
Assisted LivingFamily/friend
October 16, 2025
We are so blessed and thankful for Broodale! This has been the best staff and its such a peace knowing you parent is getting the best care and love! They go above and beyond to meet her needs.
Lisa H
Assisted LivingOctober 16, 2025
Attentive staff that are caring and treat residents with respect. Residents enjoy participating in various activities and programs that keep them engaged and connected. Community allows them to transition to different levels of care. Great place and really love visiting.
Anonymous
Assisted LivingFamily/friend
October 6, 2025
Most of the staff is friendly and accommodating. We haven't had any issues
Anonymous
Assisted LivingToured community
September 23, 2025
Everyone is attentive to my every need.
Robert U
Memory CareFamily/friend
July 22, 2025
my mom didn't get to stay very long. I was so excited for her and glad for it had a feeling of home where she could feel like her it was her personal place. I'll give Brookview 4 and 1/2 stars to the facility and the staff that made it tick. Can't say enough good about it. I thank you all. It was a blessing to my Mom and me.
Duncan L
Assisted LivingFamily/friend
June 10, 2025
Biggest one is lack of care. My father ended up with a broken shoulder and multiple other injuries and was left on the floor for hours by staff. Second is deceptive billing. They billed for time he hadn't spent in the facility, said they would correct it. Never did and were threatening to send to collections. We had to escalate to the parent corporation to get the false charges removed.
Sheila
Memory CareFamily/friend
May 5, 2025
In the beginning, Brookdale was good for my loved one. Toward the end, it began to be very unpleasant. My loved one was getting worse, and they were afraid to take care of him. I had caregivers telling me that they were afraid of him, not because he was violet, but because he was so tall. I had the nurse to tell me to check him into a psych ward, not because he was violent , but because he would not let anyone change his clothes or bathe him . The center really needs training on how to handle patients with Alzheimer's. I made a former complaint regarding [name removed] condition . After that complaint, I was called in to management office and was told that I would need to get a sitter for [name removed] or pay up to $[removed] a month. And if I pay the $[removed], I still will not be guaranteed that [name removed] would be taking care of better. I finally got [name removed] out of that center and I will not recommend it for anyone that really loves their loved one.
Duncan L
Assisted LivingFamily/friend
August 30, 2024
This facility should be avoided at all costs. The rates quoted were not accurate. Before moving in we were given a written notice for fees that was later ignored with bills for services that were not rendered. Attempts to resolve this were met with denial that the previous meetings took place despite the presence of multiple witnesses. Our father only stayed for 6 weeks while family was out of the country and unable to visit. During the short stay, our father fell out of bed and fractured his shoulder. The night staff came by once and gave him a pillow and left him on the floor. When we returned he was in very poor condition with multiple open wounds from falls that had not been treated.
Anonymous
Memory CareFamily/friend
July 29, 2024
At first I thought that Brookdale would be a great placement for [name removed]. However, the carpet in the rooms is a problem especially for someone who is incontinent. Most memory care units have tile on the floors. Also, while while I initially thought the long hallway would be good for people who wander, the problem came when I realized it was just too big. They rely a lot on cameras which is not sufficient. Brookdale's memory care unit is just too big a place to monitor someone who has advanced memory care issues. I personally think that for a person in advanced Alzheimer's with behavior issues, skilled nursing is the best option.
Anonymous
Assisted LivingFamily/friend
July 1, 2024
If a friend asked about our experience I would say at first it was exceptional but after several turnovers in staff everything seems to be going downhill. I will not complain about the staff that assists in the caregiving because they are phenomenal though most are new (only two staff members remain from when our loved one first moved in). The caregiving staff do care very much and are doing the best they can considering the situation. The management part has gone through various changes and we are hoping that the new team can turn things around. However, we plan on looking at other places to see if they are better for our loved one.
Sheila B
Memory CareFamily/friend
June 7, 2024
Brookdale has been a good place for my husband. However, they have little to no activities. No exercises for the memory care. The staff is very friendly. Always agree with you but limited when following through. The memory care is normally clean and not smelly. However, I would like to see the common areas clean more often. I would recommend this facility, but with warning that there are no activities or exercises for the memory care area.
Anonymous
Assisted LivingResident/client
May 2, 2024
We have complained about the food and with no results. I know of 4 people here who have moved to Arabella in the last 6 months. The caregivers are far and few between. They either quit because of the work they have to do or don't have enough training to do the work. It's safe for all the residents. If I had known it was this bad I would have found a better place. But my kids don't care and don't help me so I'm just stuck.
Anonymous
Memory CareFamily/friend
September 19, 2023
My loved one is a resident at Brookdale Waxahachie and this facility has been a blessing! They saved my loved one from being in a subpar place. I will always be grateful to Brookdale! No one complains about negative behaviors. It is just accepted as part of the process. The resident's family is always treated as part of the Brookdale family with respect and kindness. The move in process was easy. The housekeeping is okay. The housekeeper works very hard, she probably needs some help. Brookdale is a big place! I would definitely recommend Brookdale Waxahachie to others. The biggest pluses for me are the always caring and loving staff. Everyone is kind ..no exceptions. Also, the layout of the unit allows the residents the freedom to be themselves with no restraints.
Anonymous
Assisted LivingResident/client
July 19, 2023
There are some good things and some bad things about Brookdale. It is not getting better. The facility looks good and is clean, but the choices of what food we get are not great and there is never enough of staff to take care of everyone. Residents are constantly needing help and complaining all the time. I have been very unhappy and have gained 20 pounds because the food is not that great. All will agree.
Penny T
Assisted LivingFamily/friend
June 26, 2023
In May of 2022 my sister's Alzheimers meant that she needed to go into Assisted Living in the Waxahachie area. Since I live in another country I had no idea which facility to choose for her. So I researched online and called friends for suggestions of where my sister would get the best care. Brookdale Waxahachie was the name that kept coming up across a whole range of inquiries. Although it was not the most modern facility I moved my sister there. This turned out to be a great decision because my sister loves it. She is involved in the activities on offer, has made friends, and tells me the food is really good! Also, the staff keep me informed if there is anything she needs. As you can imagine, it is a HUGE relief for me to know she is not only safe, but thriving in her new home!
A D
Assisted LivingFamily/friend
May 3, 2023
The staff at Brookdale are caring and supportive of their residents. The way they welcomed our mom was very comforting and so reassuring not only to mom, but to the family as well. Communication with the family is top notch. They are quick to respond about any concerns or requests made by/for the resident. What gives us the greatest comfort is in the way they really get to know each resident-idiosyncrasies and all. They also provide us helpful information on how to interact with mom in this new and unknown Alzheimer's journey we have all unwillingly been placed in. One of the most heartfelt pieces of information they conveyed really put this journey into context. They told us that at this point in mom's life she is no longer really living in "our" world, but rather, we are learning to live in hers. How profound. Thank you [name removed] for this insightful advice. At Brookdale we know Mom is in good, caring hands.
Anonymous
Assisted LivingToured community
February 7, 2023
This was an okay community. The rooms were dark and we wanted something more bright and light.
Judy C
Memory CareFamily/friend
January 18, 2023
This facility is absolutely wonderful, we've been so happy with it! Everybody is wonderful here, I can't say enough about it. The facility itself is beautiful. The first time I walked into this place I just knew it was the one. The kindness, the whole vibe. When you know, you know. It was such a relief, I literally cried. This is such a huge decision to make for your loved one and I know we made the right decision for dad. The staff is amazing, they really work with me on anything and everything. Communication with the family is very good. The food is great. I visit twice a week and I've witnesses some very impressive meals, I don't even make some of the great things they serve! Housekeeping does a great job. It's never dirty and always smells fresh and clean. I would recommend this place to ANYBODY!
Jamie R
Memory CareFamily/friend
August 18, 2022
My mom has been here since [date removed]. Until [time frame removed] her care was awesome. Something has changed and made this facility subpar. We have complained five times about mom not being bathed and her room smelling. They blame hospice but if hospice doesn’t do the job, then this care facility is suppose to do the work. I can’t imagine what mom would look like if her care was left entirely up to Brookdale staff. I asked to speak to the two who are in charge and one was in a meeting and the other has a 2.5 hour phone call. I will update this review if things get better or worse. Also, if I am able to speak to [name removed] or [name removed] and get some resolution. Please do not leave your parents here or anywhere without daily visits from family. If you skip a day…things always get worse.
anonymous
Assisted LivingToured community
April 21, 2022
Our tour with Brookdale Waxahachie was awesome and we really liked the staff and overall feel of the community. It was under construction so kind of hard to tell what it was going to look like, but it looked like it was going to be very nice. The only reason we did not go with this facility was just because my loved one was on insulin and they were not able to accommodate that.
Brookdale Waxahachie
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.