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So far, the only thing we find lacking is their menu, which isn't planned by them, but by a Nutritionals. I think that person needs to learns the needs of the elderly. Many of them have diabetes, as does my Mom, and they don't seem to take that into consideration. And veggies are almost non-existant. \nThe rooms and staff are wonderful. The staff seem very caring, and always welcoming when I come. They have something for the residents to do every day. Mom loves it here, which makes me so happy.","reviewerDisplayName":"Sharon L Polk","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Mom loves it","reviewContent":"It's been a very positive experience & Mom loves it there! \nThe staff are kind, caring people who make Mom feel loved & cared for. 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It is a smaller facility and that was good for my mom in her situation.","reviewerDisplayName":"Susan","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Brookfield Bella Vista","reviewContent":"They are amazing and in my opinion the only place I'd select in the area.The support they give the residents. From assisted transfers to bathing and doing their laundry. It's all in one fee and not à la carte.","reviewerDisplayName":"CW","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Brookfield experience","reviewContent":"The reason I answered number one as I did they've been shorthanded, very under responsive on certain things such as housekeeping, they tried to go up on the price right after she moved in they ended up honoring the price I was quoted.\n\nThey do a fantastic job on cleanliness of the common areas, but my mothers been there two months and they've only vacuumed her room once. Housekeeping was to be included.\n\nI believe that quality of care includes housekeeping I believe that called if care also includes the ability to D escalate when a patient is having a moment\n\nQuality of food the quality of food could use some work on it usually it's not very healthy. I am not for sure if it meets the daily allowance of nutrition.\n\nActivities has been pretty good\n\nValue there's no nursing staff they have not been cleaning the apartment on a regular basis because she can't do the dusting she's been vacuuming her own apartment. When she moved in the floor was dirty and it didn't get cleaned until she got a mop. Some of the residents feel like they're left out because they're not like the favorites of the administration. Their vans do not have wheelchair accessibility. I don't feel like the value is there for the meals.\n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Would Recommend","reviewContent":"We have been very pleased with Brookfield Bella Vista. The staff have been very caring. They let me know if there's any kind of issue. My loved one's room is very nice. They offer a lot of activities. It has been a great experience, and I would recommend them. 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<p>The Brookfield at Highland Crossing serves each resident a well rounded, supportive and active lifestyle all within the security of a warm and friendly northwest Arkansas community.</p><p>We are dedicated to bringing you a peace of mind in a beautifully designed spacious single level apartments. Different floor plans and sizes will offer you convenience and efficiency in a private living arrangements spacious enough for your most cherished possessions.</p><p></p><p></p>
<p>The Brookfield at Highland Crossing serves each resident a well rounded, supportive and active lifestyle all within the security of a warm and friendly northwest Arkansas community.</p><p>We are dedicated to bringing you a peace of mind in a beautifully designed spacious single level apartments. Different floor plans and sizes will offer you convenience and efficiency in a private living arrangements spacious enough for your most cherished possessions.</p><p></p><p></p>
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