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Canterbury House

36 Pawling Avenue, Troy, NY 12180

For more information about senior living options:
(866) 374-4058
4 reviews
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6.1
Review score
12124 reviews
26418 facilities
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Canterbury House
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AH

Family/friend

4.0 out of 5 stars

Safe, caring, and clean

My mom has been at Canterbury House for two years and enjoys it very much. As with any congregate living situation, family type "issues" arise. But the home is safe, clean, and caring. The staff welcomes family members to dinner anytime. I recommend this place for your loved ones.

Read all reviews

Canterbury House

Canterbury House in Troy, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Independent Living


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Reviews

for Canterbury House

Overall Experience
3.0
Cleanliness
4.3
Friendliness
3.8
Care Services
3.7
Activities
3.3
Value for Cost
2.9

A Place for Mom has scored Canterbury House with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Canterbury House has 4 reviews with an average "overall experience" of 3 out of 5.

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1-4 of 4 reviews

Last Updated: 11/5/18

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

AH

Independent Living

Family/friend

November 5, 2018

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
2.5

Safe, caring, and clean

My mom has been at Canterbury House for two years and enjoys it very much. As with any congregate living situation, family type "issues" arise. But the home is safe, clean, and caring. The staff welcomes family members to dinner anytime. I recommend this place for your loved ones.

Satisfied family member

Independent Living

Family/friend

May 21, 2018

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Peace of Mind

Before going to Canterbury House, our mom was in an overpriced Senior Living facility where there was a constant turnover in management, many of her needs were not met and her safety was in question (ie: her egress wasn't shoveled or cleared, mold in closet, etc) Since finding Canterbury House (thanks to a recommendation from "A Place for Mom"), our mother couldn't be happier. She has a very comfortable mall studio apartment and is still able to live independently. IT is a small community, so residents know one another on a friendly basis. Our family knows the staff by name and they are very helpful and attentive to our mom. [Name removed], the manager, couldn't be more amicable or professional! He greets all with a positive attitude, warm smile and is very helpful to all. Residents are served three meals a day. The portions are a good size for the elderly. Our mom is a very poor eater--a bit fussy, too--yet she has never gone without a meal. The staff is willing to make her a sandwich or some other simple meal is she is not in favor of the main meal. Mom is legally blind and hearing impaired, so there isn't much she can do to enjoy herself. Yet, when it's time for bingo, the cards are HUGE and she is able to play one of her favorite games. Even if only one or two other residents come for Bingo, the staff willingly sets up and calls the numbers for the group! Throughout the year, local artists/ musicians come to entertain the residents, which is something our mom truly looks forward to! Even at 93, she is always excited to get up on the floor to dance--with or without a partner! Considering the exorbitant costs of most senior living communities, Canterbury is very affordable and well worth it! It has not only provided our mother with a safe, comfortable and quality of life--it has give her family peace of mind!

Anonymous

Independent Living

Family/friend

June 19, 2015

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

ok

According to what I hear from my mother who is living there at Canterbury House, they are not very generous with the food. That is certainly the biggest area that they have for improvement. Other than that it is ok. Very nice facility and staff.

Anonymous

Independent Living

Toured community

January 19, 2015

0.5 out of 5 stars
Cleanliness
2.5
Friendliness
2.0
Value for Cost
0.5

The "onsite beautification" are some dull shrubs near the all black front door There is only one ramp for handicap access...around the side of the building where you have to cross a lawn with a slight incline and no other way up besides stairs. The "activities" are few and far between and when there are it's an hour of bingo MAYBE once or twice a month. The "devotional services" happen once a month. If that. The residents pay for/schedule their own visiting nurses and whatnot. Not the facility. The rent is upwards of 1,000 a month and all they really get are meals and basic electric/heat/water included. They have to pay for their own phone, internet, and/or tv. The residents are not allowed to offer input on new projects and if they try to offer input on how they want their living facility to be they are ignored. There is a washer and dryer hookup available but residents are chastised if their load isn't big enough because otherwise they're wasting water and money on running the machines. If they don't like what the main meal choice is (because they get no say in that either) the only alternatives offered are eggs or cereal with a side of toast. The rooms are cleaned by an employee...once a week. If a resident doesn't really feel like eating they don't get much say in it and will be told to come to eat anyway. The administrator seems phony like he only smiles and acts friendly to sell another 1,000+ dollar room.

Canterbury House

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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